Closets by Design - Whittier

3850 Capitol Ave, City of Industry, CA 90601, United States
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Closets by Design - Whittier
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Ke
Review №1

I spent over 10k with this company. I did not notice for some time that one of the rods to hang the clothes on was not cut to the correct length since I was not using it. Once I was aware and it was full of clothes it constantly was falling down. I called to them know and they said that it was out of warranty but they could fix it and tried to charge me $250 but offered to give me a discount at $125. You would think after spending so much money with them they would just take care of it their it instead of jeopardizing a future sale. Also their site saying their is a lifetime warranty there would not be an issue. This is directly off their site.Does Closets by Design have a warranty?We offer a manufacturers warranty* on all our custom storage systems for as long as you own your home. This warranty covers any defects in materials or workmanship, providing you with peace of mind and assurance in the durability and functionality of your Closets by Design solution.I would say this falls under workmanship. I even spoke to another location and they were shocked they were trying to charge me and said if you were our customer we would have fixed it for free as they considered this to be under the warranty. I ended up buying the piece myself and having it cut to the correct size for $20. If I had bought 10 rods the price would have been $5 per rod to give you an idea of probably how much this easy fixed would have cost them.

Ma
Review №2

My designer, Kristen, was incredible! She took the time to truly understand my vision, reviewed all the options with me, offered great suggestions, and made sure I was completely satisfied with the final design. Her attention to detail and dedication to my project were unmatched. Highly recommend!

Ja
Review №3

Michelle did an amazing job designing our closets! She really nailed the look we wanted and made sure we had plenty of space for everything. Her ideas were super practical and she paid close attention to what we needed. The installation was quick, and everything turned out so nice. We love how it turned out and would definitely recommend her to anyone looking to revamp their storage!

Kr
Review №4

I wanted to build cabinets in my living room/dining area for glassware and hiding kids toys cluttering up the living room. Celina was my designer on my project and she was absolutely delightful. She designed exactly what I was looking for and was available through text after our meeting to answer any questions that came up. Armando was our builder and was great as well. He was very thorough and professional. The job was completed in one day and I am so happy with the outcome. Thank you Celina and Armando!

St
Review №5

Tracy Worthington definitely delivered on a fantastic design. Her attention to detail as well as great customer service is what Im most impressed with. She always answers my questions and adapts the design to my needs. I would highly recommend working with her.

Le
Review №6

I had a fantastic experience working with Salma! She was incredibly helpful, patient, and knowledgeable throughout the process of selecting furniture and choosing the perfect color shades. She took the time to explain the options and gave thoughtful recommendations that matched my style and space perfectly. Her attention to detail and professionalism made the entire experience stress-free and enjoyable. I highly recommend her to anyone in need of expert advice and great service!

Br
Review №7

Michelle was wonderful, extremely helpful and explained everything thoroughly. She walked us through the process and was able to help us make decisions we were on the fence about. Her efficiency, passion and practicality made this two closet project seem so simple. She came in and fixed every error that was made previously and even made improvements. She saw our vision and made it happen! Thank you Michelle for making our first home project a happy one! Bless you!!! - Jess, Britt and Beckham

Bi
Review №8

Teana was so great! She arrived right on time took measurements quickly and worked up a great plan for us for a Murphy bed and a desk and some additional storage we needed. She even called in to see if there were additional discounts for us. We are so excited to work with her.

Lu
Review №9

We haven’t had the closet installed yet, but the experience so far with our designer Michelle has been excellent.She was professional, attentive, and knowledgeable, took the time to understand our needs and preferences, and was very accommodating, working with us on creative solutions. The design process was smooth, and she provided clear communication every step of the way.

Jo
Review №10

Michelle Barty has been such a pleasure to work with. She made the process so easy! My project consisted of redesigning 3 closets for my kids rooms. Michelle assessed what we needed, and provided several options for us to choose from.I would definitely refer Michelle and Closets by Design to my friends and family.Thanks Michelle!

Vi
Review №11

This is a review for Jenny Ellis who was an amazing design consultant for the closets in our house. We spent months waiting for our construction crew to get to our closet on top of other renovations they were doing and felt that they were not prioritizing us so we were reached out to Closets by Design. They were immediate in responding and came out the next day to evaluate our house and we finalized the designs the same day. Jenny was incredible and walked with us for every closet design and showed us samples and really made us feel like we were heard. We highly recommend this company and specifically Jenny if you’re looking to get your closets done!

He
Review №12

Isabelle R. did an amazing job helping us design our master closet. We are very grateful for her kindness and patience with us, her product knowledge, design skills, and her attention to detail which ensured the perfect design for us!

Re
Review №13

Miriam was our designer. She listened to all of our needs and was able to design a new reach in closet for us that not only fits our needs, but also gives us more space! She didn’t try to upsell us in a bunch of unneeded things and offered her design opinion when we had questions. Great experience!

Ro
Review №14

Jenny designed a clean and functional closet for us. Compared to other quotes we received it was a very fair price and they held it for us even though we wanted to wait a few months for the installation. Installation was quick and the finished closet looks great!

He
Review №15

Awesome customer service, extremely professional and accommodating! Teena was very knowledgeable and helpful providing selective options. The whole transaction to design and buy garage storage was less than 75 minutes! I can’t wait to get it installed and organize my garage! Highly recommend you give them a call!

Ro
Review №16

Shayla Marsh is a wonderful. superb, knowledgeable representative and a genuine asset for your company, CLOSETS BY DESIGN. Your company presents a quality product that is fair and priced well. She listened to us and created a design that is exactly what we want. We are glad to do business with you.

Je
Review №17

I had Closetby Design come out for a quote. Celeste Manzo come out and guide us through the process. She was very attentive and patient. The company product is good and of good quality.

Ge
Review №18

Wonderful experience! Choose Miriam as your consultant she was amazing! Her design expertise was perfect and in one day I was able to see design and get a install date and she even pushed her management for better pricing when I made upgrades it was a perfect experience and I’ll be back for more cabinets in our remodel!

Ma
Review №19

Reina did an awesomely superior evaluation and design of our very odd, unusual furnace closet redesign situation. Friendly, upbeat and personable. Great sale right now too. They do wall beds and garage or office redesigns too, all in house.

De
Review №20

My design consultant was Katherine. She designed mine and my husband’s closet. She was professional, efficient and sweet natured. The best part was that she was very thorough and thoughtful to exactly what I wanted. I can’t wait to get the closet installed!

Ka
Review №21

Love Closets by Design! Just had my 3rd large master bedroom closet and garage cabinets installed yesterday, and Jaime and Steve were GREAT! Friendly and professional and they did an amazing job! Highly recommend!!!

Ka
Review №22

Roseanna was amazing. She explained everything and provided guidance in designing my closet. I told her what I needed and she put things together. She gave approximately 77” of extra closet space. I’m so excited about the installation.

Ro
Review №23

We were very happy with Closets by Design...starting with Leanna our designer, who was on time, and very professional. We explained to Leanna what we needed, measurements were taken , date was set for installation. Installers arrived on time, they did a fantastic job and very professional.We highly recommend Closets by Design.

Je
Review №24

We had Miriam C as our designer. she was great and patient with all of questions and concerns. She was very knowledgeable. Her expertise and design helped us move forward with our project through closets by design.

Ci
Review №25

Miriam was great to work with! We were in the middle of moving and there were people all over the house, but it didn’t phase her. She went straight to work being extremely professional and respectful to others. She brought a sample box, which is super helpful to see the different options. Miriam asked a lot of questions and had smart suggestions to maximize the space in our closets. We were able to get a design that day. Highly recommend Miriam if you are able to request a designer.

Da
Review №26

Salma basically looked at our room and closets and knew exactly what we needed. She was thorough and so so lovely! We love the design and can’t wait to make it a reality.

An
Review №27

I had a great experience with designer Katesanee Paisalniyomsri. My area is still under construction and she took the time to design something that would work for my bedroom and laundry room. She also brought materials that are made from 100% recycled materials. They have great discounts for the holidays also!

Ci
Review №28

Love, love, love our new garage storage design. We not only have a beautiful garage, it transforms into a great party space for our busy family! We highly recommend this company and plan to have them back to enhance our closet spaces.

re
Review №29

Katherine Valdivieso was so kind and helpful. She put me at ease immediately and listened to my concerns. She had some great ideas for the creative storage solutions I needed. Would highly recommend.

Ve
Review №30

Katherine Valdivieso was amazing! She was friendly, knowledgeable, and provided all the information I needed. Her professionalism and positive attitude made the experience smooth and enjoyable. Highly recommend!

se
Review №31

Last Friday, I had the designer Lena Abcarian came to my house for customized design of my closet. She is super nice, patience, and professional. I love her design a lot, highly recommend her!

ma
Review №32

Jenny Ellis was amazing! She arrived on time and worked with us to make our dream closer come to life. I highly recommend working with her and trusting her through the design the process!

St
Review №33

Scheduling was easy. I received friendly call reminders for my consult. My consultant Kelsey was professional, on time, and great at what she does. She was able to design my simple vision and maximize the use of space while keeping my budget in mind.

Ti
Review №34

Michelle was friendly, knowledgeable, and gave me several options to meet my budget. She helped me get the best price and met my organizational goals. I’m very excited for my installation!

Ca
Review №35

My designer was Miriam, she was great and made the process super easy and simple. She was very understanding of my budget, and helped design around that. Overall a great experience and I can’t recommend her enough!

La
Review №36

We have not yet installed the closets but our rep Katesanee was amazing. Very prompt, friendly, diligent and very good pricing. Based on my experience so far I would highly recommend!

Sn
Review №37

Tina was awesome to work with and made the whole process to get my closets organized easy! She helped solve all my concerns on what I needed to get organized for my closets. Very knowledgeable!

Es
Review №38

Great company with great people. I highly recommend Debra Golsalves. Shes is a rare kind of classy. Jose Arceniega is also extremely knowledgable. You can definitely trust them to improve your home and get you the very best price.

ch
Review №39

Michelle was such a pleasure to work with! She was helpful and informative, and even fun to chat with:) thank you for taking the time to make us so happy with the design! We so appreciate it!

Da
Review №40

Laura is a rock star! 19 years on the job .. gave me everything I needed .. nothing more, no hard sales, just good honest work. I interviewed 5 companies and chose Laura in 10 minutes.

Ma
Review №41

Jenny Ellis was amazing! She listened to my needs and budget and really helped me get the most of of my space and dollars. 10/10 and I 100% recommend!

Ma
Review №42

Faring is an amazing closet designer for Closet by DesignShe is punctual and very patientGave us a wonderful design and excellent price. Nice to work with

Mi
Review №43

I had the pleasure of working with Michelle Barty. She was professional and made the whole experience and process easy to understand. I would highly recommend Michelle to anybody in the market for closets.

Ro
Review №44

Miriam was extremely knowledgeable in explaining the different layouts of our closet design, I could tell she knew her craft. She worked with our needs and wants while keeping our budget in mind. We’re so excited to see the final build!

Ca
Review №45

Had one of the best experiences with Miriam Cabrera...I had multiple companies come out and give me different quotes..although the prices where around the same she and Jose her manager closed the deal by giving me a great price on our soon to be closet..she was very knowledgeable in what I wanted. Miriam took the time to work with my wife and I in giving us full stifaction in the design that fits our home. I would highly recommend her.Her professionalism shows from the minute she introduced herself. And had the patience to deal with me in a 4 hour Session lol... Thank you Miriam can wait to see the outcome of our closet.Carlos and Lola Rocha

My
Review №46

Katherine is a true professional in her craft and professionalism. She was efficient and quick with the pricing models.

Br
Review №47

The design was fast! And when we reviewed, I made the changes I wanted to meet my needs, and these were incorporated right away. Looking forward to getting them installed.

Ta
Review №48

Miriam was extremely helpful and patient with the design of 2 master closets. She will try her best to give you the best design and a reasonable price point.

Me
Review №49

Miriam was very professional and really considered our needs for the design for our walk in closet. She made it a fun process. I highly recommend her!

DC
Review №50

Jenny Ellis was amazing. Knowledgeable and personal, I felt incredibly comfortable in looking for solutions to my crazy closet space. Highly recommend!

Ma
Review №51

Farang Heshmat who works for closets by design , she is very professional, great design and great deal in Black Friday. We set down for one hour and made the deal. I recommend her .

Ch
Review №52

⭐️⭐️⭐️⭐️⭐️ 5 stars for My designer Lena Orak was thoughtful, thorough, and very detail oriented.⭐️⭐️ 2 stars for the Closets By Design Business ModelI couldn’t move forward with the wall Ed project because it was at least $6,000 more than I expected for a queen wallbed and a tiny side cabinet (86” wide in total)Your business model goes against what so many sales experts recommend (as a biz owner myself).To generate qualified leads, you should at least have “our pricing starts at” on your websites and social media ads since you don’t share pricing give all the customization available.I was clearly not a MQL- marketing qualified lead. Because had I known your base pricing for a queen wall bed was $13,000, I would have never scheduled this appointment or wasted this poor designer’s time for a home consultation.I feel Terrible.Hopefully this review helps my designer since she didn’t get the saleHopefully it helps the business rethink a sales strategy for this segment of the marketAnd hopefully it helps a future customer save an appointment.

La
Review №53

Our designer (Adrianna) was very personable; knowledgeable, listened to ideas and our budget concerns. She was extremely helpful and efficient in constructing an organized design for our Jack and Jill bedrooms and bookshelves to enhance the bonus room living area within budget. Our installer, Jose was simply fantastic! Extremely professional, kind and communicated extremely well as to concerns, next steps to each project and we were amazed on his efficiency to get the projects done quickly and in one day. No mishaps! He was awesome!!!

Ir
Review №54

Katherine was very helpful and kind when assisting my friend and I with our closet estimate. She was patient and answered all our questions with detail. I will be using her services moving forward.

Pa
Review №55

Tracy Worthington was amazing. Knowledgeable, great designer, and did a great design for our closet. Highly recommend her and Closets By Design

Mi
Review №56

Jenny Ellis is very knowledgeable and helpful. she made the experience pleasant. I would definitely use her services again.

Mi
Review №57

A 5-star plus experience.I bid this out to multiple vendors who build and install garage cabinets. I selected Closets by Design because they were best during the sales process and highly competitive with their pricing. During installation, they sent 3 people and my garage installation was completed in about 4 hours. If I did this myself, I would have spent a full weekend. Ive done this myself in previous homes, and hands down, this experience was my best.Now, there were a few minor defects with the doors and handles, but the installers returned the following week and replaced everything. No questions asked..if I wasnt happy, they resolved my problem..no debates.The sales agent/designer worked very closely with me to achieve my design vision, and even made multiple trips to my house. From a pricing point of view, my designer, Alicia, worked with her management team to price my project below my budget target. Alicia was amazingly responsive as compared her competitors, and quite frankly, it was her diligence and responsiveness that closed this deal.In addition, one of my big hurdles to this project was the removal of the basic garage shelving that comes with every house in my neighborhood (see picture). Alicia recommended a reputable handyman who quoted removal via FaceTime.....again, priced below my budget.All the stars aligned, and I couldnt be happier. Wish all my home improvement projects were this easy!Attached are before and after photographs showing the original storage system and my new cabinets. Looks great and fully functional.

Di
Review №58

Jackie Walker, designer for Closets By Design, was extremely professional, timely and meticulous in her design work. She assessed my needs and quickly and competently drafted a beautiful layout. While we did not end up using Closets By Design, I wanted to give Jackie a good review. She is a delightful young lady and a credit to the company.

Pa
Review №59

Excellent experience with our designer Jenny. Her drawings tells you how organized and details she is. She explains everything to us and is so patient about us changing minds twice. She is also very funny and makes us relaxed and trustworthy with her. Highly recommend. We are still on the waiting list to install the closet. Will post photos later.

Ki
Review №60

Miriam was my designer. She was amazing!Very professional & I’m excited, she designed my closet perfectly 🤍

As
Review №61

Excellent service from Miriam today. She listened very patiently to our needs, built out very efficient designs and helped us get additional discounts through her manager. Highly recommend her!!

Vi
Review №62

Miriam was amazing, worked with me and got me a great deal within my budget. If I ever need another closet, she is my go to person! 5 stars for sure! Thanks Miriam!

Jo
Review №63

Teana Scott and everyone at Closet by Design was amazing! Great price and easy process. I highly recommend this contractor!

Vi
Review №64

Jenny Ellis was great to with. She was very knowledgeable and had great suggestions for designing our closet space. Thrilled to work with her!

Pa
Review №65

Kathrine was very nice and knowledgeable. She explained my project in good detail. Please use her for next organizational project.

Lu
Review №66

Katherine was very knowledgeable and provided functional suggestions for our design.She was professional and very kind. I highly recommend her for any project.

Je
Review №67

Wonderful designer. She is very friendly and great ideas. Enjoyed the consult.

Co
Review №68

Miriam, our designer, did a fantastic job walking us through the design and optimizing the space. Would highly recommend her

Ho
Review №69

Jenny Elis designed the whole project and we loved it. No modifications. Highly recommend. You will be in good hands. She is cute too. :)

Mi
Review №70

My salesperson, Miriam came to my house and designed a very nice and functional closet system. Her knowledge and expertise was outstanding, customer service was excellent.

Se
Review №71

Miriam was the designer who worked with us to redesign our older master bedroom closet. She was patient and a great collaborator to work with through the design options.We recommend Miriam with Closets By Design.

Te
Review №72

We love our new cabinets!Amy C. came to our home to help with the design. she made us feel so comfortable. No pressure at all. Amy took the time to make sure we got the new garage we wanted. Thank you again Amy.Víctor A. was our installer and he reviewed carefully with me where everything should go and made sure that it was what we wanted.We’re very satisfied customers.Thank you

Dr
Review №73

Miriam C was my designer for a new closet. She was very responsive and worked hard with me and my many requests and changes until I got exactly what I wanted and at a great price.

Co
Review №74

Miriam was punctual to our appointment. She was professional and personable as she helped us design and maximize the closet space.

Ve
Review №75

Our entire experience was great. The designer, Frank, asked what we wanted, took measurements, and created a plan for our needs. He offered a variety of options for finishes and gave us the costs of each option. The price was great so we booked right away. The installers were professional and fast. Mauro was thorough and explained everything. They cleaned up and showed us the final results. We are very impressed.

Jo
Review №76

Both the Designer (Jenney Ellis) and the Installer (Victor Alvarez) did a fantastic and highly professional job. The outcome was fantastic. Happy wife....happy life!

Tu
Review №77

Excellent service! Edgar Gomez was the associate installing our closet. Edgard explained everything in details before working on our closets. The closets were put together beautifully and very good quality

Tr
Review №78

Jackie the designer did an outstanding job, thoroughly explaining the options and guiding me through the process. She came up with an attractive, cost effective design that makes excellent use of the space.

Ma
Review №79

I had such a positive experience with Jenny Ellis! She was timely, kind, and extremely knowledgeable. She really understands how to understand what her customers want - she turned our needs/desires into the perfect design! I highly recommend working with Jenny!

Bi
Review №80

Leanne, our consultant first designed our master bedroom walk-in closet, and we loved everything she did. We had her come back several months later to do the rest of the bedrooms in our home. We recently contacted her to do phase 1 of the garage we cant wait for it to be installed in January 2024. Leanne is awesome!! she listens very well and asks the necessary questions to make sure her design fits our needs. She has an amazing work ethic and her manual drafting skills are quite impressive!! She is prompt and communicates well with us.

Do
Review №81

She is very detailed with her work and friendly. She spent a lot of hours curating my space. Highly recommended.

L
Review №82

Absolutely the worst customer experience ever. Reschedule my installation appointment TWICE without even so much as a call back. Took off work both days and all I get is sorry from Mike the supervisor. Will never use again or recommend. Horrible. If anyone from the franchise company is reading the comments, please contact me. Thank you. FYI, I DID A DISPUTE WITH MY CREDIT CARD COMPANY. ALWAYS ALWAYS PAY WITH A CREDIT CARD.

Je
Review №83

I had 4 closets done and they are beautiful. I would definitely recommend Farang for designer and installers were very professional. I would recommend Closets by design with Farang for designer, so HAPPY!!!

Yo
Review №84

My Designer Clarissa was very professional and knowledgeable of her trade, I look forward to my closet installation.which will be under 2 weeks.

Ad
Review №85

Victor Melgar was amazing! he was very detailed on his design and listened to exactly what I wanted and did a great job at keeping me under budget! Thank you Victor!

Li
Review №86

Unreliable in terms of arriving for installation but my installer Edgar Gomez was excellent. Btw he was not the one who never showed up. Edgar redeemed my impression of the company

al
Review №87

Donaldo installed my closet system within 2.5 hours! He was amazing explaining the design layout once more before installation, gave me all the necessary insights regarding post install care such as touch up paint, and was just kind all the way around.On the other hand, throughout the entire process of even getting my consultation with a designer they told me I would only need touch up paint for certain areas after the project was completed. That is not true. After consulting with my handyman, I will need patchwork AND a paint job which is something that was never communicated throughout the entire design process. Removing old material first and offering me the option to hire someone to do patchwork first and paint should have been done and offered to me before the formal installation for a more seamless experience. I think they withheld this information given that they push having your closet installed same day but now this is going to be a multi-day project for me.I hadnt even moved into my home yet so it would have been no issue whatsoever to hire someone to remove the old material and do the patchwork beforehand had I known this was what was necessary instead of them saying I only needed a small paint touch up job.

Jo
Review №88

After getting estimates from several closet designers we selected Jenny Ellis at Closets by Design to help us with our bedroom closet design. Jenny was a pleasure to work with….always professional, friendly, and very knowledgeable ….offering ideas and suggestions …but never pushy. When it came to giving us an estimate she worked hard to stay within our budget, never compromising on quality to get a price we were happy with!We also want to give a shout out to our installer, Edger Gomez who took his time to make sure every inch of our closet was perfectly installed. He was great!We highly recommend Jenny Ellis at Closets by Design ….she’s the BEST!

Je
Review №89

Michelle Barty was terrific to work with and a real problem solver. We have a pretty big install coming from CBD and she took the guess work out of it and really made us feel comfortable about moving forward. We are very excited. Thanks to Michelle! 5 Stars ⭐️🌟⭐️🌟⭐️❗️

Sa
Review №90

We LOVED working with Farang at Closets by Design. She is super friendly, attentive and knowledgeable. She took the time to listen to our needs and came up with a great design that was beautiful, efficient and met our budget. We can’t recommend her more!! I wish I could give them more than 5 stars!

Ch
Review №91

I met with Katherine Valdivieso for our consultation and she was so kind, professional and personable. It’s been nothing but a positive experience thus far!

Si
Review №92

One of the best service I have experienced. Mainly we got Jenny as our designer and she is absolutely awesome. She works for the customer and helped me in every aspect. I would rate her 100* if possible. Her designs are quick and convenient for our needs. I would highly recommend.

K
Review №93

Weve had the pleasure of working with Jeany twice now and we could not recommend her enough! So thoughtful and professional - Ping

br
Review №94

Kelsey was so amazing to work with! She made sure we got what we wanted without sacrificing our financials. Highly recommended!

Ch
Review №95

Closet by Design’s new “empty” closets are tearing wall and are falling off wall within only weeks of installation. Photos are worth 1000 words. Customer service is dodging calls so we’re unable to get Closet by Design closets and wall repaired. Literally, closets are falling off wall. We even voiced our concerns at time of install and they said everything was installed correctly. After spending large sums of money with Closets by Design, our closets should not be literally falling off the wall.

My
Review №96

Tracy Worthington is a gem. Very personable and professional in all aspects of her job.She takes the time to clarify what your needs are for your closet spaces then describes in detail what will be your best options.Tracy works to get you a reasonable quote and is willing to adjust as needed.Highly recommend both Tracy and Closets by Design.

Ni
Review №97

It would be great if they screened customers before scheduling appointments so our time is not wasted. They only have mirror door options available and I just demoed my mirror for another option. If they just asked the question “what are you looking to achieve during this consultation?” It would’ve saved my and their designers time.

ma
Review №98

Miriam was our designer she was very informative she designed my closet exactly how I wanted it and I was happy with the price

Va
Review №99

Great experience! Wonderful design ideas and suggestions! Victor took my fuzzy vision to a tangible and achievable project!

Ro
Review №100

It was a pleasure to work with Tracy to plan how to set up our walk-in closet. We spent several hours together working through the rough plan we had made prior to her arrival and refined it to fit our needs and our budget. Her experience in the industry made a significant contribution to end up with a plan we are very excited about.We were very pleased with the install date that we expected would take much longer than the 3 weeks that it will be.

Ch
Review №101

Ashley was kind. She was punctual and professional. She explained the process, took measurements, and drew & explained my design. We went over my options and finalized my plan. I am pleased so far.

Me
Review №102

Great Experience! Simona was wonderful and walked us through the design process. She had great recommendations and was realistic for our budget. Edgar, our installer was FANTASTIC! Pricing was fair and we couldn’t be more pleased with the outcome. Highly recommend!

Ch
Review №103

Extremely professional and knowledgeable. Her design skills were exactly what we needed! Can’t wait for the installation

ka
Review №104

What a great experience! The installation was above and beyond. Israel walked in with the friendliest and best attitude ready to tackle the job and answer any and all questions. He did a fantastic job with the installation. He made sure we were completely satisfied along the way, and cleaned everything up, and was just and incredibly professional and delightful installer. I would highly recommend you request Israel Sierra to install you new closet systems!

mo
Review №105

Katherine explained everything in a detailed mannerVery professional and knowledgeable yet friendly.Was pleasure meeting with her

Ri
Review №106

I have used Closet By Design twice now I went back after the first experience, which was really great experience and had additional installation of cabinets. I would have to rank my sales person Angie ,as one of the absolute best representatives of a company I’ve had the pleasure of dealing with… in any business… or industry !! in my experience with Angie , she places more value on meeting your expectations, than just making money for the company or herself. To me if you’re seeking to have Cabinets or closet organizers installed, using Angie is a no-brainer..

Mi
Review №107

I had a great consultation with Marielis! I appreciate her knowledge, understanding of what I wanted, and attention to detail to ensure that I would be happy.

av
Review №108

She’s very helpful, detailed and on time. Worked very hard to get the best price for us.

St
Review №109

Yesterday I had a custom office space installed by Closets by Design, and I couldnt be happier with the results! Lena created a perfect design and Victor, our installer, did an absolutely remarkable job. Victor’s attention to detail was exceptional—he made sure everything was perfectly level and precisely aligned. He was super professional and honestly far exceeded my expectations. My new office/guestroom space is super functional AND also beautiful. Better than I imagined ! I highly recommend Closets by Design, and a special thanks to Victor for making this experience outstanding!

Sh
Review №110

This review is based on the initial consultation. I will comment again once the installation has been completed. I giving the 5 stars for the appointment set up and the designer Dawn. I was very impressed with Dawn, I found her to be very knowledgeable about the products, her presentation was very personable and comfortable, and I could clearly see her passion to resolve my current pains and fulfill my wishes for my miniature 1980s walk-in closet. She thoroughly explained various options and was very open to any suggestions I had. I was highly pleased with the final drawing of the layout for the closet and I am confident it will achieve my expectations for organization, esthetically pleasing, and modern. I am very pleased and did not hesitate to schedule the installation, which is sooner than I expected. I will admit I was initially hesitant to select CBD because of the low rating, but I went with my gut, glad I did, I got lucky having Dawn as my designer.

Li
Review №111

Teana Scott, Designer, is an excellent person, who is highly skilled and knowledgeable about advising me for the cabinets that I needed. They ALL are BETTER than I had anticipated! It was a pleasure to work with Teana, three times, and I will definitely request for her service for any future projects.

Jo
Review №112

Farang came over to my house for a full design consultation on 3 closets. She did a fantastic job and was very methodical and thorough in her work. She also was patient in explaining everything and gave us a great price. Overall a great experience with Farang!

Ru
Review №113

Farang was fantastic as a design consultant. Very patient and listened to my questions.

Te
Review №114

Katherine was amazing and on time. Very knowledgeable about closets and organizing!

Hy
Review №115

Salma is very professional and friendly. Easy communication and always on time. Highly recommend!!!

An
Review №116

I had a trouble free experience with closets by design Whittier. Our installer Jaime from San Diego was able to shoot an unforeseen hiccup. He was fast and thorough. I highly recommend Jaime from San Diego!!!

Pa
Review №117

Marieles Flores was pleasant, efficient and, above all, custom designed a beautiful closet rendering. Absolutely recommend Marieles and Closets by Design!

RJ
Review №118

Jose Garcia and Israel Sierra we so king and professional. They came and in a whirlwind of work, I had my beautiful closets installed. They were clean and neat and quiet. It was a pleasure to work with them.I thought about getting them from another vendor. I am glad I didnt. The price was right and the workmanship is excellent.

ri
Review №119

I had the pleasure of working with Michelle, the design consultant from Closet by Design, and I am beyond impressed with the experience! As a first-time homebuyer, I was feeling overwhelmed with the renovation of my newly purchased fixer-upper. Michelle was a breath of fresh air—warm, considerate, and truly understanding of my needs and budget.From our very first meeting, she took the time to listen to my vision and offered practical yet creative solutions to optimize my closet space. Her attention to detail was exceptional, and she provided thoughtful recommendations that I hadnt even considered. Despite working within a limited budget, she was able to design a closet that was both functional and aesthetically pleasing.Throughout the process, Michelle was easy to communicate with, professional, and committed to making sure everything was done on time and to the highest standard. Of all the closet companies I consulted with, Closet by Design was the only one that made the entire process seamless and enjoyable.If youre looking for a knowledgeable, talented, and personable design consultant, I highly recommend Michelle at Closet by Design. She truly knows how to transform a space into something both beautiful and organized, no matter your budget!

Kr
Review №120

I had the pleasure to work with Katherine Valdivieso. She was truly a breath of fresh air to work with. This project of making my unfunctional closet organized/functional felt so overwhelming and stressful but she came in and made me feel so at ease. This woman knows what she’s doing. She’s efficient, so kind, works with your preferred budget and needs and knows exactly what you need just by looking at your space and items. I highly recommend! Thank you Katherine!

Ko
Review №121

Love working with Teana. Very knowledgeable and professional.

Ci
Review №122

Our designer was pleasant and capable, however, their model is to hand draw a design for two and a half hours in your house and then try to sell it to you. I would have been more receptive to a digital design we could modify on the spot. The proposed design also eliminated much needed hanging space.

Ka
Review №123

Isabella was very professional and helpful. Was very pleased with her knowledge.

Al
Review №124

The whole experience with Closets by Design has been exceptional. Working with Leanna was great!! She is so good at the Design and working with my client and I. The pricing was very fair for the quality and we were happy we were able to take advantage of the specials going on. Armando our installer was also amazing! He worked very hard to get it done in the 2 days promised and did an excellent job. I will be referring Closets by Design in the future to all of my clients who are interested in having their closets done. Thank you, Alice Kincaid AMK Interiors

Ja
Review №125

Jenny is the best. I wasn’t sure what I wanted or what building a closet would cost me but she took the time to listen to what I was thinking and sketched out a beautiful design. When the design was above my budget, she made modifications to accommodate my need. Jenny really cares about creating the right solution for you.

De
Review №126

Leanna was great. She was very comfortable to work with not a pushy salesperson and honest to work with. Helpful in designing and making my two closet functional to fullest capacity. Definitely would use her again for future jobs.

Ze
Review №127

Teana Scott was extra helpful! I’m very grateful for her help and attention to what I need.

Sh
Review №128

What a great experience it was to work with Simona Lobl @ Closets by Design! She was extremely detailed oriented, patient and professional helping us design our garage closets which arrived just when they promised and their look and quality are beyond our expectations. We highly recommend it!

Yo
Review №129

Farang the designer who works for closets by design design a closet I wanted. She is patient and nice and cool.

St
Review №130

Our designer Michelle was wonderful. She took the time to listen to our needs and what we wanted from our closet. We love it. And it’s awesome and so useful. Now she’s working on our pantry. Highly recommend Michell and closets by Design. Plus the installation guy was fast and efficient and respectful of our space.

De
Review №131

Farang was wonderful. She designed a beautiful and functional office system at a very competitive price. Looking forward to having it installed soon.

Nu
Review №132

I had my walk in closet designed by Rosie Resendiz, she did an amazing job. She took her time to go over my concerns and give me as much closet organization as possible. The installation was quick and the installer was professional. I highly recommend them and if you do ask for Rosie!!!

Ca
Review №133

We had a meeting today with a designer named Celeste Manzo she was very thorough, helpful with making decisions and putting together a design we love!!!

L.
Review №134

We really enjoy having Miriam C. Be our designer. She has a great energy, she was super friendly and has a very nice and professional personality she understood what we wanted. We appreciate the support in designing our closet space. We highly recommend working with Miriam.

Cy
Review №135

Aimee helped us design our walk in closet. She was so patient and professional throughout the entire consultation. She also got us a great deal! Highly recommend this company!

De
Review №136

Had design consultation today with Nala. Loved how professional she was and the design she created. Have some electrical work to get scheduled before install. But can’t wait

de
Review №137

Lena was great! Friendly, professional and a problem solver with great ideas!

Da
Review №138

Rosie Resendiz is awesome. Wonderful company representative. A+++ Very satisfied customer

Ca
Review №139

We had an excellent experience with Kelsey during her in-home visit. From the moment she arrived, she felt like someone we had known for a long time, and we immediately felt at ease with her. Her design skills are exceptional—she transformed a lot of wasted space into something highly functional. We received two other quotes (one less expensive, one more), but we chose to go with Kelsey because of her professionalism and understanding of our specific needs. While other reps focused on criticizing competitors, Kelsey remained focused on offering the best closet solution possible. We couldn’t be happier with our choice!

Ma
Review №140

We worked with Farang on 3 spaces . She was professional and communicative. She had great ideas and gave us a good price . I would recommend her if you are considering space solutions for your home !

Hi
Review №141

Miriam was my designer and she was professional and super nice

ka
Review №142

Miriam was great designer to work with I can’t wait too see my closet !

Pr
Review №143

Katherine Valdivieso was really helpful in explaining the process and designing the closets for us. She answered you our questions and helped us in getting the best promotions and discounts.

Th
Review №144

The installation men arrived late, but that wasn’t a big deal.I left the men at our empty newly remodeled house and I received a call when they were done! We had a master closet, laundry closet, guest closet, and wall bed unit installed! We spent over $17,000, a sizable amount. We had planned to have more work done, but with all of the problems we will have future work done by a different company! The sales lady promised to have everything notched around the baseboards, instead the installers cut the baseboards out, leaving unsightly visible gaps & damage in each closet!We paid a contractor over $800 to have the shelves and rods removed from each closet prior to Closets By Design arriving! The contractor patched & painted each closet, if the sales lady had told us to remove the baseboards we would have had it done! The gaps and visible damage to the walls is very disappointing!

Ro
Review №145

What started out great ended bad. I would NEVER recommend this company or their management team. What they show you in the booklet brochure is NOT what you get as a finished project. Buyer beware!

Lo
Review №146

Shayla was such a joy to work with! So professional and gave us the best design so quickly and thoughtfully. HIGHLY recommend her for ANY design needs. The BEST experience.

Pa
Review №147

Sales person took the order on 4/20 scheduled to install on 5/18. On 5/11 received message about to revise contract and was given 2 hours to respond. We did not respond in time and the install schedule was canceled. After reaching to clarify the contract we were put to a new installation of 6/2 (talked to installation dept). After a few more phone calls was able to get installation date moved up.In my opinion, the way the in house staffs was not very professional which they only gave 2 hours to respond and they canceled your installation date. The worst experience was the installation scheduling staff ( I think it was Melissa) was the rudest of them all.I may consider working with other vendors in the future due to their in house staffs.Sales person was fine she was not high pressure, installer was very good, products was what I ordered.

De
Review №148

I had a wonderful experience meeting with Isabella discussing my future closet system installation! Pls continue to hire positive experts like her. Thx.

Ke
Review №149

I highly recommend Rosanna Culver from Closets by Design. Her designs are not only stunning, but also highly functional, maximizing every inch of space beautifully. Rosanna‘s promptness, meticulous attention to detail, and warm, personal approach made the entire process of pleasure. I Loved meeting with Rosanna, I highly recommend her expertise to anyone looking for a custom closet solution.

Ia
Review №150

Farang was simply amazing and came up with a comprehensive design for our garage cabinets that had the form and function to go with the rest of the decor. Once the job is installed, I will complete the review and add photos as well.

St
Review №151

I’ll let the picture speak for itself as this is how my closet shelving was installed. The installer managed to pull off the baseboard without properly using a knife to cut the caulking resulting in tearing drywall upon pulling off baseboard. Not what I would expect from a professional installation.

Mi
Review №152

Bella is an absolute rockstar! Her drawings and measurements were so on point, and our conversation was a blast. You can totally tell shes totally in love with what she does and knows it inside out. Just a heads up, Im saving the closets for the grand finale, but as soon as Im done with the kitchen and bathroom projects, Im diving into a purchase. Exciting times ahead!

Me
Review №153

Rosie Resendiz is why I moved forward with Closets by Design. I had a rough start prior to meeting Rosie, but she made the process easy moving forward. She is detailed and very knowledgeable, with expert advise! I cant wait to see her designs come to life!

Em
Review №154

I got referred to closets by design through a friend and the entire process was great — we had a representative come out and give us all the info needed. Bhavin was great! He had all the answers to my questions and was very informative. Would definitely recommend to my friends needing custom closets!

Sc
Review №155

Salma, Took her time with my wife and I to explain everything very clearly. She gave us New Ideas what to do with the space we had to work with,,, Which is what we did!! Thank You Salma

Vi
Review №156

Thanks for spending time with me and giving me some great ideas! Can’t wait to move forward with my closet!

La
Review №157

I love it. Converted my downstairs coat closet into a pantry/storage area. Looks great and can’t believe how much more space I have. From designing with Kelsey Newcomer to installation by Sergio. Everyone was professional, knowledgeable and on time!

Sa
Review №158

Chris was great in helping us with the design process while keeping our budget in mind. He is great person to work with. He is very knowledgeable on the product and help us in design our walk in closet.

Me
Review №159

I met with Angie about a very small closet and Angie was able to design a better closet for me as well as provide me with a date in December when the designers will redo my small closet. Working with Angie was one of the best experiences I’ve had.

Al
Review №160

Katherine Valdivieso has been amazing! She helped us out so much designing our kids closets. It seemed like it would be so daunting but she made the whole process so easy. We called her back to do our linen closet and will definitely work with her on the rest of our renovations.

Di
Review №161

I had a wonderful experience with Katherine Valdivieso. She was on time,welcoming, very informative, and focused on my needs. She’s got us a great deal which is why it’s our second time purchasing with them. We look forward to hiring them again for our office and guest room.Thankful,Torres Family (Brandon & Diana)

do
Review №162

Katherine Valdivieso did a thorough job and was very courteous and accommodating

Jo
Review №163

Great choice! We went with Closets by Design because of our consultation with our designer Tracy Worthington. She is very friendly and professional and took the time needed to design our closet systems and garage cabinets. Victor, our installer, is finishing up today with our garage cabinets and did a great job with our interior closets. We finally feel like were moved in and organized. Thanks Tracy and Victor!

Va
Review №164

Jenny Ellis was the best. She was very friendly and professional. I absolutely recommend her and ClosetbyDesign.

Je
Review №165

I had a wonderful consultation with Designer Jenny Ellis this afternoon. She was kind, attentive, thoughtful, and listened to what my needs were and tried to find creative solutions to what I was looking for. And more than anything, she was incredibly accommodating to my timeline!

Za
Review №166

Jenny Ellis was amazing very professional and knowledgeable. I recommend her to everyone. Very patient and gave me the best ideas for my closet.

An
Review №167

Christen Goeken provided me with great designs for my closets and mud room. Thank you so very much. I highly recommend this company and her interior design expertise.

La
Review №168

I moved in to a new house. I needed so much help with my closet, landry room and my hallway closet. I was so overwhelmed! I called closet by design. I came across a super understanding person, Amy. She design what I needed and her imput was so welcomed. Her eye for detail was amazing.

Jo
Review №169

It was a pleasure working with Kelsey, She took the time to listen to what I was looking for. We came together with a beautiful design for my closet. I couldnt be happier with the end results. Ill definitely call again for my second closet. :) thank you so much.

St
Review №170

Our designer, Jenny Ellis was the best! She was attentive and catered to all of our questions and needs. She was very detail oriented and really took the time to understand our space and created the perfect set up. She was amazing and I would love to work with her again!

Lo
Review №171

This review is about the installer Victor Albarez! He was very patient, pleasant, he went above and beyond to meet my expectations! He did everything to make happy! He is a 5 star installer! The material of the company I’m not crazy about, it’s bulky, heavy and the surface is super fragile gets chipped very easily! They need to make the material lighter with the stronger surface!

Lo
Review №172

We have called them 7 times about a problem with our order and this is before our installation. Im not at all pleased with their response to our inquiry. If I could cancel the installation if I could. Maybe this review will get their attention. Be very careful when dealing with this company and make sure what you asked for is actually reflected in the design they leave. Go over all the measurements carefully.

Te
Review №173

Amazing experience with Jennie Ellis. Highly recommend you contact her for a great design for you closet design needs. Thank you so much for your assistance.

Ro
Review №174

Tracy did a great job.She designed my Garage cabinets. I am so excited to see how the Garage will look after completing the job.She helped me financing the project as well.Thank you Tracy.Roya

C.
Review №175

I had the pleasure of working with Katherine Valdivieso and she was an absolute professional. She always answers when I call and was so helpful during the process. It took me a while due to my schedule but Katherine was was diligent in touching base but not in an annoying way. I really appreciate her tenacity and quick response. Thank you Katherine. You are the best!

Ch
Review №176

Victor Melgar from closets by design was very professional and helpful with my home design.

Ma
Review №177

I have used CbyD three separate times over the years. My latest project involved changing an office which they had built in 2007 to a bedroom. The hall is so narrow, I knew that I would never be able to get e.g. a dresser down it, so I opted to change the configuration. My designer was Farang Heshmat. She is sweet and creative. I was overwhelmed at first and sent her away, insisting that I could not make a decision at that time. I know that she was disappointed, but she acted in a professional manner. When I thought about it and called her, she did come back and even returned a third time to discuss with me the idea of adding a drawer. She really wanted to make sure that I was happy with the results.

Ma
Review №178

Chris Karam came to give us an estimate and he was excellent! Very professional and efficient and we look forward to seeing the final product once it’s installed. I would highly recommend Chris!

Ki
Review №179

Katherine V is a wonderful design consultant. She is patient, knowledgeable and friendly. I loved that she answered all my questions, concerns and particularly understood what it is I needed.

Ja
Review №180

I had the pleasure of working with Katesanee from Closets by Design, and I cannot recommend her enough! She was incredibly patient throughout the entire process, taking the time to understand my needs and preferences. Her extensive experience and knowledge truly stood out as she offered valuable advice and creative design tips that perfectly suited my space and lifestyle.Katesanee was also amazing at helping me stay within my budget without compromising on quality or style, which I greatly appreciated. She was very organized and made the entire planning process smooth and stress-free.I’m extremely happy with the design and the care she put into ensuring everything was just right. I can only hope the installation process goes as seamlessly as her work. Thank you, Katesanee, for your professionalism and dedication!

Ro
Review №181

We are repeat customers because the service and product are great and worth every penny that we spent on our customer master closet, guest closet and entertainment center. Our designer Bella was amazing too! She was always on time for our appointments, took time to listen to what we wanted and delivered as promised!Our second installation:I just want to give Alberto Riaya a big shout out! He came two days in a row to install our master closet and entertainment center. The first half of the day, he had someone with him but after that and the whole second day of installation, he was by himself. It wasn’t an easy task or installation. I actually felt so badly for him but he was quiet, asked some questions if we needed adjustments and etc, and most of all, completed the installation in timely manner and with great work! Thanks so much Alberto (and the other guy also). I pray you are compensated well!!

Lo
Review №182

My wife and I recently downsized from a townhouse to a 2-bedroom condo. Our new place was short on storage and had two underutilized areas, one near the main bedroom and the other in the kitchen. We wanted to add some built-in storage and got estimates from several companies. Closets By Design offered the best combination of style and price. Our installer, Israel, went above and beyond removing the old cabinets and putting in our new ones. He was super neat, very knowledgable and precise. A consummate professional. Its been a week and we are thrilled with how Closets By Design transformed our home. A great job.

Ja
Review №183

Miriam ... she was a cheerful presence from the time she arrived. Diligently she went about collecting info and proceeded to lay out what to expect... then she delivered several design options from practical to fancy and then her manager allowed her to offer a bit more than I initially hoped for . One and done. She was a joy in making a spare room a lovely walk in closet and personal space to enjoy for years to come. She is a blessing!

ra
Review №184

Rosie R was the designer who showed for my appointment. She was on time, professional and courteous. She knew the product inside/out and came up with some great ideas.

Ga
Review №185

Jenny Ellis was very professional. Did everything quickly and efficiently

ca
Review №186

Erik, was a great consultant. I was very pleased with his visit. He listened to what I wanted, respectful, patient & had a good sense of humor. 🙂 Im looking forward to the installation.

Tr
Review №187

Chris K provided service above and beyond my expectations. He addressed all our concerns, offered helpful experience and advice, and was patient with our decision making. He never complained and always made us feel like our business and satisfaction were a priority.

Me
Review №188

It been wonderful working with Kathrine! She is very detailed and spends time listening to the design requirements! We love working with her ! She has great recommendations to improve our design yet stay within budget!

Da
Review №189

Michelle was great leading us through the process. She genuinely cared and didn’t pressure us at all. We appreciated that a lot.

Da
Review №190

Very reliable and professional company from the top down to the installers. The service we received and the quality of the product and installation were all top notch. Would definitely use them again.

Ka
Review №191

Salma was very professional and had great design ideas. She is great at what she does and I would recommend her and her company to anyone.

An
Review №192

Edgar and Alex did a great job installing our new garage cabinets. It looks amazing

Mi
Review №193

Thank you Victor for your prompt response on my storage needs.im excited for my new design closet.appreciate everything you do .

Sh
Review №194

Shayla was MARVELOUS! Extremely thoughtful in design suggestions. Highly recommend her!

LA
Review №195

Victor Alvarel and Scott Potter were amazing ! They were precise with the measurements and super clean. Both men were kind and professional. I am planning another project with them .Love Closets by Design!

Ir
Review №196

We had Carissa as our designer. We had a certain vision but her design went beyond our expectations! She was very detailed oriented and accommodating to what we wanted for our walk-in closet. We got a really great deal with the promotions Closets By Design had.Our installer was Israel. He did an amazing job installing our closet! He was very polite & thoroughly went over everything once it was complete and did a thorough cleaning afterwards.We are very happy with our new closet!! We highly recommend Closets By Design.

Au
Review №197

Kate Paisalniyomsri not only made the process quick but fun! She took the time to explain everything and still listened to what I needed & wanted. Highly recommend choosing her for your interior designer needs!!

Ma
Review №198

Jenny was so patient with helping my mom design her hobby closet she has wanted for years. She really took our vision and put it to paper. We were nervous about the process but she made us feel comfortable, she was personable and easy to work with. She completely understood what we wanted. Great service.

Kh
Review №199

Jenny from Closets by Design was informative, kind, and very helpful. She designed for us a beautiful space and maximized where possible. Highly recommend!

Information
101 Photos
199 Comments
4.8 Rating
  • Address:3850 Capitol Ave, City of Industry, CA 90601, United States
  • Site:https://www.closetsbydesign.com/
  • Phone:+1 800-500-9210
Categories
  • Contractor
Working hours
  • Monday:6:30 AM–9 PM
  • Tuesday:6:30 AM–9 PM
  • Wednesday:6:30 AM–9 PM
  • Thursday:6:30 AM–9 PM
  • Friday:6:30 AM–9 PM
  • Saturday:8 AM–6 PM
  • Sunday:9 AM–4 PM
Service options
  • On-site services:Yes
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Planning
  • Appointment required:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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