Downey Plumbing Heating & Air Conditioning

11829 Downey Ave, Downey, CA 90241, United States
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Downey Plumbing Heating & Air Conditioning
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Ba
Review №1

I have used this company several times for different repairs. They have always done a fantastic job the first time around. They are professional, explain what is happening and why it happened. Every technician that I have talked to is always kind and polite. They make you feel at ease. No tricks or gimmicks. Great company for plumbing repairs!!

An
Review №2

Our Diagnostic Specialist Tyler Plueger did an outstanding job installing our in wall gas furnace. Very detail oriented and did a thorough job to include the ventilation. I’m am extremely happy with the outstanding service I received. Tyler did a great job of protecting my floor and kept his work area clean. Also cleaned the furnace wall opening after removing the old furnace and installing the new furnace. I highly recommend this company for any of your plumbing, heating or air conditioning needs. Tyler thank you for the great service!

MM
Review №3

I always get the best service from downey. This last time, Carlos Soto came out to service us, and Not only was he a nice guy, he knew exactly what to do. He was very efficient and polite and i wish him, as well as the rest of your staff, to have a blessed holiday. I hope they get a nice Christmas bonus. They definitely deserve it.

Ca
Review №4

Carlos and Joe from Downey Plumbing & Air Conditioning came to my residence did outstanding job on issue at hand. They talk me through process from start to finish!! Thank you Downey Plumbing!!Carlos!

Ke
Review №5

Ive always been happy with Downeys service. Currently I have an old house that was neglected and needed work. Alberto did a great job clearing the kitchen sinks, replacing the pipes and installing a new garbage disposal. He was very pleasant and worked very hard. On another visit he did maintenance on a neglected A/C and furnace combo and replaced a needed new blower motor. The furnace inducer motor wasnt working very well. He explained what the inducer motor does and why it is crucial. It wasnt necessary so soon but I asked him to replace that too. The two were expensive but well done and will save me years of worry. Very important: I also paid a reasonable amount to have Downey perform maintenance on a regular basis. Marcos and an assistant replaced an ancient leaking toilet with a beautiful Kohler. It is great to have the house moving towards being shipshape. I recommend Downey Plumbing Heating and Air Conditioning.Kerry Bossin

Ch
Review №6

Once again Downey Plumbing has saved the day!AC went out late yesterday. I immediately called Downey and they said they could have someone out first thing in the morning. Tyler showed up first thing and fixed the AC within an hour. He was friendly and professional. Thankful, cool homeowner here!

Ir
Review №7

The technician was very polite and helpful. He explained everything he was doing abd the reason for the work. I would highly recommend Downey Plumbing Heating to get the job done.

Te
Review №8

Our technician, Carlos was very thorough, thoughtful and friendly he took care of our problem and left everything clean. He was very knowledgeable and reassuring about all of his work. We were very pleased.

JR
Review №9

Rodrigo was very professional, kind and informative about the situation with my clogged toilet. He got done with his work in about 30 minutes and made sure he testes the toilet and shower clogs before leaving to assure that the issue was gone. I would highly recommend Downey Plumbing Heating & Air Conditioning to anyone!

B.
Review №10

They got here sooner than expected. Very cordial & polite. Stayed for 15 minutes after inspection.

do
Review №11

I’m very pleased with their timelines, professionalism, knowledge and communication. Water heater repaired and offered other knowledgeable information regarding the Gas switches.Thanks for your honesty

au
Review №12

Technician was wonderful!! Both techs were great and very professional! I have nothing but good things to say. Thank you!

St
Review №13

Downey plumbing assessed the issue and replaced our gas line the next day. The service was done expertly and efficiently all completed in under 48 hours. I would highly recommend Downey Plumbing and heating.

yu
Review №14

Technicians arrived as promised and were very professional. They explained everything after inspection to address the repair. Job was done professionally and we are very happy with the result.

me
Review №15

These people are thieves and the company is a scam. They charged $150 for a diagnostic fee and did not perform such. The plumber literally called tech support and had me purchase parts that did not work. They then wanted to charge another $150 to come out again to run another diagnostic from the previous one they had done a day ago . Do not do business with these people. They are thieves !!————-UPDATE:Hi Joseph/AmandaMy plumbing issue was fixed same day by another local plumbing company in Downey . Upon further review, we discovered that your plumber Juan never called Rinnai’s tech support when he first came to inspect and charged $150. We found this out when another plumbing company came to inspect the tankless water heater and contacted Rinnai; they had no record of any call or case number from your technician (Juan) . Furthermore, the issue was misdiagnosed by your technician, leading me to purchase unnecessary parts and waste a week of unnecessary time. The water heater needed to be replaced entirely, but your company completely missed this due to negligence and incompetence.

Th
Review №16

Shout out to Aaron. The task ahead was big and he definitely came through! He was very professional and willing to answer any questions I had. Will definitely recommend Downey Plumbing to friends and family. Thanks again!

Ta
Review №17

Downey, plumbing and heating are the best. Knowledgeable and fast working. Definately will use them again.

J
Review №18

Great communication! They came out and diagnosed the problem and fixed it - did a really good job. My only issue with any company is when they ask to come inside and use the bathroom. It would be nice if they would find a fast food place prior to arrival.

Gr
Review №19

I had my water heater installed with Downey plumbing recently and also had to try to figure out issue with our gas line. All the technicians that helped us were very friendly and helpful! Highly recommend!!

Ch
Review №20

Marcos and Axle were great in diagnosing and fixing our leak underground. They had to almost dig down thru 3 feet of concrete and dirt to find the leak. They took careful measurements to make sure they didnt need to dig more than necessary. We are grateful for their professionalism and promptness.

ca
Review №21

Excellent customer service, quick response and appointment, accurate assessment and repair. stopped water leak and stopped increasing water bill!

Re
Review №22

Alicia and Jose were terrific. They’re very personable and they listen. They fixed two of the three plumbing problems today, my toilet and washer drain. They will be back to install my garbage disposal. I will give them another rating at that time.

Ch
Review №23

Downey Plumbing and its representatives Steve and Alberto came in a timely manner and solved my plumbing problem in a short amount of time. I was very pleased,

el
Review №24

Downey Plumbing employees are polite and helpful. They called me, when the plumber will arrive to my house. German was the plumber that came to my house and worked hard to resolve my plumbing issues. He was on time, respectful, pleasant and he patiently answered my questions. I could not ask for better service. Thank you Downey Plumbing.

le
Review №25

Aaron came out and was very professional he took care of the sewer stoppage in a very timely manner and I thank you downey plumbing

Ji
Review №26

Plumbing technician German & another associate removed under the kitchen sink, the reverse osmosis equipment & filters within a short time. This gave us more room for storage. Nice clean work, no spills, no mess. Will have them install new filtering sys later.. very good & very clean jòb.

je
Review №27

The young man that came out was Erin. He got right to the root of the problem of my drain to care of it. Two other gentleman came out from different company and could not figure out the problem. I’m so grateful and I love this company Norwalk Downey plumbing they are amazing. Thank you so much Sharon I really appreciate you. Have a wonderful day.

Ro
Review №28

Technicians are always professional and knowledgeable. They make every effort to come out as soon as possible (I called at 4pm on Friday and they came out at 12pm on Saturday)! We are so thankful that they got our air up and running! I highly recommend them!

Cy
Review №29

Both of the plumbers who came were knowledgeable and very easy to communicate with.

We
Review №30

Our service technician was Aaron Gonzales. He is the best, knowledgeable, professional and even cleaned up his work area after the job was complete. He kept us updated on what was going on the entire time with our plumbing issues . I would definitely recommend this company to anyone.

Ja
Review №31

Great service. Quick and professional response.

Jo
Review №32

Excellent quality service. Courtesy and good communication throughout.

Pa
Review №33

We have had to use Downey plumbing a few times and they’ve been great every time. Plumbing issues are never fun but they make it less stressful, they arrive within the time slot they’ve given you , they contact you when they are on their way to your house, they get the job done! Oh and everyone from the office to their plumbing techs have been very friendly . I wish I could give them 10 stars !

Da
Review №34

My Camera Is Not Working. Downey Plumbing Heating &AirCondition Is Surreal .👍🏾

Ba
Review №35

It was an excellent experirnce..Juan was very professional and well organized..He arrived on time while it was heavily pouring rain all morning and he continued to remove the heater and thoughly cleaned out the heater shed and installed new plumbing in from the heater shed to the new unit..He carried away all the old products...Still pouring rain when he left..I was very appreciative to get my hot water after waiting four days.....

Ro
Review №36

They did an awesome job finding the problem. There technicians were very nice and professional. They communicated very well. Highly recommended them. I’ve been using them for about 5 years

Ke
Review №37

Best plumber in town! Miguel and Steven crushed my water main leak in record time. Highly recommend!

Ca
Review №38

This is the first time I used my Homeserve coverage for a leak in my yard. I am more than pleased with Homeserve and Downey Plumbing! Excellent service and excellent work! Very professional, very easy to communicate and deal with, and very prompt for all their appts.

Ba
Review №39

Aaron was quick to respond to our needs, so late at night, he knew exactly what to do , did it and left us with cleared shower drain and the toilet flushed with no more problems. The plumbing service Active Plumbing that came earlier in the day left without solving the problem and he (Freddy) said I needed new pipes going out to the street and that he will come back tomorrow to jet the system. I’m calling to cancel and telling his boss about this issue

Fr
Review №40

Downey Pluming Heating and AirWe’re Awesome! 👍✅Tylor and Jose were very professional With there fast response and accurate findings with the owners gas furnace system.We needed there expertise and honesty with the issues we were facing before closing escrow.Theses guys were super attentive and got it Out from its original spot and had the entire gas furnace system installed within a few days as promised. You guys Rock!I can’t say it enough ! 👍 They were professional, & very Helpful.Thank you to Downey Pluming Heating and Air front office.I will definitely use DPHA Contractor again. Big shout out to Tylor and JoseYou guys Rock.!Thank you again.RegardsRealtor, Francisco Martinez Jr.Trillion Real Estate IncCalifornia, 92590

Ke
Review №41

Jose your Plummer was nothing but professional and attention to detail. He targeted the discrepancy and fixed it! He was very explanatory of what was wrong and how he was going to fixed the issue!

Mi
Review №42

Downey Plumbing is our go-to for all our plumbing needs. We discovered them after another plumber left us stranded. We now use them exclusively and you will too! It is easy to get an appointment, their technicians are professional, friendly and explain the issues in an understandable way. Their prices are great and they don’t upsell or pressure you into anything. Do yourself a favor and call Downey first!!

ch
Review №43

Technicians were very professional, came out in the timely manner, checked out my problem. Unfortunately, the problem was not able to be covered by my insurance. They did a thorough job of assessing my problem.

Ji
Review №44

After 3rd slab leak - had to get the house re - piped and of course this right before Thanksgiving.Contacted Downey Plumbing and a quote later that day and the crew was there next day! Water back on!Thankful for the professional and excellent work that was done!

Ra
Review №45

$600 wasted. Company sounded great because they have a 90 day guarantee. Technicians arrived at my home, I explained We were having an issue with one toilet. The technicians advised that the issue was with both toilets and it was a mainline. They ended up removing the toilet that we didnt have an issue with Clearing out the mainline, and leaving. They left a huge mess, and were dripping toilet water from their tools all around my home. I didnt make a big deal about it since they advised the problem was fixed. 4 days later the problem happened again. Our toilet was still backing up and not flushing every time. Some times it was fine but most times we had to use a plunger. So I called them back. They advised me that if the issue was different than what was originally called about, there would be a $75 fee. I Did not worry about this since I was 100% sure it was due to the original problem. when they arrived they advise that nothing was wrong. I explain that its not every single time that the toilet backs up but most times it does and we have to use the plunger. Since it wasnt doing it at that exact moment they werent able to do anything for me. So I paid the $75 and they left. Today, my restroom is completely flooded my sink is also flooded in my kitchen and the water is not going down. I called them to let them know that Im within my 90 days and Im having a huge issue at my home with flooding. They advised that since they came out a second time already the guarantee has been fulfilled and no longer valid. This call would be considered a whole new issue. I know that its not a whole new issue. This is the same issue I was having when I originally called them. Completely unprofessional over the phone, So my family is out of money and now I have to deal with having to fix my home and this flooding and still fix the issue of why my toilets are backing up. I Do not recommend this company.

Ka
Review №46

It has been so great switching over to Downey Plumbing! They take care of all of our business needs and they make sure to come quickly whenever we have an issue. Tyler is wonderful and is great at explaining the problem and getting everything back under control.

No
Review №47

I called Downey Plumbing Company about an issue with running water, possibly underneath my house. Within 30 minutes if my call, Downey Plumbing pulled-up in front of my home. Rodrigo & Jack, Downey plumbers, were timely, professional, efficient, courteous, friendly, and explained plumbing problems & services needed to correct the problems. The two of them make a great team and are an asset to Downey Plumbing Company. Kudos to Downey and their team of plumbers!!! They really came through and are very much appreciated!!!!

Da
Review №48

The guys were great very patient with me. I had some insurance issues but it all worked out. I love the work they did.

Ma
Review №49

The workers did everything in a timely manner and very professional

MI
Review №50

Thieves!!!! Incompetence!!!! Crew came in on an emergency, tore up the walls and claimed the leak was at the drain, yet any intelligent person would realize leak cant be there with the water is not flowing. After charging over $3k for completely unnecessary work they claimed a secondary leak. NOT SECONDARY, THE ACTUAL PROBLEM!!!!!Run from this company, dont make the mistake we did.And I got the actual problem fixed by an extremely professional plumber for 1/3 the cost I paid for NOTHING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ve
Review №51

Alberto from Downey Plumbing was top notch!

Ra
Review №52

Wonder job, done it really fast ... will call again

Ch
Review №53

Technician was very supportive, very knowledgeable in his skills.Showed interest in making sure the customer understands. Went above and beyond to explain my options.Thanks Downey Plumbing.And we’re in Time.

Ro
Review №54

They were able to diagnose the problem quickly. It was not covered under Home Serve USA insurance

Ba
Review №55

Small leak in main line. Water to house completely shut off. Downey comes and says they dont have correct size PVC piping. Instead of running 5 minutes to Home Depot or Ace they told me I would need to wait until Monday (5 full days) without water to the house. Called the supervisor and same was said to me - they wouldnt budge. Would NEVER recommend such an inept company - doesnt have basic plumbing supplies and arent even ashamed about it.

Pa
Review №56

Carlos was professional, knowledgeable and arrived on timeI was relieved that everything was taken care of in the manner that it was!

Xa
Review №57

Very knowledgeable workers. Very professional and kind. They did an amazing job at my grandmothers house. Thank you for an amazing job well done.

Tr
Review №58

Called them to see if my water heater could be fixed or needed to be replaced; it needed replacing. They quoted me and sent the information to my email to mull over and I can call them when Im ready to replace. Marcus was very professional and courteous. Thank you

An
Review №59

Marcus was very friendly and did a great job! He knew exactly what we needed and did it very quickly and efficiently!

Wi
Review №60

Our family has been in Downey for over 25 years. We’ve tried other companies for our plumbing needs and no one beats Downey Plumbing. They’re courteous, professional, knowledgeable, and affordable. Jose Reyes has been out to our home for Plumbing and HVAC before, and imho, he is the man! Please Downey Plumbing, if you’re reading this hold on to that man, he really is a great person and an employee that is a service to your brand. Thank you Jose Reyes for always being prompt and professional. Thank you, Downey Plumbing for helping us when we need it. Your company is an excellent part of our community.

Ru
Review №61

From Initial Contact, with Immediate Response to the Pleasant, Expert & Professional Plumbing Tech, Miquel, we have Nothing but High Praise for the Excellent Service We Received from Downey Plumbing in Our Time of Need...! This, in which is our view, Should Be the Way a Plumbing Experience Should Always Be...Less Effort More Results...!Thanks Downey Plumbing for your Excellent Services..!!

Ar
Review №62

My technician Juan was very courteous and helpful. Makes you feel good when someone knows what they are doing and comes right in and get the job done.

Ca
Review №63

Great service! They were able to get out fairly quickly and fixed the problem . Hassle free service!

W
Review №64

Juan did a great job diagnosing issue with the central heater and getting the part as quickly as possible. He replaced the new fan and got the air running in a very short time. He also checked all the vents to make sure the air was cooling and flowing. Very professional and nice person. Would use your company again.

Ly
Review №65

DOWNEY PLUMBING workers,were extremely professional,polite and had awesome personalities!!! That company,always does,outstanding work,they treat my home,as if it was,their own! Each time,I need plumbing work done,,I always request,DOWNEY PLUMBING COMPANY!!!!!! I would recommend,this company,to everyone!

Yv
Review №66

Very helpful, informative and took care of our issue right away …. Will always use them

Cr
Review №67

Downey Plumbing always does an amazing job.I would even call them if it was not covered by my insurance.Way to go Downey Plumbing!!

co
Review №68

They have very professional technicians would recommend very knowledgeable about what they are doing keep up the good work.

re
Review №69

The guys that did my bathroom leak from my 2nd floor to the first floor did an awesome job! Fast and efficient.

Gi
Review №70

Jackie was awesome the customer service was great thank you very much for all the services.. The Bell family

Jo
Review №71

Done a great job fixing the value on my dryer.

el
Review №72

Professional and customer service was excellent

Fe
Review №73

Your staff knew her craft. She was very professional. I want her on my team. Very knowledgeable.

sl
Review №74

Excellent, professional, kind, complete and timely service!

T.
Review №75

They were efficient, courteous and FIXED the problem. I would recommend them, for sure.

Jo
Review №76

My toilet is leaking again please send Carlos back

Ro
Review №77

Rodrigo was very diligent, professional and empathetic to my issue.

De
Review №78

Excellent in every aspect from making the appointment to follow up and the service by two really nice and capable employees

Jo
Review №79

Awesome job, thank you!

an
Review №80

Crooks!My home warranty service called them on Friday. They showed up and said the water heater was still under warranty and they would get the part. On Tuesday P.M they let me know that the part will take one week to come from Rheem (the water heater manufacturer) and rather than have me suffer without any hot water, they will install a new water heater.I called another plumber who is not part of the home warranty program, he came and fixed the problem in one hour and charged me $280.These people are dishonest and they made me suffer with no hot water for over 5 days. Hope they go out of business!

Da
Review №81

The tech that came to my home to clear the sewer was pilote friendly courteous and knowledgeable he did a great job and didn’t leave a mess! Job well done!!

Ab
Review №82

Bad company dont deal with those crocks they will rib you off. I called them to check my AC unit he found out the capacitor was not working. he replace it without telling me how much it is going to coast me. I was shocked when he said $295.00 . The trip to the house is $105.00 which I have no problem with , the capacitor coast no more than $15.00 it was hanging by a clip it took him two minutes to replace it. Then he told me the AC has a leak and the coast to fix it is more than $800.00. I paid him his money and told him I will call another honest people to come and fix it. The new company charged me $300 to fix the leak . I was not surprise when he told me they charge no more $50.00 to replace the capacitor, I was ribbed off when Downey Heating & Air conditioning charge me $295.00 for a $15.00 CAP

Ri
Review №83

I had a problem with my hot water line below my house, the plumber Rodrigo Downey Plumbing Heating & Air Conditioning, came and found the problem and fixed it. He was very professional and did the job perfectly.. 100 recommended

Mi
Review №84

They were very efficient and did the job completely. Every time I get their service, I feel that it can’t be better than the way they do their job.

La
Review №85

The plumber came before the scheduled time and completed the job perfectly. He was polite and efficient. He made sure the job was done correctly. I highly recommend Downey Plumbing and Heating and Air Conditioning for their prompt and polite service.

Gl
Review №86

Berto was professional, friendly and timely!

rb
Review №87

Always helpful and reliable plumbers

Ja
Review №88

Aaron and Jose went above and beyond to resolve my problem using the least invasive method possible.

Ra
Review №89

We are very pleased with the service.Work completed in one day and good communication. Also a follow up called

Gl
Review №90

I got charged $600 (not covered by insurance) for reinstating the cement floor over the hot water pipe that they fixed, it started to leak cold water from cement floor but technicians can not find the source of the leak. They said maybe because the cement was mixed with water, but that was cemented 6 weeks ago! (I also had issues with the technician switching the hot/cold hoses for the washing machine when they reinstalled it after cementing the floor under the washer. 2 technicians from Downey Plumbing came out to check, they said its an issue with my brand new washing machine.l. called the washer manufacturer LG their technician found out that the hot/colds water hoses were really switched! I mean these are plumbers, why didnt they diagnose it the moment i said that im washing with hot water, shrinking clothes that are not supposed to be washed in hot water!). So needless to say- Im not happy with Downey Plumbing. Sorry.

Jo
Review №91

Call the guys at Downey plumbing and heating. They were at the place on time. The technicians gave me the quote for $495.00 for leak test the gas line so we moved forward.After the pressure leak test was done he call me back and gave an estimate for $4621. To replace the leaking gas line. The quote was more expensive than I thought. Call 2nd plumber gave his estimate $2600 this is more reasonable. I hired the 2nd plumper and he asked me did anyone had done any work? I said yes, for what for pressure gas line. He told me that no one has been underneath the house and no one has open any gas line to done pressure test.So I call Downey plumbing to find out what happen. And one of the ladies answered the phone. I was trying to explain and clarify the work the was done. This lady was very offensive not letting me explainLetting me know her technicians are experiences plumbers and they know what they are doing. I asked her to please let me speak with her manager/owner she put me on hold for 5 minutes and told me we will call back today. 3 days have passed and no one has call me back. I do not recommend Downey pluming and heating for any services.

Ja
Review №92

Am so thankful for there service two gentlemen came in timely matter and got to work thank so much for your service.

Dr
Review №93

The Tech was thorough and informative. He was polite and very professional as well.

Ja
Review №94

I would never hire Downeyplumbing.com I found them online and I place a service call for a back up main line and they caused so much damage to my plumbing would not take no responsibility for damage cause by technician did not fixed problem just caused more problems and cost.

Ka
Review №95

Called to schedule appointment and clerical was very helpful with answering my questions as this was my first plumbing issue to have at my home. Highly recommend Downey Plumbing for all plumbing problems.

Da
Review №96

Everything was professionally done, from the greetings at the door, having shoe covers ready to put on to come indoors and of course fixing the leak.

Al
Review №97

We hired them to use hydro jetting service for the drain in our restaurant the service man said it was warranty for one year, we called the customer service that our drain was flooded again she said the warranty is covered only 90days. If you call around or search for other companies for this service most of them warranty is 1 year. For a small family business owner this type of expense is a lot for us. Why would they do stuff like this to people.

Ju
Review №98

Miguel was prompt and professional. He quickly diagnosed and resolved the issue.

Ed
Review №99

Excellent office staff and plumbers! Very communicative. Pleasant, friendly and very professional. Thank you all!!

lu
Review №100

Marcos and his helper did a good job and also customer service call good service happy with the services

Ro
Review №101

Quite helpful

Ro
Review №102

Our tech Sam was great! Very customer service minded.

Ch
Review №103

The technician was knowledgeable and great!

El
Review №104

Quick and knowledgeable staff at Downey Plumbing.

Ja
Review №105

The plumber Mr Jose was super personable and took the time to rule out every possibility of what my water leakage could be. He was thorough.

Be
Review №106

Downey Plumbing was great. Im glad I called them. Santiago was prompt, experienced, and thorough.

Ke
Review №107

Your place came to my place and made it a better place.Your technicians were kind and efficient in repairing what was needed. Thank you!

Ca
Review №108

This company has been addressed to the Contractor State License Board. There was a senior charged $1400 for a deposit leaving the customer with no work done. Violating contract law. A deposit needs to be $1000 or 10 % whichever is LESS!Senior SCAMMER !!

Ma
Review №109

Techs were great … Downey Plumbing 👎🏾

Ma
Review №110

My commercial swamp cooler had not been properly maintained and was in terrible shape. Fortunately, Tyler with Downey Plumbing was able to get it running beautifully. He carefully diagnosed the problem and explained the process to restore it. What a relief to find a reliable service technician at a fair price! Moving forward, I will use Downey Plumbing for all of my businesss AC/Heating (and swamp cooler) needs.

Gl
Review №111

Oa;wau as for Aaro when I ned Dwney service.he knows what he is doing, he is clean ,curtious, ad respectful

Lu
Review №112

I have been known Downey for many years. Always great service. Today Berto did a great jog to find and to fix the problem of my dishwasher previous instalation.

Jo
Review №113

Ruben was great! On time, professional, and did great job.

Jo
Review №114

Staff at Downey plumbing are always professional and always go the extra mile to help out. Service was very fast and reliable, thank you for your help.

Ja
Review №115

Wonderful, friendly, speedy and reliable service. They keep you in the loop every step of the way. Polite and competent techs and office staff. Very fair pricing. They’ve been in business a long time and I can see why. Keep up the great work and thank you for squeezing in my water heater install.

Be
Review №116

Marco was on time very nice, communication was very professional. Didnt take long to unstop kitchen sink, and install new garbage disposal, I highly recommended MARCO!!!

Mo
Review №117

Consistently Professional. Assess Issue, repairs done right first time.

Be
Review №118

I want to say I had the most wonderful experience with the employee Alicia Harris. She was very friendly, easy to interact with and very pleasant. Please ask for her if you use this company she was absolutely the best. Thank you.

Jo
Review №119

Came on time, found the leak quickly and repaired it. Very professional.

Da
Review №120

We love Downey Plumbing!! They are always professional, timely, and thorough. We have used them for many years. The service is always well-done , and you don’t have to wait forever for someone to show up like a lot of other companies. They explain everything as they go and refer to any additional service that may be needed without you having to do anything other than answer the phone and set the appointment. We have had small and major service done, including major work, cleaning, and addition to sewer pipes performed. Their employees are always polite and friendly. You always feel heard and not rushed through. Have never been disappointed with them.

Mo
Review №121

After explaining to Aaron the reason for my calling, he went directly to the problem with expertise. Very pleasant and professional. Thank you very much.

De
Review №122

It was an emergency stoppage on a Saturday night. Thought I would have to wait until Monday but no they were here early Sunday morning. Thanks keep up the good work!!

Ka
Review №123

Prompt, thorough and honest service that was professional and reasonably priced. Would highly recommend.

JA
Review №124

On time and friendly replaced the pipe on my water heater when I thought I needed a new water heater I didn’t. They were very efficient and completed job in a timely manner. They were great🤗

Br
Review №125

Downey Plumbing is a most professional company. Everyone I spoke with is knowledgeable, pleasant and follows through. Juan knew just what the problem was. There was an opening and he and Carlos got the job done the next day. That was much appreciated. They cleaned up the area beautifully. They are such an asset to the company.

Ed
Review №126

Outstanding very professional

Su
Review №127

Downey Plumbing is First rate with me. The Plumber they sent for my repair gets a 10+++ for his professionalism and skill. I was totally please with the repair he did for me and will be referring Downey Plumbing to my Friends and neighbors.

Na
Review №128

Good job on time

Bm
Review №129

The plumbing technician Rodrigo was the best!! He took his time to really analyze the issue and went above and beyond to explain and answer all of our questions. Our home is notorious for mysterious puzzles. However Rodrigo never gave up and was persistent to identify the issue and get it done. Thank you for saving our home.

ca
Review №130

Great place to get your plumbing needs taken care of. The guys know what they are doing and have a vast amount of experience

Sp
Review №131

They sent the technician and after checking my water heater the estimate repair was outrageous. They started to add additional work and doesnt need to be done to the repair invoice. It was very outrageous that I could do the work myself for under 800 bucks. These guys charge three times that amount just trying to make a quick and easy buck. After calling another company they re-check my water heater and said that only need a new one without replacing anything else. I paid half of their price. I am glad the other company was very honest and did the work amazing. I wouldnt recommend this Downey plumbing at all.

Ta
Review №132

Great service. Very knowledgeable and respectful young man!

Da
Review №133

Perfect service… I always use Downy because their people are polite, professional, show up at the promised time and best of all fix the problem that you might have the first time! I don’t waste time calling other plumbers now as Downey just works great..

Ju
Review №134

Great service , showed up fast on a Sunday & fixed my clogged sewer within 30 minutes . Well experienced & courteous plumber . Many thanks to Downey Plumbing!

Lo
Review №135

Awesome customer service every step of the way highly recommended 👍

Mi
Review №136

Great service and knowledgeable workers

do
Review №137

The service was excellent and very quick called one day and they were promptly out the next day so we are very pleased with their service and we would highly recommend them to anyone that needs plumbing services

Ka
Review №138

Very professional

Ke
Review №139

Ive used Downey Plumbing Heating & Air for many years at multiple locations and theyve installed air conditioning, upgraded plumbing, and recently they installed a new garbage disposal. They are always professional and will make sure the job is done correctly. Recently I had Marcos and Alberto install the in sink garbage disposal. They did an excellent job and left zero mess (they even cleaned up the mess that was there before they arrived). I will continue to use Downey in the future.

Gl
Review №140

Technicians were on time and got the job done efficiently. Very pleasant and easy to communicate, I highly recommend Downey plumbing!

Ka
Review №141

Great service friendly kind helpful. Thanks Luis

pa
Review №142

Tyler was wondering working with him a totally different experience!

Ma
Review №143

Thank you RomanFor your professionalism and good customer service.

Lo
Review №144

Marco was very professional and did a great job. So far everything is back to normal. He even hosed down the patio. Job was quick. Love this company.

sh
Review №145

Sam he is A Good worker And Very Nice

Mi
Review №146

They are first class and very professional

Li
Review №147

Plumbers were very professional and nice! Gave me info I didn’t know. For instance , do not connect copper pipe to galvanize directly, use a brass connector because copper will cause galvanize to corrode! Who knew! Great service and a teaching lesson!

Ca
Review №148

Very good thanks

Ge
Review №149

The team technicians were professional and handled the issue quickly.

De
Review №150

Fast and efficient. Very Professional and friendly.

Va
Review №151

Today Miguel and Rodrigo came to fix our problem... Clean, polite, professional and knowlegeable. We are always very happy with Downey Plumbing. Thank you so much. I also called and left a verbal review!

De
Review №152

They are a great company that aims to please its customers. Theyve fix two plumbing issues for us. They were on time, tidy, and did a great job fixing the plumbing issues. I highly recommend Downey Plumbing and Air.

R
Review №153

The plumbing technician we’re great. I didn’t care for the operator, Jackie. She’s very rude.

br
Review №154

I have had Downey Pluming/HVAC at my Grandparents house for updates to a toilet that was leaking at the flange, to install an updated water heater and to re-pipe the whole house from the original 1960s everything all in the last 2 months. Haha.When cutting through the walls they were very accommodating with the wood panels that we were wanting to keep intact.The jobs were done very timely and the utmost cleanliness to the house- everything was covered in plastic and taped off and leaving no scraps behind.Cost-wise, it is not the cheapest but it is not the most expensive. Thats how these things work. You pay for the service, the attention to detail. This isnt amazon prime, its an investment in your property. Ask how much things will cost before the work is started if there are more problems found out, get the cost breakdown. Theyll give it to you!I will happily continue doing business with Downey Plumbing/HVAC

Vi
Review №155

Tech was great just waiting for a part still not working?

St
Review №156

Same day service for the claim. Two man crew knocked it out in an hour and a half from authorization.

Jo
Review №157

All great 😃 well satisfied with help

Je
Review №158

Superb

Cy
Review №159

Miguel got the job done perfectly!

Mi
Review №160

I was VERY pleased with Downey Plumbings services. I felt that I was in good hands.Millicent Copeland

Da
Review №161

Awesome job and a great job in explaining what the situation was

M
Review №162

Steven and Miguel were prompt, professional and very considerate

Gi
Review №163

Great, quick work. Very nice workers.

Lo
Review №164

Great customer service, 10 all the way, thank you!!!

Wi
Review №165

Ramon of Downey Plumbing was great. He did what 2 other plumbers couldn’t. I would definitely recommend and use Downey Plumbing again. Especially Ramon. Thanks again!!!

St
Review №166

The Plumber was great. He listened to my concerns and cleared the blockage quickly.

Ch
Review №167

Our water heater went out on the weekendDowney plumbing was so responsive and the bid came in very reasonable. The tech came out same day and replaced our water heater with very little down time. The job was exactly as quoted. I really appreciated the professionalism of the tech. Thank you Downey plumbing for getting us back up and running, because cold showers are no fun!

Dw
Review №168

Very professional and the problem was resolved quickly.

Bi
Review №169

Job well done.

Ch
Review №170

Sam was fantastic and fixed the problem right away. Really appreciate his great service!

Do
Review №171

Downey Plumbing has a great team

ro
Review №172

Technician was great. Fixed the problem. Was on time and professional

Ke
Review №173

I appreciate the timely response, our showers were stopped up and Downey Plumbing crew quickly resolved the issue, the family was able to shower and get back on track. CRISIS AVERTED, thank you!!! Will definitely use again

Ir
Review №174

Very satisfied, good service

Jo
Review №175

Excellent work by him and his partner, they are both a great team and professionalism

co
Review №176

Downey plumbing people are all knowledgeable, polite ,kind , and know exactly what they are doing . They are very reliable . I had a leak underneath my bathroom vanity and fix it right . Thanks to Roman and Jack who come over to my house to fix the problems .

C
Review №177

Very Professional Service Techs, show up when time quoted. Emergency situation very quick and efficient. Would recommend to family and friends.-

DA
Review №178

Work was very professional.

Ad
Review №179

Very knowledgeable, prompt and clean service. I used them for a new air conditioner in 2019 and the service was impeccable. Sold me a great machine and dialed it in to services the rooms perfectly. I used them again in 2021 to replace a leaky backflow valve between my house and the city water line. They did a fantastic job. I used them a third time in 2022 to clear three area drains impacted with dirt and roots. They were able to clear all three drains and get them running again. Marcus and Arthur were super professional and cleaned everything up including the gutter at the street. Always careful, clean, courteous, and knowledgeable. Ive had great experiences with them and will keep using them.

Za
Review №180

We have used Downey Plumbing for years and have been nothing but pleased with their services. Weve come to know some of the workers such as Juan and Roman. It is unfortunate that we are moving because it will be difficult to find quality service as we have found with Downey Plumbing.

ja
Review №181

Reliable, fair and professional. A pleasure to work with. Highly recommended.

Ri
Review №182

Plumber was polite and easy to work with and treated the tenant with respect.

Es
Review №183

Was very helpful and polite

Ja
Review №184

Not our 1st timeAlways a great community of technicians.

LU
Review №185

Great company! Highly recommend for plumbing and hvac!

Ai
Review №186

Good customer service

Je
Review №187

Would like to thank Downey Plumbing for outstanding service. Marcus and Tomas did exceptional work on our leak in our pipe outside our home. They repaired it quickly, efficiently and cleaned the area after the work. I appreciate their hard work. Will always work with Downey Plumbing and definitely refer to others. Thank you again.

Ga
Review №188

JOSHA DID A GREAT JOB DECI HOW TO KING WATER HEATER COVERING FROM FALING OFF IN WIND

Ma
Review №189

Downey Plumbing shows up on time and has very professional technicians that do high quality work.

Gr
Review №190

Always professional and helpful.

An
Review №191

Eric did a super job…. Fixed the problem and went over and beyond!! Thanks Eric!!!

ju
Review №192

On 08/18/21 downey plumbing came to my home and cleared my plumbing issues. Overall the service was great and technician was able to fix my clogged drain quickly.The issue I have now is their customer service. I called this Sunday because the same toilet got clogged again. I wanted them to come by and inspect It. They told me I was going to charged an emergency charge due to being Sunday. I told them they were just at my residence can they diagnosis and if was due to something else then I would pay. They said no, I had a choose to have them come on Monday. They promised to call back Monday and they did not. I called them at around 11:00 am. I was told there was no technician available it would have to be Tuesday.Tuesday I waited till 11:45 am and was not called again. I spoke to Bri two times and she insisted she was calling me. I never received there calls.At this point I had to get my toilet fixed. I had to go with someone else. They ran the snake in the same spot and cleared it easily. Since they were not at my residence they had to charge me again.

De
Review №193

My home insurance company paid downey plumbing to come fix my leak under sink and water on counter top around the faucet.so I told the guy if the faucet bad I bought another one get told me its definitely isnt the faucet but if it was my cost would be 230.00 so after he fixed the leak he said its 260.00 andi told him thats not what he said.so I paid him and want told my receipt would be emailed so 2days later I got the invoice in the mail.and it said for materials tax and labor 260.00 so I called them because I no he told me it definitely wasnt the facet but he said he saw water clog in the faucet but again he said it definitely wasnt the faucet.and he didnt say I made a mistake it is the faucet.i knew then he just wanted to make extra money.the guy who need the repair called me back and said he made a mistake about charging me for materials he ment to charge me for the hourly charge but my home insurance already had covered them for coming out he couldnt even get his lie together they think ladies will believe any lie they tell them because no way you put on the invoice charge for materials and then take my faucet with him when he didnt buy the replacement faucet but the reason he took it nothing was wrong with it it was only 10 months old.when I spoke to his manager he said he would offer me 5.00 back 😯😯😯😯

He
Review №194

Had a wall heater installed he was on time very RESPECTFUL and didnt leave a mess when he left very PROFESSIONAL.....

Ax
Review №195

Great service a little high with prices but all plumbing is the same. Highly recommend them they are fast workers and courteous.

Ki
Review №196

Professional and efficient service!

Ol
Review №197

Starting with my initial call, the service was professional and friendly. The technician who came to my home was very knowledgeable and explained all the facts, leaving me with the freedom to make a wise choice. Once again, my thanks to your company.

Ja
Review №198

The water flow in my toilet was really slow. I called Downey plumbing and the plumber was able to identify the problem and fix it in no time flat! Thank you Joshua!!

Ro
Review №199

Very Rude when answered the phone and not very interested in installing a water heater.They were great, but the last couple of times I called, got the same attitude. Poor and unprofessional .

Information
60 Photos
199 Comments
4.7 Rating
  • Address:11829 Downey Ave, Downey, CA 90241, United States
  • Site:https://www.downeyplumbing.com/
  • Phone:+1 562-373-6279
Categories
  • Plumber
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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