Red Apple has employees who care about your home. I scheduled everything by text. Jose was very professional. After making sure the dryer vent was thoroughly cleaned, he reassembled everything better than it previously was and resealed the connections very clean. Anyone can fix things but companies like this are what make America feel like America. Thanks for your help. I will recommend you to friends and family.
Scam - worst service and technician! This should be 0 star.I had technician came out and telling me to re-design the whole HVAC system which is less than 3 years old and installed by top reputed home builder in nation. Technician lied and trying to misguide that the entire system is bad design and need complete overhaul. I called to speak with some one in management and senior. I spoke with someone senior with name Fermi and no valid explanation. Even did not know what I am talking about. On top of it, the wiring of other appliances get messed up and created safety hazard. Also, technician told that there wil be no bill/invoice sent. After 3 days received invoice for misleading, lying, and scamming customers. THIS IS A TOTAL SCAM!
My Compressor Fan was acting up and found Red Apple Air on Yelp.Immediately was impressed with Faith who was quick to respond to my request for a quote. She scheduled for someone to come out the next day to take a look at it.Next day on the scheduled time I met with Hector. He came out was very polite and professional. He took a look at the issue and was very informative about what was possibly happening with our unit. He was very through and gave me options that worked for our budget. Just like Red Apple site mentioned, they do work with you to come up with a solution that financially works. He gave us 3 different quotes what it included and how it could help out our system to last longer.He wrote up 3 quotes on site.. I was able to contact their office the next day and spoke with JeeJee, to have itemized ones sent to me via email. JeeJee was very quick in sending them over. Like my conversation with Hector everything mentioned were on all 3 quotes (nothing new added or altered). We took the mid-range option, this included duct cleaning and other items besides the Fan, and they were able to send a team out the next day (mind you this is before the summer rush, so Im sure if it was the middle of summer it would not be as quick). Hector returned with his team, Martin and Zeke. All three of them were professional in covering up furniture and setting down runners for the floors. They were very respectful of our home while taking care of our issues. Hector had no problems keeping us informed as what was happening, and answering any questions we had. Once the job was done they gave us the price we were quoted. NO UPSALE or last minute add on to the quote.Our AC/Heat unit is working well beyond what it was before they came out.I would highly recommend this company if you are looking for repairs or any other issues regarding HVAC. They were highly knowledgeable, very professional and the staff over all were very pleasant to talk to. I felt they were very honest and are willing to work with you regarding your unit(s).
The AC wasn’t working and continued to have issues right when we were entering the first heat wave of the summer. Martin came out a few times and after running some tests, he figured out exactly what was causing the issue and made the fix. There was an airflow restriction and after opening that up, it helped the air circulate better and haven’t had any issues since. Martin put us at ease and restored my faith in customer service because of how professional he handled the situation. I would recommend them to anyone in the area for their outstanding customer service.
We haven’t cleaned our air ducts for 20 years and Jose from Red Apple Air Conditioning came over yesterday and did a fabulous job. He really educated us regarding the findings that he found. For sure we will be using Red Apple again. Thank you so much!
2 years ago we had them install brand new ac heating system with UV air purification. Never been more pleased. System runs smooth and takes a lot of dirt out of the air. You can see it on the filter and the air smells fresh and clean. For people with breathing issues i truly believe this is the way to go. Martin usually changes our filter yearly and checks the unit on the roof. Now today we had Seth as our technician. He was highly skilled as well and a pleasure to know. A great team. And the owner and his family are very nice to as well as the office staff. Highly recommend them.
I’m disappointed in Red Apple Air Conditioning because they never got back to me with an estimate after over a week of my asking. The service guy was supposed to talk to my HOA after he left and I guess he did but then never followed through with a quote. I texted their office 3 times and was told he would get back to me but that’s 10 days ago. If they didn’t want to take the job, they should just say so.
We just had our dryer vent cleaned by Jose. He was excellent. He arrived on time and went right to work cleaning the vent. He was very conscientious about cleaning up any of the lint that fell to the ground. He is an outstanding technician, very personable. His job exceeded our expectations.
Got to give a big thanks to Jose for coming out and fixing the AC here at work. Its super cold now. Thanks again keep up the good work
Same day service, Leo came to look at a broken heater system and found out the problem provided some options, we approved the work and Leo finished the repair. Everything took about 90 mins and Leo was very professional and friendlyHighly recommended
Had a great experience today with my tech Martin. He was on time, very professional and personable. I would definitely use this company again for any of their services. It was a great value compared to other companies for the same service. Thank you for cleaning out all my dryer vents.
We had Red Apple come out and look at our AC, which was blowing hot air. Our technician, Martin, showed up on time and was extremely helpful and kind during the whole inspection and able to doagnose the problem quickly. He was able to come out and repair our AC as soon as possible and was a life saver. He was kind enough to check out our heating too. Very satisfied.
Seth , was great. On time, competent, friendly and very interested in doing an excellent job. I couldn’t be more pleased. I highly recommend this business. I had seen their trucks around, near me, for years and had never used them. I will use them in the future as well
Red Apple Air has always provided great service. Their technicians are always very polite, respectful and knowledgeable when making a service visit. Martin came out today and did a great job as usual.
Martin is very professional…I am happy with who Red Apple Air sent to take care of an issue I was having with my heater he is very professional, courteous and very thorough with what he does. Definitely will request him again if needed.
The technicians were very nice, on time, and polite when I had a service call a while back. They also gave me a heads up on the diagnostics charge for $79 and how it was waived if I went with one of the 4 repair options. It was a great deal and I got the problem resolved quickly. The tech even gave me a Red Apple mug and goodies for being a new customer. Looking to get more work done soon!
Martin H. Was very educated in heating system and was able to get heater up and running in less than 30 highly recommended and will be using in future projects and service calls
Very impressed with Red Apple Air! Thank you to Fermin, Rosie and Faith in the front office who answered all of my many questions. Our installers were Johnie and Zeke who were very knowledgeable.. They arrived on time and cleaned up the worksite at the end of the day. Thank you!
The technician Marvin came out to evaluate what was needed to repair /replace the 2 gas furnace wall units in the house. He was polite and professional and took the time to explain what was not working and what would be needed. He left leaving me confident in the accuracy of the report he would be submitting to the property management company.. Would definitely recommend
Red apple air has come out to help with heater issues on 2 occasions and both times they have been prompt, professional and able to fix the problem. I highly recommend Red apple air. Today the technician was Martin and he was polite, knowledgeable and quickly diagnosed the issue. This is a five star company with five star technicians.
Just had a maintenance service on my heater. Jose was the best. Very professional, courteous. I HIGHLY recommend Red Apple and Jose. Great service and communication .
Disappointing results. We have 2 locations. We had one a/c system cleaned out and everything was great. The second location’s a/c unit is super-old but worked fine except for a rattling noise for a few minutes when we initially started it up. This rattling had been there for about 2 years. We got tired of the rattling so called Red Apple Air. They came out and fixed the rattling noise but told us we needed to have it cleaned out which we did. This cost us about &600. 3 weeks later the a/c stopped working so I called Red Apple Air back to see if they could come out. They said there was nothing they could do with the old system and that we would have to install a new system for which they quoted around $6k. So we spent $600 for nothing. We may as well have just put up with the rattling noise. Disappointing!
Martin was amazing great work informative and came in with foot coveres which was super nice all techs should learn something from the way he made a impression for the company I work for SpaceX and I really valued his worj
Martin came and gave an estimate and was very professional. Seth came and did the cleaning and service. He was very professional and did a great job.
This is an excellent company for all HVAC needs. Seth just recently visited my house to do my yearly system maintenance and I couldnt be happier with the service and professionalism.
Martin came in on time. was very courteous and professional. figured out what was wrong with my service and had it fixed in no time.
Ooooh my word.. I booked a dryer vent appointment with them and I wish I took a pic of the stuff they took out of the duct that was attached to my dryer. I mean it was a straight hazard. Well lesson learned now I know to book my dryer vent cleaning annually now. Their prices are so affordable and customer service was great. Compared to the other business that I had reached out to. Thank you Red Apple !
Red apple came to service my unit and check for black mold he was very experienced and helpful he paid attention to details and informed me of my situation and informed me of the next steps he was very kind I would recommend this company
I am highly commend this company and my technician Jose is really helpful and friendly, personally solved the problems quickly, reasonable price, efficient customer service as well, I can’t gave less then five stars, because they are very reliable. Thank you
Martin came to my place and had the issue resolved in less then a hour
Very professional service and friendly. Our tech made sure to wear boot covers indoors and provided great service.
My name is Rosalind Thomas, Tyrone Henry is my son this is his account just want to Thank Red apple air for their professionalisms and the great job that they did for me.
I recently had an exceptional service experience with Red Apple Air, and I feel compelled to share how impressed I was with their team. From the moment they arrived to assess my HVAC issue to the quick and efficient resolution, their professionalism and expertise were evident.The service technicians from Red Apple Air were not only punctual but also incredibly knowledgeable. They quickly diagnosed the problem, clearly explained the issue and the needed repairs, and proposed a solution that was both effective and economical. The speed with which they addressed and resolved the issue was truly remarkable, minimizing any inconvenience.Moreover, every interaction I had with their team was a pleasure. Everyone I spoke to was super friendly and professional. It’s a breath of fresh air to deal with a company that values customer service so highly and treats their clients with such respect and courtesy.I highly recommend Red Apple Air to anyone in need of reliable and effective HVAC services. Their superior service, from the technical skills to customer interactions, makes them stand out in the industry. Thanks to Red Apple Air, my system is running smoothly again, and I couldn’t be happier with the service I received.
Seth was great, went back in the attic for a second look, helped my find my phantom switch 😂
Complete satisfaction, problems solved and maintenance completed. Faith, Rosie, and Seth were great!
Seth was great. Explained everything and did a wonderful job.
Worker is very nicely to explain the detail to me and work very nicely done, on the heater and a/c.and review check the system , give very useful suggestions that im appreciated.
Martin was very helpful to identify the issues. Great service from this company.
Awesome service. Came and diagnosed the problem with our heater right away and then came up with the best plan to move the thermostat and ensure it was in a hidden spot for me as I didn’t want it noticeable and an eye soar. Trustworthy and great work!
Martin H. Was outstanding!!! Fantastic service.Great company!!
We run a hot yoga studio and we were looking for a whole new HVAC system. A larger company quoted us an insane amount of money, was late for their appointments, and missed several of our calls. A client of ours recommended Red Apple Air, and what a gift that was! Not only was their quote HALF of what this larger company gave us....they were consistently professional, on time, and they did EXCEPTIONAL work! Our system before was so inefficient, and Red Apple was the first company to actually diagnose all the problems, give us a WORKING solution, and actually do an incredible job without disrupting our business. Our heating costs have gone down almost 65% since our new installation and our students are LOVING how hot it is.The customer service is really terrific! We have recently worked with Martin to repair a smaller AC unit in our business and he provided EXCEPTIONAL service all around! We are grateful to have found this company and will continue to use them and recommend them to everyone!
Seth was wonderful. He was on time and used his time promptly with doing maintenance to our heater, well mannered and great energy. He was highly educated on his services and explained everything very well. Basically a Cyclopedia in heating and air conditioning. I will forever use this service and I recommend you do too. If you can request Seth as the technician to your home you will be highly satisfied. Thank you Red Apple for providing 10 star technician.
Red Apple is always my go to company for A/C or heating needs. They are consistently professional, honest, caring, and, trustworthy. Its more like family than just another business. Oh yes, I do highly recommend Red Apple.
Martin is the technician that helped us! He is very professional, honest and knowledgeable and he should be an ambassador when it comes to customer service!! He also gave us advice about our heater if it fails again he is very informative!! Red Apple air is very fortunate and lucky to have him!!We will always request Martin in the future
Red Apple Air does the maintenance on my HVAC system, and its always a good experience. Today my tech was Seth, and he was super profession, clean, and courteous. The prices are fair and the scheduling/actual service is always quick, friendly, and efficient. Id definitely recommend.
Nice company. Seth came to clean my dryer ducts. It was raining quite hard and he still came and did them quickly.Wish I knew about them a month prior when I got my furnace replaced, would have love to get a quote from them.
Extremely helpful in getting our heater repaired
Excellent service! Sweet, thorough. Dryer vent cleaning went on without a hitch and it needed it very much. Everyone at this business including Seth is amazing!
I needed service with my restroom exhaust and my dryer vent cleaning and Martin and Seth helped me with everything that needed to get done. Very satisfied with everyone at this business. Highly recommend to anyone that needs the services that this business provides!
Seth was our technician and he was very polite and knowledgeable of his craft. We are satisfied with our service and would recommend to others.
Weve been using Red Apple Air for many years working with Fermin and recently, Martin has been our point person for all repairs and maintenance. Martin and Fermin are amazing! They are very responsive and patient when entertaining my many questions and they always provide useful feedback as well as quickly resolving any issues we have with the AC units. As a bonus they are friendly and show up on time! You cant go wrong with Red Apple Air, ask for Martin! They have fair pricing and get the job done!
Terrific and consistent service from Martin and his team here at Logan Studios. Swiftly working around our requests, great communication and always getting the job done.
Good service employees the house is cooler now I feel better prompt response was appreciated my grandfathers happy
Hard to beat the customer service. Timely, considerate and great work. Highly recommend!
I appreciate the quality of service Red Apple provides. A special thank you to Martin for always troubleshooting and repairing our units.
If your looking for a A/C company that cares, choose Red Apple. From my first phone call to them, they were professional and detail oriented. They showed-up on time, did great work and explained all my options. Their entire team was pleasant and made the whole process of replacing my complete A/C system along with a heater stress free. I would not hesitate to recommend Red Apple Air to anyone. Thank you again.
Frimine was very helpful & gave Customer very helpful tips on system.
Seth was great! All services performed, and reviewed with detail/clarity!
I have been a customer of Red Apple Air for many years. I have consistently had excellent service and reasonable prices for the equipment and maintenance. The maintenance of both the air conditioning unit and heating unit today by Martin was professional and thorough. He was very pleasant to work with and I appreciate the courtesy provided to me. I am extremely happy with this company.
Initial contact was with Eric who came out to evaluate how I could improve cooling to my loft. Eric was professional and knowledgeable and made recommendations. After providing a quote on-site, I scheduled work to be done the next week. A few days after his initial visit, my water heater started making weird sounds and Red Apple managed to fit me in and quickly send Eric over for which I was very relieved. They didnt charge me for the call since it had stopped making noise by the time he arrived.When the HVAC work was scheduled, Martin arrived on time with his crew and they all did a great job. Martin was able to identify the cause of a problem I was having with my air and quickly fixed it.Very pleased with the service provided by Apple Air and highly recommend them.
Very friendly and super efficient. From over the phone to in person services. They were great. Martin, the technician that came to our residents, was extremely helpful, professional and friendly. We are very happy with the company and their services. Thank you
Seth was very professional, courteous and pleasant. Red apple takes care of everything.
Martin was very professional and knowledgeable. He was patient with my questions and delivered excellent service . Red Apple is the only company I have used for my properties and they maintain the history of the services amd warranties . I trust them. Best decision I made was have them come to my property yearly for maintenance
This review is a bit overdue but Im hoping better late than never. First things first, thank you Fermin for designing a superior HVAC system that was reasonably priced. You were upfront and honest, which was much appreciated. The second shout out is for Martin. Excellent customer service and always very professional. Appreciate the advice and recommendations to maintain an optimal system. Thanks guys!
Fermin, Faith, Rosie, Seth and everyone at this business is amazing!
They were prompt, communicative, thorough, friendly, and spotted the issue with my heater right away.Highly recommend!!! Shout out to Martin! He was amazing!
~ I must have to say that their customer service is impeccable. they are truly informative. Maria was very nice and followed through with any questions that we had in regards to our service at our property in Bixby Knolls.
Last night (12/6/21) we lost power to only some of our home, but including the fridge and our internet. My wife and I both work from home remotely and rely on the internet heavily everyday.Mary and Misty were super quick to reply to my late night request sent out here on Yelp and I got a call from Mary early AM this morning. She set up a service call today and sent out Fermin who quickly found the problem, a corroded wire in the service drop. He replaced this and we are now back up and running. There are even some plugs that werent working for a few months that now are back up, so this couldve been even worse than it ended up last night.Bonus is, Red Apple also does HVAC service so they will be coming out to do that next, among other services they offer.You may not be able to tell, but yes, I will be hiring them again. They came out with quick, same day service that was fairly priced.
Been using Red Apple for years for our HVAC and plumbing needs at my facility....Fermin is not only knowledgeable but dependable, fair and honest. Highly recommend Red Apple.
Martin and Fermin were professional and overall great to work with. I recommend this company to everyone
Martin was EXCELLENT and knowledgeable. I would definitely recommend using Red Apple Air.
Very good service - heat pump service
I am very impressed with the great services he provided to me in installing an electrical panel. Unlike most businesses that making money is their primary goal with less concern about the quality of services they render this company not only provided me with optimal services, but the agent went extra miles and helped me and taught me how to operate a heating system which was installed by another company last year and the agent of the purported company refused to teach me how to turn it on and I was told read the manual. But the agent fromRed Apple Air went in great extent with great patience taught me which was not related to the service they rendered to me. I am grateful beyond words can express with the excellent services that Red Apple Air provided me. I believe principled centered businessmen like Fermin and his team must be acknowledged and recognized for great services they provide to our society. Fermin is a man of integrity , honesty who is providing excellent services with the intention of Serving his customers.The only regret that I have is that I did not know him last year so he could have installed my heater rather the abominable company which only was concerned about getting money. I highly recommend Fermin and his team for the excellence of their services which is rendered with utmost qualities, fairness and respect.
Excellent all around service Great Technician Martin Thanks
Seth was very helpful & very professional
Excellent service very professional
The Staff at Red Apple Air are easy to work with and Reliable
Experts in what they do and great prices.
Martin was outstanding!
Good service