My water heater pilot went out again and for some reason my husband couldn’t get it to turn back on. We were out of hot water for 24 hours and so I decided to call Prodigy Plumbing. This is my second time using their service and they were great both times. The lady answer the phone and got me an appointment for a service guy to come out the same day. Steven came again and this time, Chris, was with him. They were able to turn it back on on the first try. They were punctual with a text prior to their arrival with an ETA. Very professional and knowledgeable about water heaters and gave me recommendations on replacing it when I’m ready. I will definitely reach back out to Prodigy for any services and for the water heater replacement. Thank you guys so much! I highly recommend this company and I would not go anywhere else!
We had a leak under our sink so we called Prodigy Plumbing. Russell arrived on time, assessed the issue, made the repair and we are good to go! Russell was professional and personable. This is the second time I’ve used Prodigy and have been delighted both times. I highly recommend them!
Great customer service! They were responsive and came out to diagnose my issue. After a thorough evaluation which included a check under the house, I was presented with a solution and given a choice of prices to choose from. Each price bundle contained different options based on my budget. After I chose my price the work was completed in a timely fashion. I would recommend them.
Prodigy and in particular, CESAR of Prodigy provide excellent service once again. Thank you so much Prodigy dispatch team for communicating with me by text message at the beginning so that I could explain our particular needs and scheduling perfect for us. Thank you for your follow up messages for timing purpose. Thank you CESAR in particular for treating our home as if it were yours and treating us as if we are your family (family that you like!). CESAR cleaned the work area in advance, completed the task quickly then cleaned up on completion.Thank you very much for your excellent services.Ed.Los Alamitos, CA
Great company, very responsive and respectable. I had scheduled an appointment a week prior, the company was able to communicate a high volume of work and rescheduled the following week when I was available. Jerry came out, completed the work and showed great concern and professionalism to make sure our drain was all cleared. Well priced and stand behind their work.
Prodigy Plumbing was fast and efficient. First came in contact with Joseph, he responded quickly and was able to accommodate with my schedule. Antonio and Desi were very professional they were able to find the problem and fixed it right away. I am thankful for their service.
Prodigy did a lot of work on our house when we first moved in, and we thought they’d done a good job. Slightly pricey, but we wanted quality work. Fast forward two years and the pipes they claimed to have replaced started leaking. We called them and despite the fact that it was their work that was defective—and the fact that they said we had a free inspection—they told us they wouldn’t come out without charging us a service call fee. We ended up finding a different plumber who came out, opened up the wall, found and repaired the leaking pipe and joint, and did an excellent job cleaning up Prodigy’s mess. It’s sad that they can’t stand by their work.
I was little hesitant to sign a contract with them at the beginning. They were quick to give a competitive price to linning my sewer lines for two properties. To my delight they did a great job. The installers were professional and plesant to work with. They did a fine job lining my main sewer lines.
This was my 2nd or 3rd time using Prodigy Plumbing. I had a dripping hose bib. Since it was a simple job, I pushed it back a about a week. Two plumbers showed up, Trent and Chris. They were neatly dressed in official looking uniforms and they were both friendly and professional. They completed the job in a timely manner and also answered all of my questions. They didnt even charge me for a repair call or for parts. It was like an early Christmas gift! I will definitely use Prodigy Plumbing again.
While my initial experience with Prodigy Plumbing was frustrating and left me feeling misled, the company made things right and went above and beyond to address my concerns. After I voiced my dissatisfaction, Joseph, an executive at Prodigy, personally reached out to apologize and take responsibility for the situation.Joseph reviewed the scope of work and acknowledged that the project was not completed as outlined in the original contract. He sincerely apologized for the oversight and promptly sent a crew to finish the job. The team walked me through each step of the process, kept me informed, and ensured everything was completed to my satisfaction.I deeply appreciate Joseph’s professionalism and willingness to listen to my concerns. His actions demonstrated integrity and a genuine commitment to customer service, which helped restore my trust in the company. Mistakes happen, but it’s how a business handles them that truly defines their values.Thanks to Joseph and his team, I feel confident recommending Prodigy Plumbing for their dedication to making things right and ensuring customer satisfaction.
Steven & Chris are the epitome of exceptional service. They came on time and without question they put on shoe protectors before entering our home. They assessed and diagnosed the issue we were having with our kitchen plumbing, fixed the problem, and suggested what we needed to replace and offered to provide us a quote. Zero pressure and super consultative. Highly recommended for plumbing needs! Prodigy is a saved contact on my phone. Thank you!!!
Russel is the nicest and most skilled plumber Ive ever had. Im not joking, Russels demeanor and his service were on another level. He made a bad pluming situation into a pleasant experience. I will be calling up Prodigy again, and Ill be requesting RusselThank you Russel for fixing our badly clogged drain!
Our technician Russell was great! He was very friendly. He took care of our clogged toilet from a child’s toy that was flushed down but he also checked some other minor items for the toilet for us even though not part of the request. I will definitely go with hi. Again for all my future plumbing needs.
We had a plumber one day to work on a new shower fixture and tighten up the connection of a faucet and he was very nice and efficient. The next day we had an HVAC tech come and check out our AC and heating and he was excellent to explain to me what he found. There is work to be done but no emergency. He didnt know what the cost would be for a job and parts on our AC...since it is almost the end of AC season we may wait until spring. The techs cant answer costs, they only do the inspection....but he was a very nice man and willing to answer all my questions. This is a company that does excellent work....not the cheapest company but also not going to do shoddy work and will talk to you honestly.
Steven Garcia came this morning and was so pleasant and helpful -it was just not like a normal service. He checked everything- fixed everything and smiled the whole time. He even told us how we could fix something quickly on our own to save ourselves hundreds of dollars in repairs. He was honest and helpful and skilled. Cant recommend him enough..
We live on the beach with all the salt air. We came home and smelled gas in the garage and called the gas company. They sent out Prodigy Plumbing with Russel to inspect, he found all the pipes under the house were corroded/rusted and needed to be replaced. They were very professional and courteous. They worked with us to provide hot water the same night and made all the repairs in two days. Thanks to the team Donny, Russel, Gibson, Jose for the excellent work and cleanup. Great job to all.
Hi I called Prodigy for a possible leak in mu laundry room. I wasn’t sure if it was a drain backup or what. Caesar came out within two hours of my call and was super polite. He wore shoe covers that he brought. He checked out my drains and they were thankfully still running clean. The leak seems to be connected to my washing machine itself. While at my house we had a minor unrelated job that involved a mixed up hot and cold water valve. Caesar fixed it quickly and at no charge. I am impressed with Prodigy and would call them again.
Our service technician Dess came over and assessed the problem. He was able to fix it immediately. He was friendly, courteous and respectful. We will definitely call then again for any plumbing needs.
We had a great experience with Jerry at Prodigy Plumbing. He was thoughtful, friendly and knowledgeable, but most importantly, he was methodical and thorough in his approach to resolving our backed up shower/tub. We were very pleased and also happy to have a company to call on if we have any other plumbing issues in the future.
Prodigy is our go-to for all plumbing needs!They are responsive and extremely polite.In the past few weeks weve had issues with our water heater and a suspected gas leak. We had two different people address these issues and both, Steven Garcia (suspected gas leak issue) and Desi Guijarro (water heater issue), were prompt, very very thorough, patient with and responsive to my many questions, and very nice!
I think I found my new plumbers. We have been looking for a plumber we could trust who did not try to upsell us all the time, and who was priced reasonably.They were honest, diligent and thorough. We scheduled them for a bigger job based on the work they did for us on a clogged drain.
Highly recommend Prodigy. Fast, respectful, reasonable, quality work! Jerry was our technician and he very knowledgeable. It was kind of a big repair, but he took care of us. I called Monday morning, Jerry came out later the same day to diagnose. The actual repair work was completed the following day.Also, Jerry deserves an extra star just for being so cool with us. He was very interesting to talk to, if you are lucky enough to get him as your technician.
We had a great plumber (small, local company) who we used for years, and when he retired he sold his company (which seems to mostly mean his customer list and phone number) to Prodigy. We used them a few times.They’re fine and do fine work.However, the first time we used them they followed up after we had paid, trying to get us to pay for something that the service tech had told us we did not need to pay. Just one of the things that happens with a larger company - they don’t always have communication lined up.The last (and final time) we had them come recently to install two new faucets in our kitchen, which we had already purchased. They quoted us more than $800 to install. Not to purchase the faucets, just for the labor for faucets we already purchased. The tech said there was nothing that he could do about the price - someone who is not on site to see the reality of how much work it actually is sets the price and he can’t change it (according to him).They then sent me text messages and called, asking for a review of their work (and when I spoke to them on the phone, they apparently had no idea that the work wasn’t actually done and they weren’t interested in our experience with another plumber).We ended up calling a small local company referred to by neighbors, who came and did the installation in an hour for $200. He was great. They’re our new plumbersAsk for a review and you shall receive. I wish you had been more responsive to your actual customer, both in the moment when we questioned the ridiculous quote and on the phone when you called asking for a review of services.———Kudos to them…they called and followed up after this review. Apologized and offered us a way to make it right. Appreciate them doing that
Had a small non-urgent leak, and called up Prodigy Plumbing. They came out same day. The technician, Jerry, was incredibly helpful and kind. Fixed up the issue in no time, and helped me understand what to look out for in the future. Ive used Prodigy a handful of times now, and each experience is a reminder why they are my go to plumbing service.
I just had my water heater flushed and inspected by this company. They were able to take care of the job very efficiently and without trying to upsell me on anything. Ill definitely call on them again for my future plumbing needs.
I called Prodigy and they promptly came to do a free inspection of the sewer with a camera scope. They showed me everything on the camera, and even let me know that the city is financially responsible for the sewer line off of my property line, and to contact them so that the city can repair the crack in the pipe. Cesar and Donny were so gracious, gave me useful information for the next steps to take (I contacted the city), and didnt try to sell me on anything. They even offered to come out and do another free inspection after the city does their inspection. They were prompt, polite, informative, and gracious. It was very nice dealing with them. Thank you!
It wasn’t a big job, just a clogged up toilet. However, Desi was awesome. Super nice, and used shoe covers. Offered some advice as well. Will definitely be using them in the future.
Alain was so so helpful! He explained things in a way that my mom and I could understand, and went above and beyond to fix the problem!! We were previously told we needed to buy a new air conditioner Because of a water leaking issue. He showed me how there was no leaked water and told me how he could fix it to at least get a couple more years out of it. I am so grateful!
Great company and great employees. We had Desi Guijarro as our plumber and he was phenomenal! Extremely knowledgeable and professional, he also was very efficient and solved the issue we had. I highly recommend this company, as well as Desi!
Prodigy Plumbing is a great and honest service. They sent Russell to take a look at a plumbing leak I had and he couldn’t have been more courteous and professional. I would highly recommend them for their services.
This is by far the best plumbing experience I have had in the 27 years of owning income property in Redondo Beach. They live up to their reviews and then some. I called them to go to my property in RB. They were so easy to deal with understanding that I have tenants they would need to contact. They kept me the owner informed of everything they were doing. They went out the same day that I called got the sink drain unplugged. They did a thorough job and told me why the sink continually plugs up, they were able to take care of the major work a day later. They are super friendly. They know their job and get it done quickly and they charge a fair price. I’m impressed and I will be using them from now on unless management changes.
I’ve had 2 great experiences with Prodigy. Just recently Cesar helped us with drain issues. Very professional and friendly. High recommend
Jose did a phenomenal job from start to finish. Reassuring me, giving me detailed explanations of what he was going to do, making me feel like I was a part of the process and basically soloing the full repipe. I Would recommend him 100% again. Professional is the best way to describe him. I’m very impressed and satisfied with the results of his work.
Incredible customer service!Our primary shower drain was clogged. We called in the morning and Cesar V. Arrived just after lunch. With two babies in the house I always appreciate when trades come in with booties on their shoes. Cesar was very professional and fixed our plumbing issue promptly. They’re not out to gauge you or take advantage which is a great feeling. Will definitely call Prodigy plumbing again if we have any other issues.
Excellent service and attention to detail. Fully and thoroughly makes sure that the customer understands the plumbing issues that they face and the most viable solutions. Deserves more than 5 stars!!
I agreed to the price of this repair, so I have to share some responsibility here. Having the need for a repair to be scheduled quickly and not having the time to shop around was my downfall, and led to me being taken advantage of.Prodigy cut open my bathroom wall and fixed a water leak in the drain pipe behind the vanity. I removed the vanity myself and had the jobsite ready when they arrived, so it was very easily accessible. Their price did not include patching the wall. Only the repair.They supplied one 1-1/2 ABS sanitary tee, one 1-1/2 Fernco coupling, and 90 minutes of labor. So $15 in parts and the technician was done in 90 minutes.THEY CHARGED ME $2450 FOR THIS REPAIR. So their labor rate worked out to about $1633 per hour.As you have already figured out, I will NEVER call Prodigy Plumbing again and am sharing my experience with my shocked family & friends who think I was an idiot for agreeing to this repair. They are correct.Fool me once, shame on me. There wont be a second time.
I’ve used Prodigy for plumbing but never HVAC until my AC went out. Michael came out to look at the unit. He was very professional and although the unit had some weird things going on making it difficult to find the root issue, he figured it out, and explained step by step what needed to be done.He was very helpful and informational and I will definitely request him again for future visits. Highly recommended!!!
We called prodigy, because we know they usually can come out quickly and do a professional job. We were getting a washer and dryer hooked up, but the faucets that were to be used to hookup the appliances were frozen plus some other issues. Jerry was sent out within 1-2 hours of our call and we are so lucky he was sent to our rescue. He accessed all our needs quickly and gave us an estimate. Jerry had to go purchase all the parts needed and returned soon after and fixed everything needed. Its so nice to: get a professional, get an accurate assessment and quote, for people to go above and beyond with the smallest of details AND to get such a pleasant and wonderful professional. We will be asking for Jerry from here on out! Thank you Jerry and Prodigy!
They charged me $1400 for a clogged kitchen sink but never resolved the problem. When asked why they weren’t able to clear it, they had no clue despite their claim that hydro-jetting is their specialty. They never offered my money back. They only offered to try harder if I paid more money. Now they are ignoring all my texts, emails, and calls. I was not rude in any type of way to deserve this treatment. Consulting with a lawyer…
Spoke to the owner and he was very helpful. Technician was great! Very personable and friendly and thorough. Highly recommend!
If you are looking for a decent plumbing company, Prodigy will be your right answer.Especially in my case, I needed to get a check and estimate immediately, Prodigy made an appointment the next day even though it was the Memorial long weekend.Russell was my charge to check, he has worked really well. Based on his professional knowledge we could check what the problem is.I was in a little panic about what had happened to my bathroom but I could calm down when I saw his work. His experience could give me several options in cases, one of them was exactly right so it could be fixed.Also his Supervisor Donny was in my home, they double checked for me spending their own time more than enough. Their work is very reliable and fair.Whole service during their stay was fantastic, I could not be happier.
Prodigy Plumbing & HVAC is a great company to work with. Everyone has been friendly, knowledgeable, generous with their time, efficient and quick. They are willing to work with you, answer questions and give detailed quotes. I appreciate their high standards in customer service and workmanship.
Prodigy was able to get someone out right away to deal with our clogged sink. Cesar was very professional and made quick work of clearing our drain.
BEST plumbers ever! Weve been with them since we moved into our home 20 years ago! Highly recommend.
The entire team at Prodigy Plumbing is professional, knowledgeable, and go over and beyond to make sure the job is of highest quality.We had an emergency situation with our pipes leaking, and they exceeded our expectations with their hard work, dedication, and speed.They kept us comfortable by going overtime, enabling us to take a hot shower at the end of the day despite of the emergency.Thank you Cole, Steve, Jose, Jonathan, and Kenny you guys are AWESOME!!
I called Prodigy to see how soon I could get a technician to come out and assess why my a/c wasn’t blowing cool air, and they were able to send out a tech within 30mins. Keep in mind, it was the end of their work day and they still managed to get a well knowledgeable technician to my house diagnosing the problem. It was my first time calling them and I couldn’t be more impressed. I highly recommend Prodigy.
Once again, Prodigy Plumbing comes through for us! Our latest adventure began when our garden sprinklers kicked on at 5:30am. The pipes under our bedroom began making a very loud rumbling vibrating sound (VERY loud). I raced out of bed to turn off the sprinklers and the noise stopped.So, I reached out Prodigy to suss out the problem.Cesar showed up (on time!)and immediately determined the source of the rumble was simply air in the lines.He then went the extra mile and crawled under our home to be sure there was no damage or leaking.Problem solved.Cesar was truly a gentleman and professional in every way.Prodigy is the best!: )
Donny and Cesar did a thorough job and explained everything clearly about my plumbing issues. Great job!
I called Prodigy Plumbing because the cold water to the faucet in our bathroom would not turn off. Steve Garcia the technician assessed the problem as well as did a check of other faucets which were of the same age. The problem faucet/cartridge was severely corroded and needed to be replaced. There were varying levels of corrosion on the other faucets and cartridges that we decided to replace with new cartridges. Steve conducted a thorough assessment of main line water pressures, and our tankless water heater and discussed issues with hard water damages to pipes and what led to the damages to the faucets. Steve Garcia did the work efficiently and checked that everything was working properly upon completion of the job. Prodigy came out to our home promptly. Steve was friendly, skilled, polite and left his work area clean. I appreciated the itemization of the cost estimates without hidden surprises.I will be calling them back in the future. Thank you.
We could not use either, bathroom! Prodigy Plumbing, came that same day & started the work early the next day. By that afternoon everything was working!Thanks to Cesar, who tried to finish the job, but we had a bigger problem. Donny, came & described our opinions. It was more money then we hope to spend, but they have a 12 month s no interest.Thanks to Marcos for his repairs! Today Erik came filled in the hole. Everyone I mentioned were polite & friendly. Cesar even brought us donuts on the day of the repair.God Bless, Diane
Chris was a just the tech rockstar we needed! He figured out our nest issues and now we’re kicking back in the cool ac again! Prodigy is always super professional and clean but Chris gets bonus points for being super friendly and great with my dog!
I recently had to replace my sewer Line. What a pleasant experience. Mark and Donny took great care of our problem. 5 years ago we had Sewer Hydro Jetting performed on our 1908 Craftsman home in Long Beach. We discovered the problem was bigger. Now, five years later we had the Sewer Pipe Lining pipe burst PICC.They showed me the entire pipe run so that I understood WHY. It was a no brainer as this could get serious.They showed up on time and ready to work. Did the job and left everything cleaner than when they arrived. Flexible appointment times and easy scheduling really helped.Stop searching and just call Prodigy. You will not be disappointed! No wonder they have such a great reputation.Their quality of work and customer satisfaction was fantastic.Mark and his team were a pleasure to work with.
Prodigy has been my go-to company for all of my plumbing and air-conditioning needs for years. Excellent service, very fair, reliable and competitive!!
I used Prodigy a year ago to repipe my kitchen and they did a great job, so I called them for a backed up bathroom sink caused by old pipes. They showed up within an hour, wore booties in my house, fixed the problem quickly, left zero mess AND inspected the crawl space under my house to ensure there were not surprise leaks I was unaware of. They really went above and beyond and I will use them for all of my plumbing needs going forward.
I have been using Prodigy plumbing services for various plumbing jobs around my house for 4 years now. So when they told me and showed me that several of my sewer lines were in need of replacement, I was glad that I had already had experience with the quality of their workmanship. I would especially like to note the quality of workmanship and professionalism of Carlos, Tyreece, and Alexis. These gentlemen are extremely hardworking and were very respectable and polite when they were in my home. I was also very impressed with the supervisor Anthony who came to my house everyday, sometimes more than once in a day to keep me updated and to be sure that I didnt have any questions or concerns about the extensive job his employees were doing. I really appreciated Josh one of the supervisors taking his time to come to my house to ask if it was okay if the workers didnt come for a few days due to Christmas, because the job wasnt complete yet. I would like to thank Rafael for getting my kitchen sink that was extremely clogged back to working before Christmas. Lastly, Kenny is currently working on patching up the holes in the stucco that had to be done, everything looking good so far. Thanks Prodigy for getting my home plumbing back to working properly.
Overall pleased with Prodigy plumbing. the techs are friendly and knowledgeable. One aspect that does need to be improved is the scheduling side of the business as I experienced one no show for an appointment made 1 month prior and after calling that morning to confirm. I was also informed that they did not offer HVAC service although I had paid for a maintenance plan. After 5 phone calls finally got to someone who was aware and the situation was remedied.
Prodigy Plumbing was prompt, thorough, and reasonably priced. Jerry was a true professional.
Always prompt in responding to plumbing needs and getting a plumber out to address any of our plumbing concerns. Great service from person taking our appt to the plumber that comes to our house.
Prodigy Plumbing was friendly, quick, efficient & provided great service! Great value for the reasonable price!!!
Prodigy Plumbing is a great company. I love the service and the companies knowledge about the plumbing system. The employees are very patient, kind, and hardworking. I will recommend this company to anyone who needs assistance with their plumbing system.
I made an appointment for an estimate to install a Comfort System on a hot water heater. I picked Prodigy Plumbing because of their great reviews, which were spot on. Steve was their estimator and was professional, friendly and honest to a fault. He was very informative and thorough, explaining our options with his best intentions for our decision making. This is incredibly rare in my experience, where most contractors mimic used car salesman in their selling tactics. I was looking for an honest, professional and ethical plumbing company and Prodigy Plumbing is my go too from now on.
Great Service…Came out quickly and cleared the main drain by removing a toilet because there was not a clean out. Once they cleared the blockage the toilet was reinstalled.
If you ever need a plumbing company to come out and help, i recommend Prodigy Plumbing... but most importantly, i recommend the team that came out and helped us out. Josh L. and Sal are great guys, very professional, and very helpful. They explained the problem step by step. I will definitely be calling them back. I am very satisfied with their services. I can finally use my kitchen sink without getting clogged. Thank you for your services.
Our plumber was Manny and he was fantastic. He showed up much earlier than we expected, he was professional and thoughtful the entire time he was here. Plumbing always makes us a little nervous but he made the whole experience very easy.I also really liked that there was no up sale of services, they were very clear about pricing and Manny was not only fast and efficient he was tidy! We were expecting a big mess from previous experiences, but Manny was great. He explained everything really well and was genuinely fantastic.We are going to call them again soon for more work, and they will now be our go to plumbers.
Professional job and great service. I would definitely recommend Ceasar tech very friendly.
Service was amazing! Professional and thorough. We will be using them from now on for all our plumbing needs.
The staff at Prodigy Plumbing and Heating are so awesome. I am an out of state property manager for a home in Long Beach, CA. It is not easy obtaining service since I am out of state. After contacting, Prodigy went to the house and provided me with a detailed report of what needed to be done, cost and estimated completion. Following my review of the information they provided me, I flew to Southern California and showed up at Prodigy office. Though it was late and they were nearly ready to close, the staff took their time and spent well over an hour with me going over each step. We have two phases and as they are both massive, we have broken up the work. Phase 1. Has been completed. They did a phenomenal job and kept in constant communication with me. When we are ready for Phase 2., we expect to contract with Prodigy to complete Phase 2.As a side note: my sister was so impressed with them and their work that she then hired them for some massive upgrades at her own home. That work has also been completed and she too is very pleased with outcome.
The Prodigy team is amazing! They provided Immediate help to an urgent situation. Kindness was the constant throughout the project. Many thoughtful things were put into place to make our life easier. All this without us having to make the requests. When there was a mystery situation Alexis came to the rescue swiftly and effectively. Prodigy will be our plumbers from now on
The issue was resolved quickly. The plumber that was assigned the job was very pleasant and helpful. I would definitely recommend this company.
Very professional. Multiple people came out in a timely manner and worked until the job was completed appropriately.
Our kitchen faucet had a leak and we were having trouble trying to install the new one. Prodigy sent out a technician the same day for a free consult. I really appreciated Trent’s friendliness and extensive efforts in trying to find a solution for our particular challenge! The price we were quoted for the install did seem a bit high compared to some of the other quotes I received, but overall a positive experience with this company!
Upon a friend’s referral, I called Prodigy Plumbing. They sent Jerry Navarro to fix the plumbing problems in my home. He did an amazing job! He was able to fix one of the problems that two other previous plumbers couldn’t resolve. He can assess the situation and give options available to the homeowner. I believe he is very honest and therefore trust his opinions. He is professional yet friendly, works to please the customer, and, as I said, did an amazing job! He is an experienced and competent plumber. I also appreciated that he was always on time, reliable, respectful, and left my home as clean as when he arrived. I will call Prodigy Plumbing and ask for Jerry Navarro for my next plumbing needs. Thank you, Prodigy and Jerry!
Needed a new solution after years of clogged drains. Prodigy has been great for us for many years and offered us the trenchless pipe repair. They really care about their customers and made sure we had a great experience and that everything was done correctly. Well be using Prodigy for all our plumbing needs.
Called for repair service on leaking sink faucet. Prodigy came out same day - great. Repair person diagnosed problem and reassembled faucet parts that I had attempted to repair. He stated that it may need a new cartridge, without attempting to take old one out and replacing with new one. He left stating that it would be better to buy a new faucet that he would install. So repair was not done.The faucet has hot water only (same as when I called for repair). Leak still occurs if cold water were to be turned on.Odd thing was that the repair person had no tools or parts with him. Though he was very friendly & professional, and of course did not charge for the visit.So I am doing two things, one called Delta to see if they can send cartridge part. Two, shopping for new faucet just in case.
What great service, was a pleasurable experience one from most companies you don’t normally get I wanted to highly recommend this company
I called Prodigy on a Friday at 3 pm with an unfortunate broken water pipe, which had caused us to have no water. Prodigy was extremely accommodating, having someone come out within a few hours the same day. Not only that, but Chris and Stephen were awesome. They went above and beyond to fix my problem. Which was not an easy situation - anyone who has dealt with 70 year old galvanized pipe corroding under wet mud for all that time will tell you, its a huge headache. They eventually got us patched up to allow us to get the water back on. Highly recommend this company, and their rate was extremely reasonable!
Steven from Prodigy Plumbing was at my house within about 1 hour of when I called. I developed a large leak on a Sunday. I was very impressed with the speed of service. When Steven arrived, he was very friendly and professional. He covered all of the options to repair the problem and answered all of my questions. He had all the tools and equipment necessary to fix the problem. Overall, I was very impressed with his professionalism, the quality of work, and the fair prices. I highly recommend Prodigy Plumbing!
Alexis showed up on time and handled our issue immediately. He is a superstar. Antonio and Juan did the install and they are also amazing to work with. I have used Prodigy for my business and now they are my residential plumber as well. Great crew.
My favorite plumber was recently bought out by prodigy plumbing. Because I called my old plumbers phone number and got connected to prodigy, decided to give them a try. They were unable to fit me into their schedule for three days and the cost of the drain cleaning was about 30% higher than what I was accustomed to paying. My Old plumber gave me a guarantee every time he cleared drain that it would stay clear. Prodigy has no such guarantee. They did a fine job, but I will not be calling them again.
So expensive. We were quoted $200 per hour labor plus parts to move a gas line a few feet over. That’s like an attorney fee.We contacted them to investigate sediment and discoloration in our water. Were sold on a whole home filter. They installed it backwards and there is still sediment and discoloration. We also needed help with low water pressure. They tinkered but now still low water pressure. Multiple missed appointments as well. Total waste of time and money.
Very expeditious handling of service needs. Steven did a great job and on time.
Kevin and Cole were very professional, great customer and were very knowledgeable. I will definitely recommend this company to my friends and family.
Our tankless hot water heater suddenly stopped heating water. I called Prodigy Plumbing and Mark came right out and fixed it quickly. This is the kind of company I want to deal with. They stand behind their work and installations and can be depended upon to immediately fix anything that goes wrong at no charge.MCM from Tustin
Made extra effort to give me satisfaction at a great price.
I had seen in the local Grunion Gazette that Prodigy Plumbing was voted best plumbing company so I decided to call them when I had some plumbing issues arise. I can say theres a reason why Prodigy plumbing is voted best in Long Beach! Ive used them twice now and they are a great, honest, local company. Their plumbers are super friendly and most importantly they are genuinely good and honest people! Today I had Jerry and Chris come out for a bathroom issue. I called at 8:30 on a Friday morning. I was afraid I wasnt going to be able to get someone out the same day and the weekend was just around the corner. But luckily they were able to send someone and although I was given a 4 hour window, Jerry and Chris were at my door within the hour! They were friendly and polite and they both took the time to answer my many questions I had about other plumbing fixtures that didnt have anything to do with my original service call. Thank you guys! Prodigy will definitely always be my go to now for any of my plumbing needs!
Prodigy Plumbing was very knowledgeable and checked out my slow draining tub. They were professional and honest people!
The employees at Prodigy were great to work with. They were courteous and clean. Prodigy worked with us to get us a lower expenses and additional features at no extra cost. We were very pleased and would gladly have them work for us again.
Jose Diaz is professional on his job he is courteous polite very patient on senior’s like us thank Jose for the job well done thanks Prodigy plumbing
Steven at prodigy is always great! My plumbing is pushing 40 years old and Ive called prodigy every time I have an issue. They knocked it out of the the park each time. New water heater install, sink/p trap replacement, and dish water leak. Been super professional and quick each time!
Gibson the technician was great and did a great job. However, the company said they would be at my house at 1pm but they did not show up until almost 5pm. So there’s that.They also never sent me an itemized bill. They just came up with a number over the phone and wanted payment.
When I heard water dripping under my home I knew I must’ve had a pretty decent leak. I immediately went to Yelp and found Prodigy Plumbing had great ratings so I requested a quote from them and two other companies. Prodigy was the first to reply and said they could come out immediately. Their technician Luis was on time, personable and knowledgeable. What I thought was going to be super expensive and extensive repair ended up being simple and very reasonable. I thought we were going to need to re-pipe the house but he said with the exception of the pipe that had the leak, everything else looked fine. I also asked him if he had time to look at a wet wall behind the toilet and that also was fixed easily and quickly. I can’t say enough about Prodigy. I’m grateful for their honest treatment and fast response time. We will definitely be recommending them and using them for all of our plumbing needs.
My wife and I moved into our first house just over a year ago and we’ve already hired Prodigy Plumbing several times. They’re fantastic. Tony came by today and added a storm drain extension to our detached garage. He did a great job and got it done in less time than expected. Very friendly too. In the past, Prodigy helped me with the main storm drain around the house, replacing the sewer line, fixing a gas leak connection to our dryer, fixing a water heater leak, and replacing old pipes under the guest bathroom. Lots of work in a year and I’ve never been disappointed. Will hire again. Highly recommend.
Jerry with Prodigy Plumbing was excellent! Our pipes busted the day before Christmas. He came out, gave us a free estimate and finished the job when we were ready. I felt comfortable with him and he was very professional. I will definitely recommend him again!
We have used Prodigy Plumbing in the past and have gotten excellent service. They unclogged our sink for $99, just as advertised. This time, however, we were not as pleased.We called them for a clogged kitchen sink.Luis came and briefly looked at our pipes and noticed a small leak. He told us that he could tell from looking at the pipes that if he took them apart to try to fix the clog/leak that they would almost certainly fall apart and have to be replaced, which would cost about $400.We were not trying to spend that kind of money, but Luis said that taking the pipes apart would be necessary to fix the clog. We said No thanks and he left without charging us and without doing any work.My husband talked to another plumber who looked at the clog and recommended a liquid to use to clear it (not Drano, the strong stuff). The bottle of liquid cost $13 and the plumber charged $25 for his advice and assistance. We were able to clear the clog, and once the clog was cleared the leak also went away.I think that a persons experience with Prodigy may depend a lot on which individual plumber they get.
It was a last minute job/emergency and they were the 3rd plumber I called. They were available, came on time, and were super professional. They also gave me options of how to fix it instead of just telling me one thing. Prices were very reasonable also. Id definitely use them again!
Miguel Guzman arrived on time, he took a moment to set my expectations and explained all my questions. He did the work and offered advice on how I could avoid having this problem again. After completing the job he made sure to clean. He is an exceptional plumber.
Robert from Prodigy came out the same day, gave a us a free assessment and quote and began the all day project the next morning to install a central drain access, clean the roots out of the drain and complete some additional repairs inside. Extremely professional, personable, and clean. Even texted throughout the day with questions and updates. Wonderful service. Will definitely make Prodigy our first call next time and highly recommend.
Jerry came out and installed a new water heater. He was incredible. He walked through all the details and did a fantastic job. Felt like I got the friends/family treatment. I had some follow-up questions and he came back over to confirm all was working. We have our new go-to plumber. Above and beyond customer service. Highly recommend.
Unlike other plumbers who insist on selling you a product, Prodigy just provided fast, affordable, fair, pricing, and they were professional and courteous! We would recommend Juan and the team from Prodigy to anyone needing a plumber and definitely will be using them again!
Through it, I give my opinion regarding your company and your service.After analyzing the work that their employees did in my house, I feel very disappointed in that company. I thought I was dealing with an HONEST AND RESPONSIBLE company, which I find takes ADVANTAGE of customers in emergency situations, where they do NOT care about the customer, nor retain them for future services, but in enriching themselves at the mercy of those who can. Unfortunately my interest in calling them again becomes IMPOSSIBLE, because I do not want to fall into another SCAM of such magnitude. Today I pay for my mistake, and if I have another EMERGENCY, you will be the ones I will think about the least. Today I have something going for me, and thats social media.Thank you.
Have always used Prodigy for all my plumbing issues and they have always come come through. The last two issues I’ve had, Luis came out and checked out the problems, and was excellent in explaining what was going on and what he was going to do. Ended with him recommending maintenance tips. Awesome guy. Awesome company.
Tony arrived early in the time frame given. He went right to work installing my new water pressure valve. He was very efficient and professional. After installation he had me check the water pressure in my shower. I questioned the flow rate and he adjusted it until I was satisfied.I definitely recommend Prodigy Plumbing and I will always ask for Tony.
Quick response and the tech assigned to our request is knowledgeable and helpful
I’ve been using prodigy plumbing for quite some time now. They are always extremely professional and easy to communicate with. Although prodigy is updating some of their prices right now, it’s easy to have a conversation to walk things through. I had Luis come out today to take care of some of our tenants issues and he was absolutely fantastic. Thank you for the open lines of communication!
I had a leak underneath my sink, Prodigy Plumbing was available immediately and came out and identified the problem. They were extremely professional, went out of their way and were quick and clean. They cared about keeping the cleanliness and integrity of the home. I would definitely recommend Chris and Robert they were top notch.
Alain was professional and knew what he was doing. He was very polite.
Workers did a great, very pleased . I will definitely recommend them to others
Had a problem with my relatively new tankless and had another company “fix” it. Ended up calling Prodigy because of work I watched them do do while I was inspecting another job. Steve was professional and explained in detail what the problem was and what the fix really required. Chris, supervisor showed up and gave me pointers on my next project. Great guys to talk to and went above and beyond. Thanks.
Called Prodigy and Russel Stephen’s came out. I had a backed up shower, was not a pretty site, and he got to work right away and not only fixed the problem but cleaned up the shower as well! He was thorough and cared about the work he was doing and about the customer. In today’s world where customer service doesn’t mean much, you could tell it means a lot to Russel and Prodigy. And it was a fair price. I can’t recommend Russel enough. Thanks, Russel - great job!
I was extremely happy with the service I received from Prodigy Plumbing. Jerry came out on the hottest day ever to flush and scan my main sewer line and give me options for further work on our aging system. A military discount in honor of family Navy & Army service improved our quotes.
We were so pleased with Jerry, Kevin and Edgars work when they fixed our plumbing issues. They were so courteous and informative during the entire process. Their work was careful and efficient and completed within a day. We are very grateful to them and would highly recommend them to others.
Blessings and Thank you, to Donny and Alexis for their Professionalism, in-person communication and technical skills and knowledge, for a well delivered service.Thank you, Vernon
Tony was great to work with. His crew was professional and knowledgeable about the job. I will definitely call Prodigy Plumbing for any of my future plumbing needs. Since they just replaced my water and drainage lines there shouldnt be a problem 😁
Professional with great response times, they came out on a Saturday & Sunday (evaluation + repair). Jerry was a pleasure to work with, very informative. Lots of pictures from the crawlspace for my records.
I have tried other plumbing services but Prodigy exceeds to my expectation. The Office is very responsive to calls & David (our technician) is knowledgeable, good personality, trustworthy and highly trained technician. They did a major service in our house and left it clean when they have completed the job. They have financing as well if you need help with the cost. Prodigy Plumbing is highly recommendable & dependable for any plumbing issues!!!
I was so please with the work this company did on my property. I have a pipe that was damaged from my outside water sprinkler. They can and fix the damage in three days.I would recommend this company if you need plumbing work done.
Solid business. Everybody I dealt with: Silvia - receptionist, Edgar and Juan - field installers and Mark - the owner, were highly professional and courteous. Edgar came out first for evaluation and soon submitted the the proposal. The proposal was professionally looking and accurate.Edgar and Juan showed up on time and installed the new water heater for the best price around. I discussed another issue with them and they convinced me not to go that route, potentially saving me thousands. We came up with another solution, and Edgar showed up on time for the second trip and executed perfectly. Honest, reliable, professional, fairly priced. Exceeded my expectations. Highly recommend.
Jerry Navarro and Jerry Rodriquez from Prodigy Plumbing came over to fix a major gas leak at my residence. They thoroughly pressure tested the gas lines and was able to zero in the location of the leak within the interior of the house. They brought a good team of technicians to basically update my old corroded pipes and fixtures. Now my gas lines are new and have an accessible logical layout. They really made my headache go away with how professional they performed the task and with the quality of workmanship. I cannot say enough great things about Prodigy Plumbing. I highly recommend this company and they will not disappoint.
Ive had Prodigy Plumbing out at our house 4 times now. They are always on time, professional and do an awesome job of cleaning up after the job. This is the first time Ive had them out since the COVID-19 outbreak, yet I found them to be very respectful in accordance to the circumstances. Luis, Juan, Jose & Jerry were all great and even went beyond our needs to help out.
I can’t say enough good things about mark and Steven. They provide great service, answer all questions, and very thorough in their approach.
The best word I can use to describe David and the team at Prodigy Plumbing is that they’re honest. We had the unfortunate experience of having to repipe the entire drainage system of our new home just five days after moving in. David took the lead on the project and made every recommendation based on the impact it would have on my family, both in the short and long run. Despite the surprises and complexities along the way, David kept his word and was honest about the scope of the project, the timeline, and amount it would cost us. He offered financing so we could take care of what we really needed to do, instead of just sensing our stress of just buying a home and recommending a quick fix. His thoroughness and care led us to making the best decisions in our situation and he kept us informed so we could coordinate getting our lives back in order as seamlessly as possible. I trust David and Prodigy Plumbing with any future work we need to do, along with all of the various contractors and specialists they have recommended along the way!
Needing to replace by hot water heater with a tankless version, I called Prodigy Plumbing. They were three hours late for the appointment with no phone call. The estimate was twice that of the company I choose. The job is done and everything is working well.
Thank you Michael for coming out so promptly and fixing the issue, I really appreciate you and highly recommend your work!
We called Prodigy Plumbing for a noise our pipes were making. David came and advised us on our options. He was great, answered all my questions. We feel confident about the things we need to have fixed, so have another appointment in the coming weeks, but we now know we’re in good hands. Thankful to be working with Prodigy Plumbing!
We had a clean out and a sleeve put in our sewer line by Freddy and Jose from Prodigy Plumbing last week and were completely satisfied with the work. They were very professional, punctual and and knowledgeable. They answered all of our questions and let us know the process from start to finish. It was a large undertaking and they finished and had the place clean within the day. I would recommend Ver highly Prodigy and their workers for any project on this scale.
I was having problems with my toilet...it was flushing slowly. I needed to get it fixed before the problem became worse. I looked on Yelp for a plumbers with good scores and Prodigy plumbing was one that was listed. After calling a few other plumbing services for quotes, I then called Prodigy and they were the most reasonable. They scheduled someone that day at the time I requested, which was in the afternoon. Luis was sent and he was very professional. He promptly identified the problem, fixed it and offered suggestions on how to keep it from repeating. Efficient, knowledgeable and affordable. What more could you ask for from a business service? Thanks Luis and Prodigy for making this a stress free transaction!!
They came out the next day which I appreciated. They had a very expensive option which I did not want to do so he came up with a plan B that was not guaranteed but he worked the drain for two hours until he could clear it which saved me about $500. I really appreciate the effort and the honesty of doing the less expensive job until it worked. And my drain is working great through the rains. I will definitely call him for the next plumbing job I have.
Ive used Prodigy Plumbing several times and they have always delivered fantastic service at a great value. I recently hired Prodigy to install a new toilet, which I had already purchased elsewhere. Prodigy identified that I had received mismatched parts. After receiving the correct parts from the supplier, Prodigy returned the next day to finish the installation at no extra charge. Im sticking with Prodigy.
I called Prodigy to help remove an old sink from my laundry room and cap off the pipes. They were incredibly helpful and had a plumber out that very same day! The whole project was done before lunchtime. Tony was amazing - polite, tidy, and efficient. We’ll definitely be coming back to Prodigy in the future.
To begin with, Mark who answer the phone call initially was fantastic off the bat. Mark was able to set up a same day appointment for the issue on hand. Then there was Bob the plumbing technician who arrived punctual between the timeframe Mark initially gave from 12 to 2 PM. When Bob or push the door Bob was very very friendly and very energetic. Bob was a very easy person and easy-going to talk to which made it easier for me to explain the situation I had. Bob was able to assess and explain how he will help me fix the situation and give me a very veryReasonable quote and he started to work very promptly. After the work was completed Bob was able to explain to me what he had repaired and replaced and also was able to send me a photo of the finished work. After the final test everything was back to working conditions. I would definitely recommend Prodigy Plumbing for anyone with their plumbing needs. I appreciate everything they’ve done today And will continue to use her services from this point on. Once again thank you for your time and your work.
Prodigy plumbing was able to fix my air conditioner for a reasonable price and give me a 5-year warranty. The technician was professional and helpful. He cleaned up the area after the job was done.More importantly, I trust Prodigy Plumbing to diagnose and fix plumbing and HVAC systems in my home. I have been using them for many years now, and I always feel comfortable with their professionals. That trust is very valuable to me.
Prodigy provided prompt, efficient service at a reasonable price. our Technician, Alexis was beyond awesome. Will definitely use again when needed.
Had an old faucet that was corroded in and about impossible to remove myself - Desi came out and was able to remove it and get me ready to install the new one in a matter of minutes. Prodigy continues to provide great service and is my go-to for anything plumbing!
Prodigy reached out to us because I forgot to schedule a service I already paid for. That is great and honest customer if I’ve ever experienced it. They showed up on time, were communicative, respectful and professional.
Matt let me know within ten minutes when he was arriving. He was very clean and left no mess. He got to the sink and shower problems and fixed them quickly. Very competent and friendly. I would definitely recommend Prodigy Plumbing and Matt to anyone.
Prodigy Plumbing, Inc. provided our family peerless service identifying, diagnosing, and solving an imminent sewer line collapse under our driveway. Caused by decades of tree root intrusion, ineffective plumber service and enormous cost, Prodigy Plumbing has provided the ultimate solution. The Prodigy crew is expert, professional, caring, and a joy to work with. I only wish I had discovered Prodigy Plumbing sooner.
I’m not one to leave reviews but felt this was necessaryFind a better option communication is an issue and they have still not gotten back to meCustomer service was probably the only good quality about them which is why I have them 1 star. After calling for a leaking shower drain under my house, I decided to get them to fix and replace most of my outdated drainage. After the work was done I unfortunately couldnt inspect it since i had to work that day and had my roommate take care of them until I got home. Upon further inspection they didnt replace 2 drain lines (bathtub drain within floorboards to bottom house and bathroom sink drain within wall) and a galvanized water supply line that was showing rust which I was told would be replaced
Wonderful service by Desi. Quick roto-rooter of stopped up toilet and adjustment of little hose that refills tank. All working fine now. Will use Prodigy again!
Jerry came out with another technician. They found the source of the leak within minutes and finished the repair quickly. They were on time, professional, explained everything well, did a great job, and cleaned up after. I would recommend them to anyone looking for any plumbing jobs that need to be handled timely and honestly by a professional.
Thank you to Jordan and Luis! my mother was having a panic attack over what transpired with her her toilet and shower. Jordan who took my call was great, professional, responsive, honest, and I KNEW i was in perfect hands, Jordan was able to send one of his guy out ASAP. Luis ( our tech) was very informative about our issue at home, QUICK FIX which i was super happy about, and a total fair price. Thank you again!
Our technician showed up on time and ready to work. He made quick work of it and showed me each of the issues had been resolved, but also said to call if the issue returned and he would return to take care of it. Overall, a job well done, fast and friendly service.
Armando with prodigy plumbing gave the best service Ive had in a long time, fare pricing, excellent communication, and on time. I for sure will call them again for plumbing. Highly recommend 👌
I had an issue with screws in a pipe and Alexis and Manny took care of it extremely fast, the quality and workmanship is outstanding. They were also both very professional and friendly and answered all my questions, I will definitely be using them for my future plumbing needs, highly recommended.
I had my house repiped (bathroom and kitchen had already been done). Matt Downs headed the project, Leo and Omar worked with him. This should have been a 2 day project, however they worked so efficiently they completed the project in 1 day! They were careful to put shrouds on the floor to keep it clean and cleaned up after the job was completed. Permits were drawn, the job passed inspection. Our water looks clearer, we are happy with the flow, our piped no longer groan or rattle when we turn the water on.. This was a problem free installation! Will always use Prodigy Plumbing for any of our plumbing needs, I highly recommend them.
We - our condo association for which I am a Board member - have had Prodigy out maybe 5-6 times now, for both small single-unit jobs and for replacement of extensive sections of common area waste pipe, as well as hydrojetting our main lines. THEY HAVE BEEN WONDERFUL! They have always arrived on time, explained what they were doing, did good work, cleaned up after themselves, charged a reasonable fee, and were very professional and friendly. Plus, if you call the office, THEY are professional, friendly and helpful, too. Thank you, Prodigy, you are EXCEPTIONAL.
Steven of Prodigy Plumbing was very kind, thoughtful and helpful when helping us with our annual maintenance of our water heater and water pressure. He went above and beyond in helping us increase our shower head pressure for 3 bathrooms as well. All without extra charge I should add. I highly recommend both Steven and Prodigy Plumbing!Revising my review down from 5 stars. The first service was good but when I found out my bathroom sink’s pipe was leaking they were quoting me $700 to fix the issue. I found another plumber that fixed the issue for $100. All that was needed was to swap out the turn faucet that connects the pipe to the sink. An alternative Prodigy suggest was to switch my pipes to copper which was a project quoted in as $5,000+. Absurd.
The two plumbing technicians were on time and knowledgeable of the issues that had occurred. The recommendations proposed were reasonable and they were willing to work with you on whichever was decided. The two technicians provided options as well, which is very convenient. The trip to the plumbing store to pick up parts was fairly quick and the install was quick.The most important aspect that i liked most was that they provided photos before and after with your receipt, which is emailed to you.
I am so sorry that I trusted Prodigy. I fired them at the end of day one. The information given by them was not correct and the order of the work done was backwards.$3800.00 for descaling a 2 inch pipe approximately 35 feet.$1148.59 miscellaneous materials.$4948.59 Total price, job not completed.I am still needing to hire someone to finish. Please be careful whenever a contractor of any type is needed. Do your due diligence and get multiple quotes.
I called 2 hrs before our scheduled appointment to cancel, but my technician Ozzie wasn’t notified and arrived promptly at 1pm as scheduled. He saw the plumber we went with was already working, but he was nice about it and handed me his card for future opportunities. I just wanted to say thanks for being on time and a good sport!
I first used prodigy to clear a main drain line clog, after the first company I called could not clear it. Matt had a great idea and it worked. They went above and beyond what was expected. I knew eventually I would have to replace the main drain line, and so when the time came, I used these guys again. I always recommend them if friends ask if I know a good plumber.
The technician came and was very personable and professional. He called his supervisor who arrived quickly and gave a detailed evaluation. Unfortunately the price was more than I could afford.
Tony G from Prodigy Plumbing showed up early for my appointment time. Seeing that our water main had a leak he was able to arrange to start work immediately. The estimate was very reasonable and the work performed was above and beyond my expectations! Prodigy is worth the call if you have plumbing problems. Ask for Tony G he is a professional and knows his business.
Eliza was professional and efficient in setting up a same day appointment. She called me when the tech was on his way. Edgar the tech explained the problem and gave me his quote which I agreed to. He got done fairly quickly and recommended additional steps for recurrence of the blockage. The whole process was efficient and professional and I appreciated their quick response.
What I like about this company is that they seem honest and do quality work. I’ve had them work in my family’s house and their quotes are always detailed and much more reasonable that other quotes that I’ve received from other businesses who appear to have quoted me solutions that were not necessary and more expensive. Obviously, Prodigy Plumbing is looking for repeat customers, and I think they achieve that goal.
Our kitchen sink has been a problem for a few months. Steven from Prodigy Plumbing arrived on time and cleaned out the large amount of sludge causing the back up and replaced an old rusty pipe. He also let us know what to avoid putting down the drain to help avoid the problem in the future. I would definitely use this company again!
Very professional and knowledgeable. The technician was on time, friendly and gave different senarios for fixing my issue.
Prodigy plumbers are the best ! This is the second time I have used them . Al came out in a quick timely manner bright and early in the morning so I didn’t have to wait all day with no water! Al did an excellent job flushing the main line and Left everything nice and clean afterwards . The prices and decent and I will be using This company anytime we have issues with our plumbing from now on ! Call and ask for Al or Matt you can’t go wrong . Excellent service every time ..
Luis is my go to plumber. I will follow him to whatever company he goes to. Easy to communicate, on time, does great quality work. Learned my lesson to not go with the cheapest plumber.Today Phil was my plumber, he was awesome. fixed it so quickly, didnt upsell me on anything and I am glad he came by. very clean, very efficient, very friendly
Great job on repairing a leaky pipe. 👍👍 will use them again on future jobs!
I called Prodigy for a plumbing line inspection and they did a great job!
They got the work done very quickly!
Very old water heater started leaking at one of my rentals. Called Prodigy Plumbing at 8:00 am. They arrived at 9:00 am and finished installing a new Bradford Water Heater with new steel stand by 12:00 pm. Prodigy did not give the lowest estimate, but if you want a plumber to start in 1 hour and finish by lunch time, this is the company to call. The two man crew were professional, knowledgeable and experienced. I supervised the work from start to finish and was happy with their service. They also had a $75 for $100 deal from Yelp!
Jerry was prompt and efficient in replacing my brothers garbage disposal. He quickly inspected both under the sink and in the crawl space, provided pictures, assessed the problem and came up with a repair plan, providing a fair and reasonable quote for the work. The veteran discount was very much appreciated. I highly recommend Jerry and Prodigy Plumbing & HVAC.
AWESOME! highly recommend Steven & Joseph they did a great job
As a new customer of Prodigy, we were so pleasantly surprised to find that they did not charge for a service call. Jerry clearly explained the work that needed doing, and we called to set up another service call. Unfortunately there must have been some internal mix up. But Prodigy immediately made it right, and Steven completed the work with consideration for our inconvenience. This is the first time in decades we dont dread the next time we need a plumber! Thank you Prodigy, and well be recommending you whenever asked!
Prodigy Plumbing did an awesome job, very quick response. The technicians name was Robert he explained diffent options and solutions the company could provide for our problem, he was here for close to 40 minutes and done. If I have an issue in the future they will be the first plumber that I call.
Steven was a great person and very helpful
Tony is very thoughrough and polite. Gets the job done and lets you know any and all options as to a quick fix or permanent solution. We have used Prodigy before and the experience was the same.Thank you for doing your job so well and timely. You understand the urgency of plumbing problems.
Luis did a awesome job. Very professional and courteous. He knows his job and very honest to the problem we had. Would totally recommend Prodigy Plumbing to anyone needs plumbing services. Thank you Luis. 😀 A++
Prodigy Plumbing was quick to respond and diagnosed the problem quickly. They walked me through the issue and explained everything. They plumber was professional and kept the work area clean. A great value and I will use again.
Jerry showed up promptly at the time he said he would. His uniform was clean and he walk in with shoe covers without being ask. He completed the work quickly and had the parts in his truck. Cleaned up the work area and was generous with his time and explanation of the work to be done. Made suggestions for future and is very knowledgeable. This is the third time he and his company have visited my residence.
Luis did an awesome job fixing our kitchen sink leak. Was very knowledgeable, fast and precise with his work. Would definitely use and recommend Prodigy Plumbing!
Jerry Navarro is one of the most honest technicians I have ever met. He has saved me an exorbitant amount of money twice. Thank you Jerry!
Bob from Prodigy Plumbing was prompt, courteous, and resolved my minor plumbing concern super quick. They worked with my schedule and meet me right at the beginning of the appointment window. Huge help.
You may call this company if you want to pay $1000.00 dollars to change the garbage disposal in your kitchen.1/2 HP garbage disposal cost $120.00 dollars at Home Depot. Rest of themIs labor. Good luck
We have been using Prodigy Plumbing since we bought our house five years ago. Recently we had to replace our water heater. Jerry and Steven were right on time, very friendly, answering all our first time water heating questions and very professional. We highly would recommend Prodigy Plumbing!
Prodigy quoted me over $7000 to replace a faucet cartridge and tankless water heater. The invoice lacked details on which parts were included , the make of the device , labor. When I asked for individual costs I was shocked at their labor price and cancelled the contract. I am still waiting for my $700 deposit back despite calling to have the charge reversed. The technicians were very professional but I would advise shopping around if it is not an emergency
Prodigy was at my place during the designated window, and was able to quickly assess the work and generate a quote. I’m looking forward to getting the work done with them.
When you need it done right call Mark and his team at Prodigy. After moving into our new house our tankless water heater was shutting down every few days, the first plumbing company from our home warranty company came out and looked at it couldnt decipher the problem. Marks team (Matt) came out and figured out that the original installation was done improperly, they made the corrections and no problem since. Honest good work still exists!
Prodigy plumbing is very professional and went out of their way to make sure the job was done right .Jose,Erik,Ken,Alexis and Donny on the prodigy plumbing team provided outstanding service Thanks again!
Prodigy plumbing came out within a few hours and helped us with our plumbing problem to our satisfaction. Luis was very professional and thorough. I would definitely call them again for any future plumbing needs.
On a late, rainy night, Al from Prodigy Plumbing cleared our pipes and got our bathroom functioning again. He was prompt, professional, and highly skilled. The price was right too! I have already referred him to my friends.
Very pleased with your representative they were both very professional and polite explained everything easily to understand looking forward to working with them thank you
Steven was very friendly and provided very good customer service
Technician Chris Latham came over to my house and give me a quote of $8000 to install a Navien 240A tankless water heater, and remove my 40 gallon existing water heater shed as well. He said he will provide me the invoice document for the quote of $8000 and the specs for the Navien 240A. However, he never sent them to me. I called him and talked to him about it and he keeps saying he will send it to me, but he still does not. He is not good on his word. I cant trust him on what he says. I have to speak to his supervisor or the owner to get this resolve. I never had issues like this before with Prodigy.
This company is amazing and their employees are all very respectful and sweet. The plumber that came out to help us was very polite and had a smile on his face the whole time. He took his time to explain to us the process and was very clean with his work. I found my new plumbing company!!!
My pilot light was going out an it is old so my service call was consultation an the plumber was here on time, very knowledgeable an gave me actually 3 options to move forward. It gave me peace of mind to know I had options.I am having a water heater installed by them, actually it was a pleasure to do business with them.
Weve gone through some strange plumbing companies over the years...I guess that it comes with the territory when you live in Long Beachs Rancho neighborhood. We called Prodigy after being disappointed by Family Plumbers a second time and they were awesome! Caesar was punctual, professional and fixed our sewer issue promptly. Prodigy is definitely the best!
They were amazing. They arrived on time, fixed the clogged sink and serviced the tankless water. Cole is incredible. He’s very knowledgeable, responsive, and excellent with diagnostics, He identified what has to happen with our pipes under the sink and identified a problem with our air conditioner that we weren’t aware of.
Alain was efficient and did a great job fixing our unit. He has a helpful attitude combined with high energy! Thank you.
Excellent and profecianal service, I truly recommend prodigy for your service.
We have had work done multiple times at our apartment and every time has been great. Starting with the beginning communication to the first site visit to solving the problem, they’re very professional. We would definitely recommend their services to anyone in need.
We had an intermittent leak problem that other plumbers could not figure out. I was referred to them by another plumber because they are insured to work on condos. Tony reassured me he could find the leak... 10 min later he figures it out and fixed the leak. It was a simple repair but it took a little troubleshooting to figure out. Prodigy plumbing couldnt be a better fitting name. Thanks Tony!!
Arrived within the time frame provided when I placed the request call. Very kind and helpful. Quickly fixed the problem. Highly recommend.
David was punctual, friendly, professional, and knowledgeable. He came between the promised time frame, was cleanly dressed, and courteous.He nicely explained everything he was going to do before he started, the reason, what he was replacing and answered any questions or concerns I had.
It all started with a clogged toilet. I tried all the normal home remedies for unclogging the drain without chemicals. I finally decided to contact a professional. I called Prodigy Plumbing after reading their reviews on Yelp.. Ozzy arrived on time and attempted to clean out the drain using a snake from the roof vent. After several tries he was not able to get the snake through. Ozzy grabbed his camera and ran it down the vent. Fast forward... it was determined that the the blockage was past the foundation and more than likely tree roots..Since I didn’t have a clean out drain in my planter it was very difficult if not almost impossible for Ozzy and the crew to fix this. Ozzy exposed the drain line and had to cut it to find the blockage and install the clean out. He pulled out large clumps of hair and roots. We decided to install a clean out and run the hydrajet to clean out. Ozzy, Fernando and Jose worked hard to clean out all roots. These guys are awesome!!I asked Ozzy about trenchless main drain line repair. Ozzy explained everything and did not pressure me to make the decision. We made the decision to go with the trenchless liner.The crew will be coming back in the morning to finish the liner. Looking forward to not worrying about blockages fro tree roots anymore.
Had a water leak in garage from 2nd story bathroom and Tony from Prodigy was the technician. He did a wonderful job fixing the leak and replacing the pipes. I would definitely recommend as they are very professional.
Ive worked with Prodigy Plumbing at my business as well as my home. They are great to work with. Once I call Prodigy Plumbing, I know my problems will be solved. Peace of mind is priceless.
I was looking around for a good plumber near me. I called and they sent Luis over. He solved my problem and was very knowledgeable and helped me out. Glad I called this plumbing company. Will be using them again in the future and will be recommending Luis.