David was very professional. He thoroughly checked my heater to be sure it was ready for the winter. I took his suggestion for payment that reduces the cost of this service for my heater and includes checking the air conditioner before summer next year. Thank you Monkey Wrench!!
My annual furnace maintenance inspection and service was thorough and informative. David took pictures of areas of concern and explained the situation clearly. It was a positive experience.
David was the leader of the pack of technicians who came to install new HVAC system. Alex assisted in some difficult issues. The hardest working was Savonn. Linus was also assisting well. I would recommend Monkey Wrench because they didnt give up. Also able to negotiate financing. The office personnel very professional when answering phones.
We love monkey Wrench, they are the best plumbers weve ever worked with. Every visit their service people have been courteous, knowledgeable, and helpful with explaining problems and solutions. I also appreciate that they will explain things more technically if you can understand it. Twice weve had servicemen come back after hours just to complete the project when they were scheduled to return the following day to finish, going above and beyond.
Knowledgeable and courteous. Monkey Wrench team is top notch all around. Most of all honest
Great service from Rick. . Very professional, knowledgeable and personable. We have had several different technicians from Monkey Wrench and they have all been excellent.
After some really terrible plumber experiences, we have used Monkey Wrench several times now for various plumbing issues at our house. Our technician Eddie is fantastic - he always tries to find the most effective solutions and will sometimes recommend to NOT do something based on his professional experience (shocking from a residential contractor, I hope he doesn’t get in trouble for this). They’re not the cheapest guys out there, but I genuinely trust Eddie to make the best decisions for our house.I’ve recommended them to several family members, and every person on staff has been unbelievably patient and honest. Even when they missed a service window, response was quick and rescheduled immediately. Thank you Monkey Wrench for making home repairs less stressful! We will be customers for a long time.
Great experience with John At Monkey Wrench. I called in the morning. John came out same morning and repaired 2 wall heaters that needed service.Also I had them out to my home to diagnose and repair my HVAC system that was not working. Came fast, diagnosed accurately and fixed it same day! Very professional and knowledgeable and reasonable as well! Definitely recommend!!
David is an experienced, competentand pleasant guy. Keep sending him to our home!Ron Millman.
Great service, polite and explained the entire repair job. I found myself and our family a new plumbing service. Wish I would have found this company years ago. Jonathan did an amazing job repairing my tankless system.
Luis Castillo came out out and was able to diagnose my issues with my Navient tankless water heater. He was very professional and courteous and used a systematic approach of the deucing the problem. He offered great recommendations for our water system and I will definitely be using monkey wrench in the future.
Nixon came out to fix my tankless water heater after inspection failed. He was very thorough, impressive, knowledgeable, and very good. He kept me in the loop with every detail. I would not hesitate to ask for Nixon to come back and do any repairs.
Ramon was polite, knowledgeable, and efficient in assessing issues with our drainage pipes. He answered all of my questions provided me a quick quote.
Had a great experience with a MW technical today - Eddie Melgoza. Professional, honest / didn’t seem to being trying to price gouge me, and fixed my issue with my tankless water heater. He also let me know about their yearly servicing fee that covers the tankless water heater + HVAC which I think my whole HOA is onboard to do now 😂I’d highly recommend him!
I love using their service. They will always be on time and their communication is very very on point. I tried using other guys but they dont even write you back or call you back or dont even show up. However Monkey Wrench especially Rick Aguirre always explain everything so well and fix the problem .
Jose Zaragoza from Monkey Wrench plumbing did the annual maintenance of the water filtration system they installed in my home last year. He arrived on time, made sure I understood what work he was to perform, did the job, and left the work site clean and just like he had found it. The whole job took just over an hour.
My technician, Jonathan, was able to diagnose and replace my water heater in just over 24 hours. He was able to give me several options for repair and replacement and was a good sounding board. He answered all of my questions and helped me make my decision. I would recommend Monkey Wrench Plumbing and look forward to working with them in the future.
Very professional operation. Great communication. Very knowledgeable and friendly tech. Unfortunately, I was hoping for a less expensive repair of my tankless water heater but it had to be replaced entirely. Its a fairly easy diy bolt off, bolt on swap with my construction experience so Ill be doing the work myself. My experiece with Monkey Wrench was great, would highly recommend them, and will call them for any future needs.
As first time customers we were impressed by how professional this company is from the first phone call to execution. Very courteous customer service from dispatch to our service person Rick & Andres. They worked on the problem like it was their own house. Great job! Will definitely use their again.
Monkey Wrench scores again. Jose was prompt, knowledgeable, professional and did a great job. Monkey Wrench shoots and scores again!
Terrible customer service, unresponsive. Please save yourself the headache and trouble of a poor experience and go with someone else.
My wife and I are super happy with the results! Our 17+-year-old Takagi tankless water heater finally died. We worked with Enrique R. and he was amazing! He gave us multiple options for a replacement tankless water heater and he communicated everything to us in a very professional manner. We installed a new tankless water heater and Enrique & Michael M were able to place it in the same spot, a very complicated install due to the need to re-pipe and the small space constraints. I would recommend Monkey Wrench very, very highly. And especially Enrique and Michael. They were both outstanding!
David AC Tech provided professional customer care product knowledge overall exceptional customer care service! Thank you Mauricio and David for providing detailed info on products I’m currently interested in as an alternative purchase. I’d like for David’ to be my technician for implementing any product services going forward! I’ll be in contact with David, next 24 hours with my decision! Thank you, bill rocky moore @ 470 E Claremont St., Pasadena, California 91104
Enrique showed up right on time and made a thorough inspection of our tankless systems and sediment filters. He did NOT come back at the end with a laundry list of expensive repairs or add-ons; just assured me everything was working okay. Couldnt have been easier.
Rick was knowledgeable, friendly and incredibly helpful. Will call again and recommend
Had a noritz tankless installed and had a couple issues and took care of the issues professionally and responsibly. With the install of the tankless, the gas line was broken in the process and they worked with socalgas to fix the issue and made sure that I was not liable. It was fixed with zero out of pocket. This is the kind of customer service I expect with contractors.Also, after a year later, the cross over valve for hot water recirculation started leaking under the kitchen sink. Enrique came out and inspected and said he could fix it under warranty. I did a little research on the initial cross over valve installed and it was one of the least favored ones in the market. I asked Enrique if there was other options and he said there are a couple others and recommended a more robust replacement. He came back after a week and installed the newly improved valve under warranty.Enrique is respectful, kind, and professional and is really looking out for the customer, same with all their staff.Highly recommend this company. The price might be a more than a random solo contractor, but worth it for the reasons written above.
Max is an excellent, friendly tech with great knowledge, and taught me a few things I never knew about plumbing. Highly recommended! Monkey Wrench is on pricier side, but they are good to use when you really want something done right.
We have used Monkey Wrench Plumbing before and once again are pleased with them . Rick, with whom we dealt with, is professional, knowledgeable, prompt and courteous
Enrique was my tech and he called to let me know he was coming and got here on time, a little earlier. He explained all of my options and gave me prices on each one. We agreed on what we wanted and he and his partner, Lydiamay, went to work. He kept me informed throughout the process and finished within the estimated time. I am a general contractor with over 40 years of experience and I am totally satisficed with the job.
Asked for video inspection and location service of our sewer. Ended up with snaking a hydro jet service. They used a sub contractor for hydro jetting. Wasted my time and money with this company. Emailed monkey wrench in reply to their invoice email of my thoughts and never heard back from them.
Bradly Marquez and Carlos Barrera were great to work with. Very professional and responsive.
Max, my technician, was professional and knowledgeable and complied with safety regulations, especially during this COVID-19 time. He had a face mask, maintained social distancing when talking with me and he even put on shoe booties when entering the house. He instilled a sense of trust when discussing the problems and I knew I was in excellent hands, after experiencing the opposite with the initial installation of the new tankless water heater by another company. I am thankful my neighbor referred me to Monkey Wrench; however, these professionals don’t monkey around!!!
I had a very good experience with this business and technician Enrique R. Making an appointment was easy, they were also very communicative by text and phone calls about scheduling the appointment, including when the technician was arriving. I had issues with an old tankless water heater. The technician did a quick diagnosis (unit needed replacement) and provided options. Opted to get a new one installed. It was done quick and professionally installed. Courteous and professional service. I also got an invoice with detailed info. About the installation with pictures. I’d use them again for service no problem.
Kai was thorough. He serviced my tankless water heater and presented me with many options to treat my water and to improve water heating functions. Ellen Harrington
Ruben was very knowledgeable regarding the water heater issue that we had. He was able to fix the problem and we highly recommend Monkey Wrench plumbing services.
Do not hire this company. I have a Noritz tankless water heater that stopped working. Melvin came out, Said we needed a new one for 5,000. Hired another plumber who fixed it with a simple cleaning and reset button for 275.00Running great! Money hungry! What happened to the plumbers of old that took the time to diagnose and then repair?
This is the best company. They are honest and hard working. They have the best staff. We use them for all our plumbing and HVAC needs. Grateful to have them in our lives.
Annual check on tankless water heater and some basic check ups around the house (toilet, shower, sink). Fantastic service as always and direct, helpful advice. Andres was the the plumber and he was GREAT!
Always amazing to find good and reliable plumbers. I’m a fan!
Our experience with this very friendly, charming tech created for us a unique relationship we will fondly remember. He went out of his way to see we were satisfied with the many jobs we had him do to improve our residence. We highly appreciate his efforts to get the job completed on time. Thanks
Ruben was patient and answered all my questions. Inaddition he was very professional and represented your company in a 5 star manner. I would recommend him to any without hesitation.
Fast, very knowledgeable, and kind! If you have a plumbing emergency this is who you should call.
Luis from Monkeywrench was very thorough and explained everything to us clearly. We are very satisfied with the hydro jetting process that was performed to clear out our lines.
Rick is very helpful and knowledgeable, easy to work with
Rick was pleasant and knowledgeable. It was a pleasure having him perform routine maintenance on my tankless water heater.
We had a replacement water softener installed. The work was thorough, professional, and quite timely.
He performed the annual maintenance on a tankless water heater. Super polite and efficient, and I’ll definitely use Monkey Wrench again.
Alfredo Beltran was very easy to work with and explained at all times what he was doing. He doubled checked his work with me before leaving.
The people who work at Monkey Wrench are always friendly, professional and courteous. Highly recommend.
Dont bother with these folks for HVAC. They sent out a tech to do our yearly turn-on maintenance and replace the heater filter. He told us both our heater board and thermostat are burnt out and left, promising to send us a quote to replace and repair. I came home, jiggled the batteries in the thermostat, and everything works. I will go buy a filter and replace it myself. Corrupt or incompetent?
Jonathan was wonderful, very professional, knowledgable. Fixed my Noritz tankless water heater issue and now its working.
Great service. Very friendly. Nice to talk to a fellow metalhead.
Luis was professional and explained things clearly. Recommended against servicing aging water heater, charged nothing.
I did not wind up using the company for this job, but Luis was very professional and explained all relevant issues.
We had Luis M out here. He showed up on time and did exactly what we needed with the plumbing very efficiently and was extremely friendly.
Rick and Mario were great! Very knowledgeable and got the job done fast.
Octavio was lovely, knowledgeable, and such a help when our garbage disposal needed to be replaced. Thank you, Octavio!
Bradly was great, fixed my issue in no time 👍
Second time using Monkey Wrench and the service did not disappoint. Max was great and well be using them again
Alex and his helper were great. They serviced my HVAC units and took care of what was needed. Very personable and knowledgeable. Would highly recommend him!
David did a great job, and was pleasant to deal with. He gave me an accurate assessment of my AC unit. There was no pressure to purchase additional services.
Enrique from Monkey Wrench: Quick response, knowledgeable, and had the equipment to do the job right. Highly recommend.
Changed out our tankless water heater . Was fast and efficient . Will definitely recommend this business to friends and family .
Mike was very attentive and wonderful to work with.
Always very satisfied with work done by Monkey Wrench. Very professional.
Mr. Noe De La Cruz is a very knowable “Master” in his trade and conscientious in doing it right. The work involved removing an existing AC/Heating system and installing and connecting the new attic heat system to the new outside AC compressor site some 30 feet away.He was the primary technician that both removed the old AC/Heating unit and installed the new system in a very restricted attic space and under record heat. In spite of the arduous working conditions fine details were done reflecting his pride of workmanship.The work was tested by an independent company and passed all appropriate tests to the system that assured future performance. The young man who is his apprentice was very supportive and worked very hard; he has a good teacher.We recommend him and his associated employer, “Monkey Wrench” Plumbing, Heating & Air who practice similar high standards.
Fred was prompt, efficient, friendly, and neat. Great service!
Ric Aguirre is the best, very kind and very professional, excellent performance. I appreciate the work he did for me. Thank you. 👍
Luis Castillo did an excellent job servicing my tankless water heater
Great service! Answered all questions and worked thru some issues to get the job done. Would use again.
Very good service - Lius Munoz is a pro - friendly and a pro - should be a manager
Luis saved me $$$$ and time from repairs that were recommended from my previous plumber that were not needed. He showed me what needed to be done with pictures and videos. He was very patient and left me with knowledge instead of the fear of pending doom that most contractors leave you feeling with. I would highly recommend Louis and Monkey Wrench Co.
Super professional. Super fast. Always responsive. Couldnt ask for a better experience.
Monkey Wrench Plumbing, Rick and Mario especially, are top notch. I had a tankless water heater with a possible gas leak that got tagged by the gas company. They came by the same day, diagnosed the issue, and provided a thorough explanation of what was happening. They even caught an unrelated water regulator issue and fixed it free of charge! They provided a variety of options to fix the issue and the pros/cons of each. They’re clearly so knowledgeable and geeked out on faucet safety features with me. The company’s office staff and notification systems are also extremely customer friendly- you’re always updated on status. Shout out to Gabby and Jocelyn too. Absolutely would recommend.
Rick and his partner showed up on time and were very friendly. They took a look at my tankless water heater and did a pretty thorough inspection. Rick explained what he thought the problem was and gave me several possible solutions. He was very patient with all my questions (I had quite a few) answered all with explanations for a layman. Upshot is they solved my problem in addition to updating settings on my system that I wasnt aware it had the capability of doing. Great job! Im a happy camper!!
Sent e-mail reminder. Called to give status day of appointment. Sent information on the technician, Shawn, before he arrived. Sent video on what to expect during appointment. Shawn was very professional and not pushy about additional services. Would request him for future visits.
Great job as always. Prompt, efficient, and expert service, at a fair price.
I now have a new plumbing service I can rely on. Showed up on time and did a same day replacement of a bad water heater. More expensive than Water Heaters only, but they did a far better job!!
Luis did an excellent job installing a tankless heater. He was able to diagnose my water tank and I decided to upgrade. Luis was very upfront and honest with the pricing. It was very much appreciated!
At times I can be the type of consumer that would hire a day laborer from the Home Depot parking lot. You know the old saying. You get what you pay for. I decided to use Monkey Wrench Plumbing to install a new tankless water heater. It was a great decision. Rick was my technician and he was very knowledgeable and was good at explaining the various ways to solve my water heater problem. Monkey Wrench Plumbing is not the least expensive service, however the quality of work and great customer service I will definitely call them again.
Very professional and is to the point. He explains what he is doing and about how long it will take him to complete his task. Hands down best customer service I have experienced with any company. We will definitely be repeat customers for years to come. Thank you so much.
Great company. Very responsive and great customer service
Major repairs after initial call to block a clogged drain for $79 Memorial Day deal. Escalated to jetting sewer line yesterday, then excavating broken pipe and replacing a 3-4 foot 100-year-old iron pipe with new material today. Ironically, we replaced the sewer line 7 years ago and had construction to replace the bathroom 3 years ago. $6K later it looks like the 4 feet between the clean out and the house were neglected by both jobs. It comes down to trust. We are trusting that Monkey Wrench is accurately identifying long-standing issues that resulted from incomplete work done previously.
I placed a service call for our tankless water heater. Our Service Technician was Enrique Rodriguez and trainee Jose. They were very through and provided us with several options on what we needed for the repair. They did an awesome job and I would recommend them to anyone.Thank youLydia
These people are the best. They explained everything, were friendly, willing to make the customer happy and very thorough. I would definitely recommend this company to everyone.
We were so happy with the outstanding service provided by Daniel Cano from Monkey Wrench plumbing that we asked them to send him out to us to install a new toilet. As we have neighbors living below us it was very important to us that we could count on the job being done by a 5 Star technician. Once again we were very happy with the high quality of service provided by Monkey Wrench plumbing. When something else comes up we will be calling them again.
Luis, arrived on time and was friendly, informative, and efficient in repairing my tankless water heater. He was able to order the parts still under warranty and quickly made an appointment to come and install them.
Luis came out and serviced our tankless water heater. He also installed a flow tech device. Luis seem to know his stuff. He was friendly and honest, and very knowledgeable. He also tried to fix our water softener that another company had installed a year ago. He took his time to explain everything, and that I appreciated. Will definitely use Monkey Wrench again when we are ready to invest in water softener.
Today was just the faucet replacement but Monkey Wrench has been my plumber for a couple of years now and I am grateful for them. They are professional, skilled, timely, and gracious. Most recently Enrique has been doing the work and he is great. He knows his stuff, works quickly and cleans away any mess after. He also seems like a good guy. I trust what he tells me. Very happy.
Jose put in a new disposal for me. Awesome! Thanks so much.
After reading the excellent reviews, I called Monkey Wrench, which responded promptly with sending a plumber to the house. It was a Friday, so Luis couldnt get a new water heater that same day, though he tried, explaining the options! He promised it Monday morning, and just now, on time, it was installed. I was super impressed with Monkey Wrenchs customer service, efficient website, frequent texts and emails me to alert me about timing and the technicians arrival, details about him, etc. The price was comparable to that estimated by another plumber my condo complex has used. Next time I will definitely call Monkey Wrench again. It deserves its hundreds of 5 star reviews!
Want an awesome experience both in customer service and professional knowledge of Rick and Kevin. I sent a request for help at 8pm Thursday night and the next morning at 7:30am they called me and were at my door by 10. They installed the new unit in one day with professionalism and competency. What two great qualities.Thank you so much. We are customers for life.Shannon and Teri.
Rick Aguirre was amazing. Easily the best plumbing experience I’ve had. He was extremely thorough and reviewed all my options before I decided on the new tank installation. He worked clean with his helper and was extremely courteous and professional. I’m so glad I called Monkey Wrench for my tank service.
We had a great experience with Monkey Wrench Plumbing. Kai and Octavio quickly figured out the problem with our leaky faucets and were able to install new faucets the same day. They had a great selection of faucets. They made the whole process very simple.
Jonathan was very professional he knew his stuff and very patient with all my questions
Rick did a great job! He was prompt, effective and polite. He treated me like a valued customer. He answered all my questions and handled my repair efficiently. Another plumber quoted me an extra $500 to change the temperature which Rick did at no charge.I will be calling Monkey Wrench Plumbing again.
Super friendly, thorough and helpful! Can’t wait to do more work with you.
Justin arrived promptly and explained each aspect of our job. He and MW have kept in touch about items that had to be ordered. We have been very pleased with Justin. Harriet C.
Excellent customer service. Very understanding.
Monkey Wrench was able to book me a same day repair. Rick came and was amazing. He had his mask on, shoe covers and gloves. He explained what was wrong and what needed to be fixed. He was able to repair my pipes, dishwasher plumbing & install a hot/cold water filter. Rick was professional and educational. Then the best - at the end - Everything worked correctly AND he cleaned up everything, cleaner than when he started!! I would absolutely recommend Monkey Wrench and will be using them again. Thank you!!
Daniel from Monkey Wrench is really helpful and outgoing. Great attitude which I appreciate. I would definitely recommend them
Identified the problem right away, had the part and got the job done promptly!
David Castro was extremely knowledgeable and helpful with the HVAC system.
On time, knowledgeable, explained everything, some sales but no big upsell
Eddie showed up when he said he would, was professional, cheerful, and best of all, cleaned up after he was done. I plan to ask specifically for him next time I have a plumbing project.
Luis was professional, courteous and informative. Quality service provided. I would use him again.
They installed a Moen water leak detector onto my main water line. The workers sent out did a excellent and professional installation.
AC and Heating Tune Up and check up. Preparing for this Summer
Wow! Great service and great advice. We needed maintenance on our tankless hot water heater. Rick went above and beyond giving us all the options for what to do, which will save us thousands. Thank you!Kim and Aaron.
Luis was awesome. Super professional and polite. Did a great job installing new disposal and pipes under kitchen sink. Nice guy who did a great job, will 100% call next time we have an issue.
Haven’t had any work done yet but thoroughly checked everywhere for a sewer leak we have (we’re under warranty for our contractor to do what was suggested). Also gave me a quote for copper repipe for rest of house and install of gas water heater. Overall, really impressed with time and patience Mike took in diagnosing the problem. He even took away sewer plumbing my contractor left under the house.
Ruben was such a delight to do a job that another plumbers had taken 7 days to try and diagnose - and failed. I was not in a good mood - but he calmed me down and fixed the problem. Highly recommend.
Rick Aguirre is a professional in every sense of the word. He was extremely knowledgeable, like an encyclopedia of plumbing, and he was eager to explain everything he was doing and all of my options. Unlike other service workers, Rick comes across as very honest, hard-working, and conscientious. I highly recommend him to anyone, and if I need service in the future, I will insist that Monkey Wrench send Rick. This kid is a star.
Rick Aguirre is very skilled, probably the best technician I’ve had. He was able to figure out what’s wrong with our tankless water heater and fix the issue. He managed to get through the hurdle to even start a diagnosis. The other company I took popped the fuse out, but he was able to navigate through it by buying a fuse suited for the machine. The repair and maintenance smoothly went through after that. He trains while working too, how about that?
We lost hot water which is extra stressful when there are kids in the house. Monkey Wrench took my info and called back with a same-day service call appointment. Enrique showed up, was professional and personable. After diagnosing the issue with the water heater, he talked me through each of our options, and what each would mean (timing, cost, etc). I felt fully informed the entire time and will happily recommend Enrique and Monkey Wrench to anyone with plumbing needs.
Very prompt, courteous, and organized service. They send you a bio of who will be performing the service which was nice. Rick, our tech, walked us through the problem and solution and had it fixed within a couple hours.
Rick did an amazing job and is very knowledgeable
Extremely knowledgeable and professional. Was on time, did an excellent job not only flushing tankless hot water heater but explaining the process and discussing other plumbing questions.
Excellent technician friendly and got our problem resolved within 10 minutes
Jonathan Bruse at Money Wrench is fantastic - he is professional, helped fix our plumbing issues, and then offered great suggestions for trouble-shooting. Jonathan always goes the extra mile to take care of his clients. I highly recommend!
From front office to the technicians, I rarely have the opportunity to commend everyone at a certain company. . .Monkey Wrench is the exception. I had an urgent need related to a leaking tankless water heater at my home. I was given the option to leave it alone with the small leak or to replace the entire 15 year old system with an upgraded new one. I chose to upgrade. The work was finished in one day and the job was executed in a clean manner. Other than the TMI biography/profile sent about the first technician, all was fantastic. I would gladly recommend Monkey Wrench to friends and clients. Michael
THEYVE DONE A GREAT JOB IN THE PAST. AND TODAY WHEN HE COULDNT CLEAR THE DRAIN LINE, THEY DIDNT CHARGE FOR TRYING.
Amazing service all around. Responsive, great communication from the assessment all the way to completion of the install. 100% will use again!
Very Professional and super helpful. Very pleased and the dogs got treats too. Would definitely use him again. Thx
Excellent customer service, same-day service, expert and competent
The knowledgeable technician showed up on time with a phone call and was extremely professional and informative regarding the required tasks required, as well as being personable. We would be happy to have him back for future needs. A 5 star job.
Justin was amazing. great service
Rick Aguirre is the technician who came and did the maintenance on my tankless water heater. He is very knowledgeable and professional. His enthusiasm about his work Impressed me. I would recommend him to anyone who needs the service. .
Unlike other people I have used in the past to repair my tankless, Jonathan is fully trained in service and installation. And they have all the parts with them so thanks to this, I will have hot water tonight!. Would use them again in a heartbeat
Rick was thorough, professional, courteous, and knowledgable. Provided multiple options from high end “replace” to low end “rebuilt” and didn’t push one option over another. Would highly recommend.
Rick Aguirre did a great job in removing a tankless water heater that was no longer needed and capping off the various lines. He was efficient, friendly, and careful.
Monkey Wrench does it again! Aldo was great and spent the time at our place to get the job done right! Thanks again!
Monkey Wrench (Rick the Tech) serviced our tankless water heater. Needed annual service and we were having issues with the hot water running out in the far bathroom. Rick assessed the problem and provided several options. Rick was on time, professional and did a fabulous job. Monkey Wrench will be my go to plumber from now on.
Great service! Rick was very supportive and went the extra mile to help us.
Monkey Wrench responded to our late night call immediately. Their plumber, Max, arrived in the morning within the timeframe told to me. Max assessed our situation/problem quickly (problem with tankless water heater - no hot water!), and he arranged for a needed part to be driven to him (about 25 minutes) so that he could replace it with our faulty part. Max was professional and friendly and took care of our problem quickly! We will always use Monkey Wrench for our plumbing needs!
They did an excellent job of fixing the water hammer issue!
Josh from Monkey Wrench Plumbing came out today to evaluate next steps in replacing my leaking Noritz NRC98 heat exchanger. He determined that the gas manifold and fan should also be replaced under warranty and contacted Noritz to obtain those additional parts. Very knowledgeable about this Noritz water heater. I would definitely recommend Josh for any Nortiz repair or installation.
Max was great, would definitely work with him. Knowledgeable, professional and friendly.
Enrique was professional and quickly found the problem and fixed It! Highly recommend you use Monkey Wrench Plumbing!
Good knowledgeable advice and recommendations
Jonathan performed maintenance on our water heater, great job.
Andres professional thorough and knowledgeable.Will use again
Excellent experience, on time, professional and efficient.
Justin did a great job.
Watch out for these guys - they quoted me over 4x what two other plumbers came in at. Make sure to get other quotes!
He was very professional at what he does
Very knowledgeable professional.
Very helpful and professional
Knowledgeable!
Amazing Company super professional....
Very conscientious, very pleasant