Monkey Wrench Plumbing, Heating, Air & Electric

Mike was on time and a delight to work with. Got our job done in about 3 hours.Carlos came and helped and was great also.You have new clients when we need plumbing. many thanks

I want to take a moment to thank you and your team for your servicesSpecial thanks goes to Jonathan who really showed care and professionalism in the service provided Jonathan gained my trust and now you have loyal customer for life time ! I already put 5 stars on google for you guys thank you

Jose was very professional. Great attitude !!He also put on booties ..🤩Also dispatcher Abraham was able to get me in.Thank you I waited for another company for 2 weeks and they canceled my appt. Will refer to family and friends… Thank you

Alex Garcia was an absolute lifesaver! He’s hands down the best AC repairman I’ve ever worked with. Not only did he fix the issue quickly, but he also took the time to explain what went wrong and how to prevent it in the future. His professionalism, attention to detail, and friendly attitude really stood out. Highly recommend Alex for any AC repairs – he truly goes above and beyond!

David Galindo introduced himself and was very polite.He asked me pertinent questions regarding my non-working AC. He discovered it was a nonfunctioning register. David worked diligently, replacing the old register, then demonstrated how to use the new one and gave me a How To Use brochure. The house call went very smoothly. David is an excellent AC Tech.

Rick is pleasant to work with and knows his business. He did a very professional installation on a new tankless and returned when I had a concern. He has a good attitude and answers any questions without hesitation, He is a plus to your company.

I had a issue with a broken water main and sprinkler system. The water was turned off and I called in early Tuesday Morning. Ruben was on site within an hour of my call. Ruben looked over the issue and was able to offer 4 options to complete the work. Each option was thoroughly explained and I went with full replacement of the damaged sprinkler in copper and brass. I did make a change after the initial selection to have a manual system and Ruben ended up going to several hardware stores to locate the sprinkler valve type I preferred. The work which I expected to take 2 or 3 days was completed by early afternoon on the same day. Ruben and Elias were very knowledgeable and a pleasure to work with. I would recommend Monkey Wrench to family and friends.

Carlos was very easy to work with and did a professional job. Explained all costs before starting work. Good experience

Jonathan was absolutely awesome! Extremely knowledgeable and helpful. Very courteous and prompt too. Did the job quickly and professionally. I will definitely recommend him to others!

Ozzy performed my HVAC maintenance yesterday. This makes it the 3rd time in my home. As usual, he was on time, knowledgeable and professional.

Alex went above and beyond what we expected. We were extremely happy with his work.

We were very happy with the work done by Jesus. He was very professional and easy to work with.

Everything that was needed to be done, was completed. 8-12pm window. Was here before 9. Everything done was shown and explained to me. Im happy.

Excellent service. Very friendly, answered all questions and concerns, made good recommendations and the work done was great.

Rick came on time. He was friendly, knowledgeable and efficient.

Sean is great. We like him and respect his judgment. He has worked with our family for many years, along with his dad. We have noticed since the change in ownership that there is a much greater emphasis on upselling that we find off-putting. We hope that the new company is not choosing to take advantage of its customers, particularly loyal customers of La Canada AC and Heating

David Castro replaced the original small screen thermostat with also a larger bezel that covered the original thermostat plaster holes. It works fine. He did the maintenance check on our heat pump system per our contract and ended with an interesting discussion of Holiday tongue-tacos. We also discussed Holiday gumbo. It was a good professional service call.

Totally satisfied with Monkey wrenchEnrique was extremely polite and knowledgeable made my appointment the same day and they showed up and did the job and I’m so happy now I can take a shower without my tankless water heater shutting off. Thank you again for the great service

Luis from Monkey Wrench was very knowledgeable, he gave us advice on our tankless system and advised us on how to avoid issues in the future. We would definitely recommend MW in the future and plan to call them for future needs.

Eli was very prompt and courteous for our annual water heater service.

Excellent service. Showed up on time, was thorough, explained what was wrong (with photos!), explained what parts needed to be replaced, showed the new parts in place (with photos!), demonstrated post-repair function, and gave me info about an optional part that, if installed, will prevent future strain on the system. All in all a good experience.

Ruben Gaeta and Monkey Wrench are always great. Ruben kept us informed of his timing, was professional, explained everything and is really personable. Thank you!

Alex Garcia always takes good care of us, making sure our airflow is balanced and our hvac is runny as efficiently as possible. He also makes sure our questions are answered. Thank you Alex for going above & beyond for your customers!

Nixon was friendly, knowledgeable and thorough. He took care to explain my situation and options. I knew nothing about your company but I will certainly not hesitate to recommend Nixon and Monkey Wrench for all my plumbing needs.

Jonathan was great. Kept us informed throughout the repairs. Will requestJonathan for future service calls

Jose arrived on time, made the repair expeditiously, offered advice for future projects, and was friendly and polite! Recommend Monkey Wrench highly.

Total professional: knowledge, helpful, on-time, offering valuable pro tips ... happy to recommend!

Rick is super professional , very help me, he explains everything in super details, and offer me many options . Highly recommend x

Great service. Great quality. Great team of Chai, Vonn, Noe, and Alan as the lead.Thanks for a quick and great experience.

Scheduled work was completed in a professional manner. Very happy with the work.

Good job after an small adjustment on the schedule. Enrique is top!

I called this company and advised them that we had no heat, and that the heater was on the roof in a package unit. This company sent its senior technician to my home. After the tech arrived he proceeded to tell me that he did not want to go on the roof and that they really dont want these jobs. I said that with that attitude i did not want him to do the work.He charged us $90 and left. They have done work for us before, but I will never hire them again. They have a cant do attitude.

Jonathan did an outstanding job with the yearly service of my tankless water heater. He explained everything that was done during the service.

The technician was very good about explaining the fix and what alternative products I could buy. Overall a solid experience.

Luis was very helpful and kind!

Eli arrived on time and completed the faucet installation very quickly!

Enrique quickly assessed the situation and came up with a reasonable action plan. Very professional in all aspects.

Worked hard to resolve the problem and gave us honest feedback for a more permanent solution. Very friendly and professional.

Luis was timely, honest, and knowledgable. Highly recommend him!

He came to check the previous work done a couple weeks ago.answered my questions.

Jose was very professional, knowledgeable, and courteous. He explained procedures very clearly and did not try to pressure-sale me. As a senior citizen, I appreciate that very much. He is a keeper!!

Kai from Monkey Wrench Plumbing came out to look at our 2 tankless water heaters. He explained clearly what issues were found and what our options were. I was able to make a clear decision based on his explanation. Kai was friendly and answered my questions thoroughly. I would highly recommend Monkey Wrench Plumbing.

Nixon, did an excellent job in explaining what he found. Happy customer!!

Mike was friendly and professional. He quickly diagnosed the problem with my sewage pump, and got it working properly again. I would request him to return if I had other problems.

THANKS FOR EVERYTHING LUIS !!!!

Great company

I called for a technician to come out and give me a bid for AC repair. Person on the phone was rude and not helpful at all. I know whats wrong ,I was trying to relate it to her. She wouldnt hear me..

Great service and very responsive. This is my second time using Monkey Wrench. Very easy to work with and their team is extremely polite and knowledgeable.Luis is excellent! I was very happy to have him with me today.I had a new disposal installed (the old one failed). The whole process was about 60 minutes. From my point of view, easy!

Excellent experience. Very professional, friendly and efficient service.

Sean provided excellent service; no complaints at all.

Luis did absolutely amazing! He has great communication and he is very knowledgeable about all things plumbing!

DO NOT USE THIS COMPANY!!! JOE POPLAR IS THE TECHICIAN AND THE OWNER. HE CAME OUT TO REPLACE MY ZONE CONTROL BOARD. HE SPENT DAYS AT MY HOUSE READING THE MANUEL. AFTER THAT I KEPT CALLING HIM FOR THE NEXT 8 MONTHS CALLING HIM BACK BECAUSE IT WASN’T WORKING. I HAD TO TAKE OFF TIME FROM WORK EACH TIME HE CAME OUT. HE MUST HAVE COME OUT AT LEAST 15 TIMES TO TRY TO GET IT GOING. HE WOULD BE ABLE TO GET IT GOING ONLY FOR A SHORT TIME BUT IT WOULDN’T SWITCH BACK AND FORTH FROM HEAT TO AIR OR JUST DIDN’T WORK AT ALL.ALL OF A SUDDEN MY CONDENSOR WASN’T WORKING AFTER HE WAS JUST OUT THERE. HIS PRICE WAS $600.00 MORE THAN COSTCO AIR CONDITIONING COMPANY. AFTER COSTCO CHANGED MY COMPRESSOR HE WOULDN’T COME BACK OUT TO FIX MY ZONE CONTROL BOARD BECAUSE HE WAS MAD THAT I USED ANOTHER COMPANY. THEN HE KEPT TRYING TO BLAME COSCTO AIR THAT MY ZONE BOARD WASN’T WORKING WHEN THEY NEVER TOUCHED IT. TO FIND OUT LA CANDA AIRCONDITIONING SOLD ME A USED UNIT AND REFUSED TO WARRANTY MY ZONE CONTROL BOARD EVEN THOUGH LENNOX WHO MAKES THE UNIT SAID IT SHOULD BE STILL UNDER WARRANTY.I CALLED FOR MONTHS EVERY OTHER DAY, LEFT MESSAGES AND HE WOULD REFUSE TO COME BACK AND FIX OR REPLACE THE ZONE BOARD. HE ALSO REFUSES TO RETURN MY CALL WHILE HIS OFFICE STAFF KEPT SAYING “I DON’T KNOW WHY HE WON’T RETURN YOUR CALL”. COSTCO AIR COMPANY EVEN TRIED TO CALL HIM AND TOLD HIM THEY WILL MEET HIM AT THE PROPERTY BUT HE REFUSED AND WOULDN’T RETURN THEIR CALL EITHER.NOW I HAVE TO GO THROUGH THE HASSEL OF REPORTING HIM TO THE STATE CONTRACTORS LICENSE BOARD. I WILL KEEP EVERYONE UPDATED ON MY PROGRESS.I SPENT OVER $2,300.00 FOR THIS CONTROL BOARD NOT COUNTING WHAT I HAD TO SPEND ON THE COMPRESSOR AND TIME OFF FROM WORK. I HAVE BEEN WITHOUT HEAT AND AIR FOR OVER A YEAR BECAUSE I DON’T HAVE THE MONEY TO BUY A NEW ZONE CONTROL BOARD. I SHOULDNT HAVE TO BUY ANOTHER NEW ZONE CONTROL BOARD BECAUSE IT WAS SUPPOSE TO BE NEW AND UNDER WARRANTY

Very happy with both the technician and the company, they now look after multiple appliances on an annual basis. Hire them if you need help.

Very patient with my aging mother who had many questions.

Rick Aguirre is professional and very smart. He explains everything and is very calm and patient. He does a terrific job no matter how large or small. And he makes sure you are satisfied.

Jeremy was very friendly and knowledgeable. He explained things thoroughly in a way we could understand. We feel confident we made the right decisions with his guidance.

We have an older property with recurring plumbing issues and have been lucky enough to have Rick Aguirre be assigned to our job on several occasions. He is thoughtful & intelligent and addresses plumbing problems as if he was working on his own home. I really recommend Rick & Monkey Wrench Plumbings work!

Felix was great. Very professional and understanding of the issues and offered solutions to the plumbing problem we had. Would highly recommend him.

Luis and Eli were great! Arrived on time, explained everything fully and did solid work. Would highly recommend them.

Luis was amazing! Highly recommend

Was given on over view of my sprinkler problem. Was given several option on fixing. Chose my option and the problem was fixed in a timely manner.

David Castro is an Outstanding technician. Friendly, thorough and he’s been servicing our units for years.

Luis and Eli came to follow up on a previous appointment. They are always punctual, professional, and provide great customer experience. Its apparent that they care about the customer and would always recommend Monkey Wrench.

Henry was great! Right on time, addressed the issue with the Noritz tankless water heater, explained what he was going to do, did it, and then when a problem appeared with a toilet, he fixed it on the spot. I highly recommend Henry and Monkey Wrench Plumbing!

Ruben showed me the pictures, explained his recommendations, reviewed costs. He was patient and detailed.

Timely, professional and efficient. Great service, thank you David .

Great service, friendly and helpful staff

Alfredo was competent and knew what he was doing. Had everything planned out in advance

These guys were accurate and finished on time.

Very impressed with Monkey Wrench Plumbing. No reason to go anywhere else.

David is very helpful and feel comfortable in my home.

Jonathan had good energy and was very professional.

Excellent. ♥️👍

Fast and friendly.

He did a fine job.

I am new to the Pasadena area and I had personalized service and advice for my air conditioning and furnace needs with my move. The owner of the company would contact me directly to see if I was happy with the installations. They walked me through the requirements for such a major install for a large heater and air conditioner. Susan at the service desk and scheduling always called to follow up and be of help and service. Thank you La Canada. I will always keep my service contract with La Canada Air . Melinda Emery

Alberto is a good guy

Wonder people. Very honest. I highly recommend using their services.

La Cañada A/C was very helpful from the moment I called to the technician leaving my house. LC A/C is friendly, professional and fair prices. The technician also gave me some tips for maintaining my unit and ways to clean. Definitely recommend their services.Truly,JBD

All things fail, entropy sucks, but once Joe explained that we needed help and they have the experience, I said do it!Smart move, after a couple of days of hard work, the crew had the system rebuilt, and it now works as it should! All the old leaky energy wasting ductwork has been replaced and things are toasty again! Best part is the gas bill will be going down big time!Thanks La,Canada Hearing & Air, good job!

Alex was great

La Canada Air Conditioning sent a senior technician, Joe, who charged $90 for doing nothing. I had told them I had a sophisticated 5-stage unit that would need a consultation with Maytag Tech Support, but Joe did not call. He did say I had a “monster” complicated unit and that he would follow up with the local distributor for tech support, but never did. La Canada probably looks for easy jobs to sell brand new equipment and since my unit was under 2 years old and in warranty, they just made an excuse and walked away. Since I had agreed in advance to pay the $90 service charge I honored that, but buyers should beware this gypsy outfit. On the following day I had Ryan McGraw of McGraw Construction examine the unit and 24 hours later it worked perfectly, with 2 new circuit-boards under warranty. Shame on La Canada A/C.

Just over a year ago I had my Air Conditioning replaced by my home warranty company. A few months later, after it started leaking, I found out it was not installed to code. I had a different company come out & give me an estimate & attempted to hire them after the money from the home warranty company was reimbursed to me. They failed to make an appointment for the repairs for several months. I finally found La Canada Air from a recommendation on my Nextdoor app. Joe came out immediately during this first heatwave and performed an inspection of my unit. He gave me 2 lists...what needed to be done and what was optional. I mentioned to him that I have breathing issues at home. He gave me the different options for my unit for cleaner air that I am considering for the future. Joe was very knowledgeable and had info printouts for everything, even regarding permits. I wish I had called Joe first. Joe looked at my old invoice from the Home Warranty company & pointed out that I had paid for a HERS inspection that never happened. He was very clear while explaining how my HVAC system works and went over what needed to be done for my unit to be deemed to code by the city inspector & HERS inspections that were not previously done. His quote was very reasonable and on the day of the repairs, the installation techs, Noe & Anthony arrived on time with masks on. They were very neat and professional while working on this significant job to repair someone elses mess & they replaced my 30+ year old ducts as well. I also had them replace my 30+ year old mercury thermostat with a new digital one and I was pleased that they offered a model that my elderly mom can finally use. On the same day, following the repairs, the unit & thermostat began turning off. I called La Canada Air & they immediately sent their tech, David, out. Within minutes, he realized that a piece from my blower was overheating & needed to be replaced ...by fixing this, it also repaired my heater issue that I have been having since March. It turns out that I will not need a new heater as I had previously thought. For the first time in 5 years, I finally have a properly running HVAC. I am very happy with La Canada Air and will definitely be using them for my HVAC service needs.

Experianced,profecional,clean technicians with nicely organized service vans make your day cold in summer and warm in winter.located in a high class neighbouhood,10out of 10

We had a couple of nights with no furnace, and he fixed it. Rompt, professional, proficient, courteous.

Prompt, flexible, responsive, and get the job done! Been using them for years.

Fred was professional and friendly.

Always good service

Excellent work

Professional operation.