Roto-Rooter Plumbing & Water Cleanup

554 S San Vicente Blvd Ste 208, Los Angeles, CA 90048, United States
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Roto-Rooter Plumbing & Water Cleanup
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Ca
Review №1

Timely, professional, and unplugged my kitchen sink quickly. Raphael was great; personable and very efficient. The best service ever. I will definitely call again if needed. Carol K.

To
Review №2

Bi was very cordial, professional and efficient. He explained every step both before and after. Showed up in reasonable time and completed necessary repair in relatively short order. No hesitation to call them again if needed!

Ju
Review №3

Raphael was great, and worked with us to find a price we could afford to get our sink drain unclogged. The service was professional, kind, and quick. Thank you!

Ma
Review №4

Raphael is an excellent service man. He did a great job unclogging my master sink and he was very courteous, efficient and respectful of property. I highly recommend roto rooter for fast and excellent service, and i especially recommend Raphael to do the job! Many thanks!

Ka
Review №5

I was more than satisfied with the major work performed by Roto-Rooter. Mario and Alfred worked until midnight to finish the job. They were polite and professional every step of the way. Alex handled quoting and paperwork, and was very professional and knowledgeable. I was totally pleased with the work done.

Ki
Review №6

A huge thank you to Marquise. He arrived on time, was kind and courteous and very knowledgeable about our plumbing issue. I really appreciate your time and hard work during your visit today.Thanks again!

Ch
Review №7

Fast and painless experience from Bee with Roto Rooter LA! We had our garbage disposal freeze up on us thanksgiving morning. Within an hour and a half we were back in business! Thank you so much for speedy and efficient service!

R.
Review №8

Roto Rooter was very prompt and very professional. They took care of everything. Great team, great company. Steve, William and then Mario were all incredible. You wont go wrong with this company.

Ma
Review №9

Bi was outstanding! He was knowledgeable, polite, friendly and is overall a great asset to your company. And everything is working perfectly!

El
Review №10

Bi was wonderful. He got here on time. He did the job quick and at a very reasonable price. He was very friendly and professional. It was a pleasure to do business with him.

Gi
Review №11

Oscar and Zulu were amazing!! Oscar is very knowledgeable and explained what was going on every step of the way. They were punctual and tidy. I truly appreciate their hard work!!

er
Review №12

Raphael B was super friendly and helpful. Sowed up in under 2 hrs and was done in about 30. Really happy with the service received.

La
Review №13

This is the second time Ive used Roto Rooter, and I was not disappointed. Guillermo was very professional and did the job with ease, informing me of what he was doing along the way.__Judith K.

Be
Review №14

Ignacio was extremely helpful and easy to work with throughout the process. Ignacio was punctual, consistently showing up on time, and provided a range of options to ensure the work met my needs.

el
Review №15

Manny was a great technician. I texted him last minute about a plumbing issue and he showed up that same day within 45min. The service was quick and easy and he made sure to explain everything clearly to me. I highly recommend Roto-Rooter for any plumbing and pipe issue with mainline and clogs. I was very happy with the customer service, speedy response time, and will surely use this company in the future.

le
Review №16

The service was done in a very timely manner and Noah the service guy was great. He was friendly and really knew what he was doing. I would use them again.

Ka
Review №17

Dexter and Marquise were superheroes! Saved the day truly. Amazing customer service and so quick. Grateful for them!

Ko
Review №18

They do not accommodate for any apartments that have hard street parking. There is no street parking for my apartment, only parking meters. They refuse to service you if you do not have open parking for a large van and won’t even let you pay for the meter as it’s against company policy. They also will not suggest any other services. Very kind plumber but came towards the very end of the time window they gave and unable to do the services due to terrible company policies. The person answering the phone was just unprofessional in general.

Ch
Review №19

He did an amazing job at such an affordable price! He came in and did the job in essentially one hour. I would totally recommend for any who needs an emergency plumping issue!

br
Review №20

I’m amazed at what a terrific job he did all by himself for a complex set of plumbing problems. Dedicated, incredibly hard working, knowledgeable, and feat to deal with!!!

Vi
Review №21

The team came out on Fathers’ Day and did an amazing job in a real crisis! The process was clearly explained for start to finish. They also did great job with the cleanup. DJ, Joe and the crew were awesome. I would highly recommend Roto Rooter!

We
Review №22

The technician was very informative and very helpful in terms of making sure that the mainline was cleared, and the service was done with huge respect. Overall, I recommend rotor rooter anytime to anyone who needs to have things cleared out or fixed in a timely manner.

Ph
Review №23

Noah was great. He took his time to unclog my drain. My past plumber did not work hard enough like Noah did.

Ro
Review №24

Dexter was amazing!! He found the issue very quickly and did a great job fixing our kitchen sink!

Le
Review №25

Ruben G.O. was amazing. Super thorough, gave me a lot of advice on what to do after he left. He also left every single area he worked in very clean and he was friendly to work with. Thank you!

Ms
Review №26

Raphael B was wonderful! He assessed the situation, told me what he could do to fix it, gave me a fair price, and fixed it then and there. He worked consistently and thoroughly and showed me each problem he fixed. He was courteous and respectful. I am so impressed!This problem seemed like it could cost more and take longer to resolve; my usual plumber advised me to consult Roto-rooter! He was right. I made a same-day appointment and even adjusted the time with no trouble. Easy and helpful! Thank you!

Gr
Review №27

I had a problem that cause me to loose water to my house late at night. I was worried I was going to have to miss work or be without water going into a holiday weekend. I made a call first thing in the morning and Joe showed up right away and assured me he could have everything up and running before I had to leave for work. The problem was fixed professionally and quickly. The entire area was left cleaner than he arrived. Joe is a blessing, I wasn’t even late to work that day. I would strongly recommend roto rooter and Joe for all your plumbing needs.

Fa
Review №28

Jose Adam was absolutely amazing! Really appreciated his help, clarity and service!

Ka
Review №29

Ian and Jeff came by to take a look at an issue we had with a clogged toilet. They were very responsive every step of the way, explained what they were doing in each step and most importantly not only were very knowledgeable but extremely professional and personable! They were in and out in less than 30 minutes. So very happy with their service and I will 10/10 highly recommend!

Je
Review №30

We are very impressed with everything about calling Roto-Rooter on a Sunday morning at 7 AM. I grew up in a family restaurant and at 68 am still no stranger to fixing a clogged toilet. I did what I know to do and was not confident with the flush. Our plumber of many years is on vacation. I call Roto-Rooter. Within one hour Joseph Lopez and his assistant arrived. We checked gurgling together and the drain care I had used around 5 AM must’ve worked (over a much longer period of time than usual). We flushed successfully six times! NO CHARGE just an estimate - WOW! I am a loyal Roto-Rooter customer when in the pinch! A great American company we all know!

Jo
Review №31

Raphael was great. Fast, efficient and through. Thank you so much.

Ad
Review №32

Great Service! Ralph was attentive and punctual. He walked us through the process, cost and expectations. I would give a 5 star however Ralph contacted his peer to do an additional inspection. 2 days later still waiting to hear back.

Ab
Review №33

Joseph was amazing! So helpful and nice. 10/10 stars

Ch
Review №34

Incredible service. Late evening call. Job was done in no time. Saved our evening!

Be
Review №35

Mateo and his associate were the most professional and gifted plumbers I have worked with. Sometimes one can think that just because a vendor is personable, they may be less gifted in their technical abilities. This was not the case the Roto Rooter team, who exceeded all expectations in service and execution. Mateo was able to listen to my requirements in getting a new toilet, and went the extra mile to make sure that I got the model I wanted. When I wasn’t sure about certain decisions and options, he was able to fall back on his experience to provide advice. Lastly, when he said the installation would be “very easy“ I was skeptical, but within an hour he had removed the old toilet and installed the new one, which is now working perfectly. He was also willing to provide a free conversation about installing a washer/dryer which was very helpful. I cannot recommend Roto Rooter and Mateo highly enough - it is great to know that true professionals like Mateo are out there.

Mo
Review №36

Oscar and Zuly provided excellent service and great expanations of the problem and my options

S.
Review №37

B was extremely helpful, honest, and efficient! Thank you so much for your plumbing services!

Ta
Review №38

Noah was so knowledgeable, precise in accessing the issue we were having with our sink and was so so very patient with out family through the process. My mother is 80 years old and Noah made sure that every process that needed to be completed was explained thoroughly and easily. We had guest from out of town and Noah moved so swiftly and smoothly the job was done in no time at all! Thanks Noah and I will be using Roto-Rooter again! Highly recommend there services and very satisfied with the quality and results!

Do
Review №39

Excellent and fast reliable service! Had been having constant water flow and my water bill was through the roof. Raphael was knowledgeable and knew how to fix right away and friendly…also affordable. Highly recommend!!!

wi
Review №40

Michael really helped us out on a late Sunday night. He was on time, friendly and very respectful to our home. He offered to put on booties before coming in then he diagnosed our situation quickly, and resolved our problem with no hassle. He was honest and laid out our options before diagnosing so that we could know what to expect. I would highly recommend Michael for your plumbing needs. He was professional. Great quality work!

Vi
Review №41

B provided excellent, professional, and friendly service. Thank you B and Roto-Rooter.

Ji
Review №42

The service technician was extremely diligent in ensuring the drain he was working on was completely clear even though it took him much longer than anticipated. He was great.What I didnt like was the sneaky nature of their pricing nor the fact that when I contributed to their food drive, I wasnt given the related discount offered.Overall, good work but not very upfront on pricing.

Br
Review №43

Kyle was professional and efficient! Was able to give us our options quickly. Thoroughly explain each option and made sure we were taken care of. Would definitely want someone like Kyle to help out with any of your plumbing needs.

Gr
Review №44

Joseph at Roto-Rooter was awesome. Super kind and very conscientious about his work. Highly recommend.

No
Review №45

I was so happy happy Roto Rooter was able to come at a late hour and it was no additional charge for the late time of day after 6pm. Lamont was our technician and he went the extra mile to make sure our problem was resolved and was very professional. A great experience, Thank you!!!

sc
Review №46

Fast, efficient, professional, reasonable, courteous, all good! Thanks Raphiel.

Se
Review №47

Francisco showed up on time, listened to our needs and then took care of the problem immediately! What we thought might have required an involved solution he was able to take care of with a snake in short order. Highly recommend Roto Rooter, ask for Francisco!

Ca
Review №48

Marquise is fantastic!Communicated promptly and above all he’s honest and professional.It’s not often you meet someone in this business with integrity.Great service and quick

Cl
Review №49

Jose from roto rooter came to the rescue when my tub faucet was completely leaking and creating a frenzy.He was so helpful and patient on explaining and locating the issue, helping to resolve the incident as quickly as possible.Thank you to roto rooter and Jose on helping to turn a stressful situation around. Would use again.

Da
Review №50

Ian and Jeff were great! They came in and explained the issue with my pipes patiently and courteously. They worked quickly and tidied up as soon as they were done. Thank you for your help!

br
Review №51

Jorge was very expedient, efficient, and organized with his setup and my situation and was also simultaneously able to communicate what might be happening and how he was going to address my plumbing issue. It was a relief to have a confident professional show up and get to work. After a great effort on his part, he was able to resolve the problem!

He
Review №52

Ignacio Velarde-Zuniga did a good job fixing the drain leak under the kitchen sink. He was nice, efficient and patient enough to explain what happened and what needed to be done. His service was greatly appreciated.

Kr
Review №53

My kitchen sink backed up tonight as I was cleaning up from dinner and I called Roto-Rooter for an evening appointment. They assured me that someone would arrive in less than two hours, and then quickly called to let me know that Dexter was on his way.Dexter arrived and was immediately friendly, funny, and clearly very knowledgable. He was patient while he determined how best to fix the problem and somehow managed to keep me entertained in the process! He explained what was wrong and the steps he was taking to fix it, and was clear about the cost before proceeding. He was careful to keep everything clean and contained, and the problem was solved in less than an hour.I would happily call Roto-Rooter again, and ask for Dexter!

Da
Review №54

Sam was sent to help us with a clogged drain. Not only did he fix the issue, he went above and beyond to answer any and all questions my wife and I had about reoccurring issues. We are new homeowners and Sam took the time to put our minds at ease. We hope to no longer need their services, but if we do we hope to work with Sam again.

Mi
Review №55

We needed an experienced, fast person to come clean our line. Noah was very knowledgeable, thorough and made our experience excellent. I would recommend him to anyone. Thank you Noah.

Ja
Review №56

Marquise was extremely professional and diligent when addressing my clogged sewer line. When at first he did not succeed he kept trying until the issue was adequately resolved. He was communicative and kind.

Mo
Review №57

Lamont was fantastic!! He showed up within 45 minutes, was so helpful in explaining what my options were. I didn’t end up going through with the job since I needed HOA approval but I really appreciated the promptness and thorough evaluation that Lamont gave me.

Pa
Review №58

It was quite late in the evening like 8pm when we had this main line clogging issue at our home. Called rotor rooter by looking at a mail flyer and technician Jose came within 2 hrs. Jose was very helpful, skillful and courteous. He ran the 150 ft cable, cleared the clog and gave us a big relief. Thank you Jose/roto rooter !

M
Review №59

Guillermo is a legend. My wife and were so grateful for the swift response and the immediate solution he provided. The icing on the cake was his professionalism and sincere kindness. We hope to have him again for any plumbing needs we may have down the road.

Gl
Review №60

Better than on-time, they called back to schedule _early_. The duo who came to us were Professional and able to quickly assess the issues, find the parts they needed and perform the work carefully and proficiently. This is why I called them, and why I will continue to, if anything comes up in the future. Recommended!

je
Review №61

Jaime came fast and was very helpful! He was able to get it done in under an hour. He advised on how to prevent these situations from occurring again. Appreciate the kindness and help from him!

Ri
Review №62

The plumber was able to clear our main line and he was very pleasant. That’s the positive part. We originally scheduled the appointment between 5-7pm. I said I was going to be home closer to 7pm which they said wasn’t a problem. The plumber ended up coming just after 10pm. I understand that a few things happened that held the driver up, but all in all we received good service. Just be prepared to wait a bit

Mi
Review №63

Ignacio from Roto Rooter did a great job fixing our problem. He was very thorough, professional, and extremely friendly. He explained everything well and recommended how to prevent and fix the issue in the future. Thank you for sending him I would definitely request him if we have any other issues.

Se
Review №64

It’s Thanksgiving day and my apartment building’s plumbing backed up. DJ arrived and had the issue solved within 2 hours. He did a fantastic job and recommended service for the future. Thanks so much!

Ri
Review №65

They don’t back up their own work. They shifted the clog down one level and Jeffrey wanted to charge me $460 to come back to clear the clog that was supposed to have been cleared earlier the same day. He said I need to file a complaint and take it up with corporate.Edit: I responded to the below response and received an email stating Id be contacted by corporate, however, nothing happened. I ended up using another servicer to clear the clog, at half the price.

Is
Review №66

DJ was amazing! Very kind and fixed our issue quickly and efficiently. Also the call out time was really fast. All in all a great experience!

Al
Review №67

Raphael was great! He worked fast and efficiently!

li
Review №68

Ruben was excellent. On time and effective. I appreciate the professional conduct and skills

Ba
Review №69

The Roto-Rooter associate, Noah did my plumbing work. Noak was on time. He was knowledgeable and respectful. He told us what he was going to do, and he did those things. He told us about the cost before time and after the work he discussed his work with us. I will recommend Noah of Roto-Tooter to anyone I know who needs plumbing work done.

Tr
Review №70

We had a sewer back up the Sunday of Thanksgiving weekend with a house full of guests, and DJ and his assistant arrived quickly and sorted everything out. Very helpful, pleasant and professional!

Al
Review №71

Simply put… Michael and Brian from Roto Rooter are AMAZING!Our super old water heater died on us and Michael and Brian were at our home early on a Sunday morning to advise us on what to do as well as purchase and replace our out of date water heater.The whole time, they kept us informed on what they were doing, answered any questions we had, and even taught us how to maintain our new heater.Being a first time home owner can be very stressful, but having the expert guidance of a long lasting company like Roto Rooter, who only employ the best, like Michael and Brian, really makes everything that much easier.We are forever grateful, and now there’s no doubt who to call when we need help with plumbing in our home…MICHAEL “THE MAN” CAMPOS

Ka
Review №72

Rafael was here before I knew it and quickly solved our problem. It was meticulous and cleaned up after himself. I would highly recommend him.

Je
Review №73

Our tech was efficient and clean and nice. Unfortunately we were given a one hour time window but our tech didn’t arrive for more than 20 hours later due to unforeseen circumstances. We did get a discount for the delay.

di
Review №74

Edwin from Roto Rooter saved our Thanksgiving! He was so professional and showed up within an hour of my call. He did an excellent job and was pleasure to deal with. Thank you!!!

Br
Review №75

Michael Williams did a great job rectify a sink strainer that was accidentally flushed down toilet. Had another plumber come out a few days before and used auger and issue still arose with flushing solids a few days later with toilet not flushing and being clogged. Michael used auger for a long time where as other plumber didn’t until he could feel sink strainer drop past flange into mainline. He even tested by flushing multiple times with toilet paper to ensure it would be good flushing solids while other plumber didn’t test with flushes after. Michael went above and beyond to ensure issue was rectified. You are missing out if you don’t go through Michael through Roto-Rooter!

Po
Review №76

Wow!! i have wonderful things to say about manny and toto-rooter. our shower and both toilets were suddenly clogged this morning and we panicked! we called roto-rooter and they sent manny over within the hour. two hours later the entire issue was fixed. manny was incredibly professional, kind and very responsive. 10/10 recommend!

Me
Review №77

My contractor worked on a major plumbing issue for two days and could not figure it out. Im so happy I called Roto-Rooter! Adam and Alex were amazing, and literally save the day!

Sh
Review №78

Very happy. The technician came early which was really appreciated. He was friendly, informative and competent. He successfully solved our problem, had the equipment and the spare part we needed, and gave a 6 month warranty to boot. The only negative I have is the price, but it was an emergency so we had no choice. Thank you RR.

Da
Review №79

Ian from Roto-Rooter was great. He unplugged all my drains and showed up within the hour the same day. I will definitely use them again.Excellent service.

s
Review №80

Bi is competent, committed, and pleasant. He repaired our problem and provided preventive steps. We are fortunate to have his service.

AM
Review №81

The estimate did not scare me and after he went through the process needed the experience wont scare me either! Thanks Roto-Rooter Plumbing!

Mi
Review №82

RotoRooter sent out Bi on Thanksgiving and was able to help us get our sink fixed. He did a great job working with us to purchase a new sink and he installed it quickly. Thank you

Ma
Review №83

Quick response from friendly and helpful people. Kept me updated, explained the problems and solutions, efficient work, all from a truthful and polite service person. Would call them again if ever in need!

Dy
Review №84

Johnston came to help us out last minute in a weekend evening! I am so thankful that he was able to help and fix our issue. I highly recommend him and his team!

Ro
Review №85

The plumbers were upfront with the cost. It was very reasonable for what needed to be done. They were very professional with cutting into the wall and the pipes and made sure everything was secure. Thanks for showing up at such a short notice.

Ba
Review №86

Adam was very professional. He got the job done efficiently and in a timely manner. My kitchen drain is now clear and draining as it should. He also has a great personality.

Au
Review №87

Lance was professional and kind, would definitely recommend this company!

De
Review №88

I had a plugged double kitchen sink. I called Adee Do before calling Roto Rooter. The Adee Do plumber tried to RIP ME OFF for $1000! Shame on them! I am a Senior on fixed income! I called Roto Rooter, and the young man was very honest & professional!!! Thank GOD for him. Because of this experience, I trust Roto Rooter and will use them again.

Wa
Review №89

Hi there you know how to choose your people my first time to deal with your company I was astonished with your service the guy who came to me on time his name is Francisco knows how to work quickly, quietly and professionally he achieved the job in no time really satisfied thank you Roto-Rooter I can cook now thanks a lot Francisco you cleaned the pipe of my kitchen sink

Ba
Review №90

Had a major clog. Water backing up into both toilets and bathtubs. Plumber came quickly. Was polite and thorough. Also found that the toilet was improperly installed. Fixed that as well. Explained everything and walked me through the service. Great experience.

Al
Review №91

Professional and knowledgeable service all the way through. The technician understood exactly how to deal with the issue and did not hesitate to prepare. Very patient and answered curious questions. I would definitely recommend the service.

So
Review №92

My plumber Manny showed up very quickly and resolved my issue. He was very professional. I would use this company again because they were available on a Sunday morning and did not charge me extra.

An
Review №93

Service was excellent and he found a better solution than I even expected. Came within an hour of my initial call and didn’t charge emergency service fee. Highly recommend!

An
Review №94

Manny Garcia was very professional and incredibly helpful. Such a kind person. We are very appreciative he came in such short notice.

Mi
Review №95

Raphael was beyond professional. He let us know step-by-step what he was doing. The work was done quickly and he left no mess. I would recommend this company to any of my friends.

CA
Review №96

Adaryl did a great job! He was fast and professional. Im so thankful how quickly ROTO-ROOTER responded when I needed help.

br
Review №97

The two men that showed up were extremely kind and nice. They immediately asked what the problemwas, looked at previous home visit notes and got to work. They worked hard the whole time and got the drains working better than ever.

Ev
Review №98

As a long-time customer of Roto-Rooter, I’ve always trusted your company to provide honest and reliable service, but my recent experience has completely shattered that trust.Technician Fernando provided an outrageous estimate of $15,000 for a plumbing repair that turned out to be a very simple fix. He didn’t even attempt to undo the faucet to properly assess the situation. Instead, it is clear that he was attempting to take advantage of me as a female homeowner by providing a grossly inflated and fraudulent estimate. After seeking a second opinion, the issue was resolved quickly for less than a fraction of the price quoted by Fernando.This experience has left me feeling both disappointed and taken advantage of. I expected better from a company I’ve relied on for years. Unfortunately, I will no longer be using your services moving forward.

Ry
Review №99

Lyndon was polite, courteous, and an all around nice guy. Diagnosed the problem and fixed it super quick! 110% would recommend.

Ra
Review №100

Great service! Showed up promptly and worked really hard to clear the clog. Highly recommend. Don’t have a sense for value as this hasn’t happened before but was surprised to see over $300

ma
Review №101

Excellent prompt service with courteous and knowledgeable technician. Highly recommend this company for efficiency and quality.

El
Review №102

Adaryl did a great job quickly diagnosing where the leak was coming from, getting the parts, and fixing it with very little time taken away from my work. Very professional and courteous.

Fr
Review №103

The only reason I am not giving 5 stars is the price - there was no quote given when I booked & when the tech got to my house, the price quote was quite excessive! He was prompt, professional and got the job done!

Ke
Review №104

Had a mainline emergency over the weekend, and luckily Roto-Rooter was able to send someone over right away and help me get back up and running. Courteous and professional.

Ma
Review №105

DJ is the best solution provider. Fast, efficient, friendly and a God sent. Doing everything above and beyond and most importantly very transparent and showed me how to’s for the future. Thank you for everything!

la
Review №106

The plummer was very professional, knowledgeable and helpful. He gave me a clear understanding of the situation.

Fr
Review №107

Joseph was amazing. After snaking the drains again, he found another leak under the sink and quickly fixed it. He was thorough, very knowledgeable and very pleasant to work with. I would certainly call Roto Rooter again just based on this visit. If there was more than 5 stars, the rating would have been higher. A fine example of customer service! Thank you.. Frances Gerlich

St
Review №108

First time customer — fast and great service. Provides a disinfectant crew for overflows/floods. Will definitely be calling them again when needed!

At
Review №109

The plumbers charge the maximum amount possible. We were charged a commercial rate even though we live in a single dwelling condo. The work was incomplete and someone else had to come the same day to take care of things. Interestingly the second plumber marked us as a residential setting. this service is a complete rip off. they chargw hourly and take their time. go with someone else

Ma
Review №110

The Roto Rooter team is very kind and courteous during their visit. They are very knowledgeable about their trade and easy to work with. John was very helpful and understanding with the plumbing issues of our older home. Hes a refined gem with high value.

Kr
Review №111

Noah is one of the best works I’ve seen he came and within 5 min the job was done, he provided great costumer service and was very kind. 10/10

Je
Review №112

Bi was polite, wore booties to protect my floors, explained everything in detail, showed me tge danaged pipes and worked efficiently

Mi
Review №113

Awesome team led by DJ. Joe and Jimmy along with DJ offered tremendous technical expertise and customer service. I’ve found my new plumber expert in LA. Thank you team!!

Kr
Review №114

Noah was very professional and courteous - and he got the job done without incident. Happy with the service and will use again.

Jo
Review №115

Edwin was the plumber who helped us with our bathtub water lever. Very knowledgeable, considerate and has good communication skills. We are very happy with the results.

Ru
Review №116

Ruben was amazing. Really took care of what was needed and let us know what next steps are needed 10/10 recommend

Ti
Review №117

Roto-rooters charged me $800 for a clogged pipe only for it to have problems again the next day. Someone else from roto-rooters came back and said it would cost $11,000 only to fix with hydrojet etc, but with no warranty and no guarantee that it wouldnt clog again. He pressured me to make the decision to order the work before he left (clearly now I know why), and I insisited that I wanted to think about it first. I ended up calling someone else and he only charged me $800 for the same service with the hydrojet and he gave me a 1-week warranty.

Na
Review №118

Clogged kitchen sink. Job performed was done very professionally and well. Very satisfied with work. This company does very good job and we have used them multiple times, will recommend them highly.

Ch
Review №119

Joe was great. He was early, started on time, took care of the issues without a hassle, took time to explain to me exactly what the issue were, the recommendations. Very professional and thorough, extremely satisfied

Pa
Review №120

These people were friendly, fast and efficient. Will definitely use them again. Thank you Ian, Jeffrey and Ishmael!!

Fr
Review №121

Clogged sewer was cleared quickly. Tech took the time to check all clean outs and took his time to do the job properly. Friendly, professional. Very satisfied all around.

De
Review №122

Quick and efficient. Both the senior and junior technicians knew what they were doing and executed their work well. They even pointed out other details unrelated to the project for us to be aware of.

Ar
Review №123

I recommend this company to anyone they are honest and professionalAnd there respond time was awesome les than 30 minutes and when the technician was at my home fix the issue in no time I hope we have more people in society like Jorge Aguilar and thanks again

Ch
Review №124

They came quickly and did a great job. My technician was Ian and he was fast and efficient. I have used the company twice and both times were great. I highly reccomend them.

al
Review №125

Noah was very kind and walked us through the situation in a fine manner, overall made the process very simple and satisfactory. Thank you

Da
Review №126

No one likes to have to call a plumber, but the work was quick and extremely professional! Big thanks to Anthony and Joe on fixing a very stubborn sink leak, and on tracking down the right parts!

Sh
Review №127

Great response time. Mr. Lamont was very professional and made sure the problem was solved before he left.

Ma
Review №128

So happy with their service!! Will call them for any plumbing issues in the future.

Ma
Review №129

The technician Tech: (JOSE #515-7373) you sent out was dishonest with pricing. I think he drove into this nice area and thought hed make a buck on seemingly wealthy people. He wanted to charge $400 to turn off the main water valve while the leak was flooding out. Note: this does not include fixing the problem. Thankfully the rep we had at the property works closely with water as he is our pool service and knew this tech was not charging an honest price. Then when he realized our rep was knowledgeable the tech said ok Ill do it for $200. What are we in Cozumel? Now we are bartering to get a fair price. Also what if this was my grandmothers house. She would not know any better. So as the owner I called and lectured him on integrity and he ended up charging me $150. The problem still exist and the leak is very apparent. We dont need him to circle back around with a leak test guy. It is very clear where the leak is coming form. Needless to say I will be posting google reviews and I think even paying you guys at all is a joke after dealing with this tech. A plumber should be able to get the job done. Now I am calling a plumber who is a friend of our pool service company and posting his company name in my reviews as well. Im Livid. Now when people look up Rotor-Rooter they may see my review and have another company to call for integrity in this field. I hate shady business.

Jo
Review №130

Top tier service! Ian & Jeff were helpful, quick, & professional. 10/10 would recommend.

T.
Review №131

Excellent customer service on the phone and in person. It was great that they are open 24 hours and could provide next day service on the weekend. Their plumber Cordie was professional, patient, thorough, and very informative. He was fantastic.

Ha
Review №132

Not the best communication. They give a time slot and then do not show up during that time. Had to reschedule 3 times because they were not showing up.

Co
Review №133

Rueben was great! Efficient and fixed it on the first attempt. Will definitely use this service again.

Ni
Review №134

Ian helped me out and super nice! He was very responsive and willing to help me out and tell the truth. The service was perfect! I will say that the prices are a bit expensive but I think that is due to the nature of the business

Cl
Review №135

Ian and Jorge were incredibly knowledgeable and helpful. They cleaned the main sewage line and advise on future maintenance. I’ll call them back when I’m ready to proceed with the line update.

Lu
Review №136

Quick response and fixed - very knowledgeable !

Be
Review №137

Excellent personnel; gave me all the details of the repair and showed me the progress step by step. Not cheap but excellent service and great staff. Friendly, courteous, very knowledgeable.

Ta
Review №138

Noah was very professional and knowledgeable. His work was clean. He was on time and very cordial.

Ha
Review №139

The technician was excellent, the price was a complete ripoff $479.00 to roto rooter a Kitchen Sink

ro
Review №140

Jeff was great he answered all my questions and was very helpful

Da
Review №141

Jaime had been out to my business twice now and hes very awesome at what he does. Very responsive too.

Li
Review №142

Professional, pleasant, hard working technician who went above and beyond to fix a stubborn clog. Fast response. Good results.

Ra
Review №143

Great job guys! Thank you

St
Review №144

Good News: The technician arrived promptly and fixed the problem. He was courteous and friendly.Bad News: The price only became reasonable when I agreed to do without any warranty at all.

Mi
Review №145

I scheduled an appointment with Roto-Rooter due to me being unable to remove rusted bolts to replace a toilet seat. Michael and Eddie were friendly and efficient! They were able to get the job done very quickly! I will be recommending Roto-Rooter to friends and family!

Ma
Review №146

Needed a clogged garbage disposal drain cleaned asap and was able to schedule an appointment for the next morning. Fast and efficient service. A bit pricey but the service was excellent.

Sh
Review №147

Noah came to my house promptly after a poor experience with a different plumbing company and was able to quickly solve my clogged sewage line. I would highly recommend his services!

Jo
Review №148

Adam and the other guy who helped with the camera work did well and were very professional

Ju
Review №149

Roto-rooter came really fast and cleaned out the roots in my yard drain, they saved the day after the big rain!! Big Thanks to the crew!!

Si
Review №150

Jorge was the bestHe was pleasant and professional and explains things well and he cleaned up the mess the toilet leak had left on the tile floor.

Ch
Review №151

Incredible service, friendly, quick, and kind!

Ja
Review №152

Oscar Guzman did a wonderful job five stars

hi
Review №153

Total swindlers. Do not use! I was massively overcharged and pressured to purchase extra services that I do not need. The plumber tried to scare me and say something was wrong that ended up being totally fine.

Fi
Review №154

Technician was informative and professional.

Jo
Review №155

Oscar Guzman have done great job 👏

Sa
Review №156

My technician Mannie was fantastic. He understood plumbing and the problems that arise and I so much appreciate that. Thank you so much Mannie!

El
Review №157

I had a great experience with you and thank you so much for helping us in the evening time.I truly recommend this business to everybody!

Ad
Review №158

Cost me $500 to have them change my toilets wax ring which took 30 min. Buyer beware they have a standard fee of $500 anytime they remove and reset the toilet.

Sh
Review №159

Kitchen sink beyond the immediate drain and pipes was extremely slow. The technician used his smallest equipment and knocked it right out, but it was quit a distance. $440 and away goes trouble down the drain, followed by a 1 month warranty. It was worth it!

La
Review №160

Friendly and kept me informed. Great work and was done quickly. We need more plumbers like him!

Te
Review №161

Team Oscar was amazing. Professional, easy communication, knowledgeable. Couldn’t ask for more.

AN
Review №162

Very professional and courteous and knowledgeable was very honest about the job he was doing Included me every step he was doing 😊

To
Review №163

Super quick response, no messing around, friendly technician who did a great, fast job. Very happy with the service I received.

Wa
Review №164

Had and issue with other toilets after repair was done told the plumber but his answer was if you need me to check your other toilets it will cost you and additional $200 dollars per toilet…. Used them more prior before but had a really good experience but not this last time… and to top it of he wrote customer Denied service…

al
Review №165

Great service and excellent support from Manny.

Ti
Review №166

Called the same day and had someone there within two hours.But when you call, ask for Jonathan Lopez. If you don’t ask for him then what are you doing? HahaCame right away with a great attitude and got everything done so quick.10/10 will definitely call back in the future

Da
Review №167

Edwin and his brother Micheal are very professional and knowledgeable plumbers, they’re great. Highly recommended their services.

om
Review №168

Roland did a great job of diagnosing and resolving the issue in a quick and efficient manner. Thank you!

ga
Review №169

Took care of the backed up kitchen drain within two hours of our first call. Great service!

Ly
Review №170

Quick response, professional service. Very happy!

Lo
Review №171

Excellent experience today with them. Very professional reasonable quick fair priceLeak in garage

Sc
Review №172

Michael was very prompt and professional for our broken pipe emergency!

Ra
Review №173

Great experience he was great

An
Review №174

They were very nice, on time and did extensive testing to identify where the leak was coming from in the bathroom. They explained everything in detail and were very patient.

Ry
Review №175

Appreciate the quick response time, arrival in under an hour. Raphael was super helpful and efficient!

Er
Review №176

Our tech Mason was professional and on time. Called ahead with an eta. He explained the service after completing the job. Thank You Mason!

Ja
Review №177

Great service, came quickly on a holiday for a plumbing emergency. Would highly recommend!

St
Review №178

Very knowledgeable and willing to help

Ca
Review №179

Johnston and Gregg were very professional in every way, as well as bring kind and polite.

Er
Review №180

John was extremely quick and professional

Jo
Review №181

My service guy was great even suggesting a less expensive solution. And worked hard to clear the problem

sh
Review №182

Worst ever!! I had to pay another plumber to come back Monday and finish his job. I called the office 4 days in a row and no call back. I manage 5 houses and will never use you again

Vi
Review №183

Raphael was very pleasant, handled the situation very promptly…. He was open about the service he was performing, I love great customer service

Ch
Review №184

A bit pricy but got the job done quickly and explained thoroughly what was happening and what needs to be done.

Mi
Review №185

From the call with Mike to receiving a call from James and George at the front door all within 45 minutes George handled the plumbing issue like a pro very personable, communicated very well

Br
Review №186

Joseph was excellent and kind and broke everything down to get the job done right! Thanks!

Am
Review №187

Very informative and quick , Adam was here on time and explained everything that was going on and gave me different options of payment and repairs, will definitely be calling them again !

Ch
Review №188

He stayed until 10pm to finish the job. Great service and great attitude.

Da
Review №189

First time in years that the backup in our kitchen sink and washer was properly diagnosed and repaired :)

Ma
Review №190

José was great - would trust him again with anything.

Ne
Review №191

The technician Noah was very informative and thorough in diagnosing the plumbing problems. No up-sell, just recommendations for repairs.

An
Review №192

Ruben was fantastic. Prompt, professional, and got the job done.

Sa
Review №193

Super duper helpful and enjoyed the service thanks to the service technician Jorge appreciate it so so much

Ji
Review №194

Great service request process. Quick and easy.Regarding service Guillermo J. & Manny M. we’re very professional and helpful. They fixed 2 issues, fridge water value replacement and toilet snaking, kept me in the loop during the entire process. Everything was thoroughly reviewed and then the issues were fixed. They even had to source and pick up part to make matters worse. But the job was finished in the sand day.Overall great experience with no hassles or guess work. Will continue to use this service and request them for my property.

Ke
Review №195

Edwin is great at job and great person! Very good at explaining the problem and fixing it.

Ra
Review №196

Service was timely and fast. Technician was great. But a $450 hourly rate? Ridiculous! For one clogged pipe!?

Ma
Review №197

I was very happy with your service.

Ho
Review №198

Jesse, Jeff & Alexi were AMAZING!! They created in and got thr job done within an hour. They explained everything in detailed and helped us understand with whats going on and also gave us options on what to do. Call them if youre having problems. You will not regret it and they are very affordable too.

Za
Review №199

Kenneth was very nice, professional and knowledgeable. Thank you

Information
94 Photos
199 Comments
4.7 Rating
  • Address:554 S San Vicente Blvd Ste 208, Los Angeles, CA 90048, United States
  • Site:https://www.rotorooter.com/losangeles/
  • Phone:+1 661-219-2959
Categories
  • Plumber
  • Contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • On-site services:Yes
Planning
  • Appointment required:Yes
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