Overpriced and no business ethics. They refused to give us an hourly quote, their only quote was 1800. for a days work. We only needed some lights hooked up around the stove and counter area which would not have taken a whole days work. Their electrician finally came after 3 weeks of their cancelations! After looking at the work, he said cannot quote anything besides 1800. for a days work, he was just going to work and let us know. We were not comfortable with that and when we called the lady at the office was rude and dismissive. Kept on repeating its 1800. for a days work and refused to quote any hourly work at all. We still had to pay 100. for his 15-minute visit for nothing.I ran into someone at the dog park that had a negative experience with their cancellations, they will cancel you on your apt. day if your job is small and have their contractors take the bigger job that just came up so meanwhile you are waiting for 3 weeks. We were stupid to wait that long, a lesson learnt!
After a visit from an excellent tech to discuss the work we needed, weeks later I received an astonishingly high, single-number quote from the company that provided no detail as to how it was arrived at. Some time after I requested detail, I received a two-line (labor and materials) quote with a claimed 10% discount. When I again requested explanation for the basis for this still highly inflated quote, I was told someone named Donovan was in charge of that. My repeated requests to speak with him have been ignored and I’ve received no further outreach from anyone at the company. Business must be good…but it won’t be from me.
Julian and his crew were great. On time, helpful with questions, Explained process and what they were doing. Ask me for my input. Cleaned up when done. Will use again!
Totally PRO, no BS. Super efficient, honest and nice!
Love you pelon
Ehhh