Zenith Electric Inc

I purchased a chandelier from my local lamps plus and was told their installer is Zenith Electric. I had my chandelier installed 01/24/23 by Loris for $1000. Unfortunately, the chandelier was installed incorrectly and uneven. I pointed this out and was told there was nothing they could do, as they didnt want to be late for their next appointment. I was rushed by tech to sign, being told that my signature was acknowledging nothing was damaged but in truth signed for satisfaction of installation. Now they are charging me $500 dollars to come back out to “repair” their mistake.Update(response): Multiple request were not made, only the one comment of the chandelier looking un-even. After receiving the quote and poor assistance from Zenith I contracted different installation company that corrected the mistake for $50--ten times less then Zenith. I created the review to share my experience. A large price tag does not guarantee decent customer service or that the job will be done correctly.

Poor value. I had problems with my casablanca fan/wall unit that had been professionally installed 3 years ago. The fan nor the integrated light didnt come on. Setup an appointment for someone to come out and troubleshoot the problem. The guys came out on time and looked at the unit. Took them around 10 minutes. They advised me that either the wall unit or the receiver in the fan are suspect. They charged me $160 for the troubleshooting and told me to purchase both and then call them back for install. Was hoping that Zenith would help me to get the replacement wall unit and receiver, but guess that this is not part of their service.Anyway, started to look into this today, trying to find the replacement wall unit. Found it on the internet and also downloaded the instructions just in case we need them. Looked through the instructions and it showed that there is a battery in the back of the wall unit. So I decided to first check if the battery may be dead before buying new wall unit and receiver (for approximately another $100). Replaced the battery what fixed the problem.So all in all, the troubleshooting performed was very poor and would have cost me additional time and money. I would have expected that when consulting experts that they would maybe know that certain wall unit do have a battery in them.Now, provided this feedback to their management that at first glance didnt seem to care too much. But, received a callback later that day and was informed that after review they decided to refund the $160 and to close the loop with their technicians as part of the continues learning process.All in all, could have gone better, but glad to see that Zenith does care about their customers.

I recently worked with Artin and his team for an electrical project at my home and was extremely impressed with their exceptional service. From the initial contact to the completion of the job, their professionalism, expertise, and attention to detail were outstanding. The team was prompt, courteous, and knowledgeable, providing valuable insights and suggestions. The electricians demonstrated technical proficiency and craftsmanship throughout the flawless installation, while maintaining open communication and ensuring customer satisfaction. The project was completed within the agreed timeframe and budget, exceeding my expectations. I highly recommend Zenith Electric for their reliability and exceptional service.

We are really happy with Zenith Electric. We have a very high ceiling in a tight space where we needed our chandelier. It was a difficult installation that other electricians were unable to do when they assessed the space. Loris and Ara were very professional, timely, and did a wonderful job putting in our light. We would definitely recommend this company to friends.

Good price. Great service. The Zenith Crew installed an EV charger for my new plug-in hybrid. They even took care of the permit for me, returning to my house to meet with the Building and Safety inspector.Highly recommended.

Absolutely perfect. Tedi and Gor were speedy, knowledgeable and creative in resolving our issue. Offices help in setting up the appointment was really efficient and friendly. A great experience, all the way around. Highly recommended! (Work done and review written in Feb 2023 but somehow this never got posted on Google.)

Tedy and Artin did an amazing job installing our Tesla charger. The end result was great.

We had a power outage in our house and half of our electricity was not working we contacted zenith electric and they responded right away they sent an electrician out and he assessed the situation and gave us a fare price to repair it . The job was done same day and we haven’t had any issues after that .We highly recommend zenith electric , they are polite and professional.

Louis and Ara arrived on time and were professional and did amazing work installing a ceiling fan above stairs in tight area. I highly recommend Zenith Electric!

I needed my panel upgraded and called Artin to have him come check the job. He was very quick to come look at the panel, he got the permit from the city and upgraded the entire panel. The job was completed very quickly and I was very happy with the end result.

Loris is very professional and expert . I had a chandelier that someone else couldnt install it , loris did it . He also very knowledgeable,

Vians and Sevan were prompt and professional in helping install our electric car charger. Highly recommended!

Loris did an amazing job!!

Timely and consistent. I have had them add a number of outlets in my home and weve been satisfied with all the work so far. They are thorough in asking questions in advance of visits, so the service itself is smooth and efficient. Will definitely book them for future electrician work.

I called zenith electric to install a charger for our new Tesla, they offered us free virtual estimate witch was very convenient and our charger was installed within couple of days . We highly recommend zenith electric

Our light stopped workings at week and despite multiple light bulb changes by me and my fiancé, we could not get the light to work. We called Zenjth Electric to come take a look and Tedi and Art came within our time frame. They were very professional and they gave us 15 minute heads up when they were on their way. Of course the light worked as soon as they changed the bulb but unlike other companies they did not charge us since it was since a simple fix. They were so kind and as someone who is putting their property on the rental market, this is the type of company I feel like I can rely on. They will definitely be my go to electricians from now on!

The company is very responsive and Loris was super helpful sorting out my challenging fan installation.

Customer service 💯 Guys from zentith are Very professional and helpful. I had them install lighting in my body shop and there jobe is clean and fast . Thank you guys 🙏

I spoke to artin and he helped me figure out the plan. I’m a pharmacist and was trying to figure out the entire specs for my pharmacy (xpress med pharmacy). Him and the entire team were there the entire time and did such a clean job. For my next pharmacy i will definitely go to these guys again. Thank you again artin and the entire zenith electronics team. 🙏🏻🙏🏻🙏🏻🙏🏻

Grate customer service and workmanship

If I could negative stars I would they came over just to make a deeper hole in my kitchen ceiling without quoting me what it would cost to fix, and they also broke my ceiling fan in my bedroom . I asked them to leave . I would not recommend this place even to my enemy . My light fixtures still are not working to this day .

Revlsig

Excellence, full 5 🌟