I love it when a plan comes together and everyone is happy. Marathon Heating and Air did everything perfectly from explaining the intricacies of replacing our old 5 ton unit to staying in touch prior to the sale and during the period prior to installation day, They were in constant contact forw and after installation. Im impressed by this company, I dont usually write reviews but as a business owner i am extremely picky and scrutinize service type businesses. Marathon Heating and Air far exceeded my expectations!
Ricardo is an outstanding asset to your team. He is personable, responsive and a good communicator. He did a thorough of plumbing inspection and skillfully replaced a copper water pressure valve which he shined to perfection.Also, many thanks to Jessica (in finance?) for handling my issue with knowledge and understanding.
Luis was great to work with when it came to deep cleaning our HVAC system. Not only did he arrive early, he was kind, fast-working, quiet and efficient. He shared before and after pictures, was considerate (cleaned up well) and overall pleasant.I am grateful he made the experience pleasant.
This company is reliable, prompt, and responsive. Their technicians are skilled in the trade and at handling customers with unique needs and situations. They are honest and honorable too. Big should-out to Nino, whose candor and integrity really impressed us today!
We recently had a new HVAC system installed by Marathon/Dependable Graham. Everything worked out fine. All of the employees we dealt with ( Ken, Alex, George, Issac and Milo) were friendly and professional. A very well run organization.
Marathon is the best. Exceptional customer service and the technicians Daniel and Joziah were top notch. 100% recommend using this team.
I was delighted by my recent service experience with the Marathon tech, Joziah. He was very knowledgeable and I felt he went above and beyond to help me program my new thermostats. He was personable and friendly and a pleasure to have as my service tech.
Nino was pleasant, professional and very thorough with the inspection of our heating unit. He provided a detailed list of work that should be performed to keep the unit running efficiently and prevent it from breaking down.
Great professionalism. Nino is thorough and told us everything we needed to know. He was able to identify the issue straight away and give us a plan on maintenance. He also didn’t pressure us in anything and his overall demeanor was incredibly pleasant. Scheduling was seamless and incredibly flexible. Highly recommend Marathon and ask for Nino!
Marathon was recommended by neighbors & friends during a heatwave when my AC stopped working . Madison got me in the same day and sent Nino as the technician. He was so knowledgeable, personable and patient. He ordered the new unit to be delivered the next morning ! Thank you Nino and Madison , we really appreciate all your help !
These people are the best… Especially Nino who did a great job - fast, friendly, and efficient… I would highly recommend Marathon Plumbing for any issues you have with heating and cooling.
Nino was my technician for an AC inspection after my unit was broken for 2 months. He gave me honest and straightforward answers, walked me through every step, took the time to explain the system and his hypothesis on whats happening. Its hard to meet techs who truly care about helping you fix your problem and I feel lucky that Nino was our tech today.
My outdoor AC unit had stopped working so I gave Marathon a call. They were able to send a technician first thing the next morning. Joziah was the name of the tech they sent and I couldn’t be happier. Within 5 minutes he determined a fuse had blown at the AC breaker. Once the fuses were replaced the unit turned on immediately. He also recommended to clean the coils using a cleaner that removes buildup. He was all finished in about an hour and my house is cool again. I will definitely call Marathon for any future needs.P.S. I AM NOT A BOT
I have learned if you have 2 experiences with a company you can only amend your first review. In other words you cannot post 2 separate reviews. Who knew???I TRULY cannot recommend Marathon Plumbing, Heating and AC Repair ENOUGH. Besides Nino as outlined in my first review, the follow up technician, Joziah, brought my whole experience home through the leak test to giving my space AC once again. The temporary refrigerant Nino put into the system was gone within 12 hours which we knew was temporary anyway. Nino was just looking out for my comfort until Joziah arrived.In comes Joziah, a true knight in his Marathon uniform. He methodically walked me through the process that needed to take place to learn where the leak was originating. Talk about professional . . . WOW . . . not to mention his deep empathy for what I was experiencing. Joziah was INCREDIBLY detailed oriented to the end. He covered every possibility of where the leak could be originating ultimately finding the leak and leaving me with cool air once again. I cannot begin to tell a future client how AMAZING it is to have a technician call me with the goal of the day, show up on time, and care for a project as if it was his own or working on a family unit.Joziah and Nino could be brothers with their approach and deep desire to due right and more by the client. They have been the PERFECT team to get the unit up and running.There is NO question that Marathon hires the creme de la creme of the industry to provide customer service and the professional abilities to work in tandem. I say customer service in spades as far too often it is lacking in American business these days. There is NO QUESTION that I will be recommending Marathon within my own business being a residential building designer.After 2 days without AC, during a heat wave no less, my inside space exceeded 90+°.I felt like I won the HVAC lottery being assigned Nino Valastro as my technician. What a gift he was from his enormously deep professional acumen to being an AMAZING diagnostician, not to mention, his deep concern for me to have AC, even temporarily, until the next step is done to find the source of the refrigerant leak in order to fix it for the long term.Given that Ninos job is done, others will do the leak test, I feel BLESSED to have had him to get to the root of the problem for the next step and that AC is enveloping me once again.MILLE GRAZIE ~Margot
Nino , from Marathon, is 👍🏻 👍🏻great!!! He’s friendly, super energetic, moves swiftly, is extremely competent, is a dedicated worker, and gets the job done/ no matter how difficult! Our job was demanding. Nino kept going in the extreme heat and did not stop til the job was done!!! 🤗🤗🤗
If there were 6 stars Id give it to them! Just got a quote from Nino of Marathon for a new heat pump, new ducting and more. Nino was professional, friendly,knowledgable and explained everything perfectly..highly recommend!
Nino did a great job fixed my AC and was very efficient in replacing my vents. Very personable and even gave me a chance to practice my Italian. Great job very well done. Ottimo lavoro molto ben fatto.
Eric was beyond helpful with checking out our two AC units and informing me of what they needed and why. Installed a P-trap and replaced the filters. He checked out the units on the roof and all is well! Thank you, Marathon AC!! 👍🏻
Technician Nino, an Italian warm and honest person, he comes to my home see our problems with the previous company made and find the most economical way to help us fix it. Thank you!
Luis the technician was knowledgeable and did a great job on the routine maintenance service on our rooftop HVAC unit.
A mini split unit was leaking. Called in to have someone come take a look. Luis N. discovered drain was clogged and he vacuumed out the clogged drain for us. Louis was very knowledgable, professional, organized and kept work area clean.
Nino is a gem. Hard working and honest. I went for second opinion and got the same but sticking with Nino for his honesty and willingness to work within our constraints.
My name is Irina and I live in crown apartments unit 202 my ac went bad and Luis fixed for me today , he was a nice guy and explained everything to me . I will recommend company and Luis to my friends.
Luis Navaro is an excellent technician, the best I have ever dealt with. He is professional, competent, thorough and has excellent problem solving skills.
Nino was fantastic ! On time, professional, helpful, problem solver, and honest ! Would absolutely recommend him !
Nino was great! He arrived super early - explained everything in detail and scheduled followups and required work.
It is rare to find an AC Tech like Matt. He had excellent communication skills, a great personality and even liked my dogs.
Nino was OUTSTANDING and very informative and straightforward. Really appreciated his services
Tech. Mr. BROWN was polite and through. He may return anytime.
Technician DAVID G. did a good job, he thoroughly explained about the HVAC capacitor that was wearing out and gave my entire system a tuneup it needed. I would recommend Marathon to others.
I honestly debated for some time on posting, because although my experience with this company started off GREAT, there were some REALLY stressful moments when the installation was taking place that almost had me losing my mind. I want to begin by immediately saying that Alejandro and Tomas, who were part of the installation team, were TRULY AMAZING, HARD-WORKING and went above and beyond to make sure everything was done professionally and efficiently. David, who I dealt with throughout the process, was also attentive, understanding and went out of his way to make sure a I was happy and the system was working. Despite some issues that came up throughout the weekend, EVERYTHING turned out fine, and Im a happy customer. My only recommendation is if youre planning to get a whole new system installed, dont do it on a Friday. Make sure you schedule the installation in the early part of the week in case something goes wrong.I plan to nurture my relationship with Marathon HVAC for a long time and expect to continue to receive ONLY the BEST service and attention.I definitely recommend this company!
They are reliable, knowledgeable, and fast. Nino was great. Definitely recommend.
Ray, a very thoughtful and courteous man, has installed 3 AC central air systems for us now. All work quietly and perfectly! Even got us an interest free loan to help pay for them at a lower price than the competition! And Nino followed through with excellent maintenance!
Im HAPPY HAPPY HAPPY!!!! Thank you Jacob for the EXCELLENT job you did but especially for how you so intelligently modified the kitchen regester. THANK YOU and may God bless you and the rest of the fellas.
Justin Rodriquez did an excellent job maintaining our heater.
Luis did an awesome job fixing my a/c when the temp was over 110 degrees, I really appreciate it. Thank you
Nino was an amazing ! Smart and friendly … was great to work with him.
Ive used Marathon multiple times over the past several years for both my AC and heater. They are prompt, trustworthy, friendly, and easy to schedule/communicate with. Jaime is an excellent technician, and Tomas, David, and Cesar did a great job installing our new HVAC system on our less-than-convenient rooftop. Thank you, Marathon!
Reuben Huerta was excellent! Very thorough and informative. Thank you.
We had a follow up visit with Luis today and he is a rockstar!! We could not be happier with his level of customer service, technical knowledge, and efficiency!! We have a newer unit and the heater was making a high pitched noise every time it kicked on and Luis figured out what the problem was and fixed it quickly (as an added bonus he saved us $$$$). He patiently explained the issue and answered all of our questions. He is absolutely the best! Marathon is lucky to have him and we are very happy customers!
I had an excellent experience with Marathon HVAC. Customer service is outstanding. Technician Luis Navarro arrived on time, was professional, and thoroughly explained the issues. He worked efficiently and made sure everything was running smoothly before he left. I have used them for several years and the entire company has been very professional.
Luis was very professional and spent time to explain the required maintenance.
I probably left a prior review of the the system and how Ray really understood my needs and was super competitive vs a major home improvement center as well as costco.I went with him because he didnt pressure or upsell and came through a close contractor friend.I just had my first maintenance after the system has been running successfully for a year....I want to give a shout out to the tech Dakota who was prompt, thorough and informative of the system and answered all of my questions about how to make sure I get the best use from it. He explained alot of the technology but was just patient and clean from arriving promptly at 8am as well as wearing booties inside the house lol He confirmed my decision to go with Marathon and is an awesome company ambassador!
I wasn’t going to post a review as I felt bad writing a negative one, but after being sent about 5 different emails asking me to post one I suppose I will. Marathon was initially a pleasurable experience. Ray was pleasurable to work with, the work was done on time, the prices were competitive. They fully installed a HVAC unit and had to install air vents in the house. When it came to permit time there were issues unfortunately. When we called an inspector out, the inspector wouldn’t issue me the permit (which I was promised I’d get, Ray assured), because of some issues he saw. Marathon came back out and did some work on the roof. We then had to get the inspector to come out again, this time no one from Marathon showed up and the inspector said they needed a representative from the company. I informed Marathon/Ray. I was never able to get Marathon to come back out however. I sent them like 3-5 emails after asking if they could please conclude this and send someone out so I could get the permit issued for me. They never replied. I had to give up. Kinda a shame. Initial work, when you’ve recently paid, pretty good. Follow up work however, careful, they might not follow through until the end. This is an honest review of what went down. Wish it would have been all positive.
Marathon HVAC was highly recommended to me by my 170 unit condominium HOA President. My AC quit working and I needed a quick diagnosis and service. They responded to my call and were able to come out the next day. They quickly found the problem and had the parts in their truck and fixed it that same day. I felt like they were honest and fair in price. I would highly recommend Marathon HVAC to anyone who needs help with their air conditioner system. Very nice and polite staff!!
Loved the service, i highly recommend Justin, he does an amazing job!!
I would definitely recommend Marathon HVAC Service, Inc. They replied quickly after I sent in the issue. They set up a time that was convenient for me, verified the time, sent a reminder and a picture of the technician, Guillermo that was going to show up. Guillermo ran a few tests, determined what was wrong, let me know what the issues were and approximately how much it would cost to fix. Once I approved, he fixed the issues, tested it with me present and cleaned up after.
Ray is a man of integrity and I will do business with Marathon as long as he is around. The Service Technicians are knowledgeable, friendly, and efficient. I have personally had them install and service my HVAC for over 12 years. I would highly recommend them.
Luis was thorough, professional, and friendly. He took the time to go over our system’s condition in detail and also made sure I understood the terms of our maintenance agreement. I have always had good experiences with Marathon and love the feature they have where I can track my technician’s trip to my house, so I know exactly when they will arrive.
Overall I had a good experience with Marathon HVAC last year. They were busy but they managed to squeeze me in. The only thing was the technician didnt have the right thermal stat so he replaced a wrong one. The heater was on almost all night and I had to lower the starting temperature to 62. I called them the next day and they sent another technician to my house to replaced it with the correct one. After that, everything went well. Both technicians and ladies answered the phone were very friendly. I am sure I will call them again if I need another repair
Nino was a great help! He was professional, courteous and informative. We are very pleased with his recommendations to keep our air running as clean as possible.
Luis did a great job! Super thorough.
I had my seasonal maintenance today with Daniel Martin. He was very professional. He showed how much he loved working for this company, and how he loved his job. He showed me pictures of my system working when he was done. Great employee!
Reuben came and did an amazing job! Very professional and very knowledgeable. He explained everything and I was able to learn a lot.
Ray and everyone else at Marathon have been very knowledgeable, professional and helpful. I navigated a bad HOA to repair and service the HVAC on the roof and then Marathon replaced all my roof ducting for the HVAC and made sure things were right on the job with followups and regular service. I appreciate their knowledge and highly recommend them to anyone needing HVAC services of any kind.
Nino was our technician and he couldn’t have been any more kind, knowledgeable or efficient. He explained things in terms l could understand and was patient in answering my questions
Marathon was recommended by a contractor for a remodel. They replaced old ducting, relocated the furnace and coil, and installed new air vents. A big job and definitely not an easy one, but they were thorough. They are transparent and honest with what work needs to be done. Their quote was reasonable for the quality of work. Two years later my AC unit stopped cooling, they came out and repaired a plumbing issue that was caused by a contractor, and my AC was up and running again. They wore shoe covers and made sure the areas they worked on were clean before they left. I really appreciated that. I would highly recommend them for big or small jobs.
I have a commercial property in Signal Hill and have been using Marathon for over 15 years. they have replace three of my 7 units on my building have always done great work and backed up there repairs on the existing units. I trust them so much I even had them do my home up in LA, again a great job done.
This is the best HVAC company around, in my opinion. I have appointments scheduled twice a year and each time they arrive exactly on time! Their work is superlative, and the service is friendly and educational. My highest approval goes to Marathon.
Reuben came in to set up our home thermostat. He was really nice and respectful even when he knew I messed up when installing myself. He held me under stand what I did wrong and had the job done in 20 mins. Very helpful, fast and efficient.
We used Marathon air when it was called Aloha air. Gus and his team of installers installed all new duct work, a condenser and heater for us. We have the smallest of attic space yet they somehow found a way to run ducts through there.We’ve used them for preventative maintenance also and the are on time and efficient.I strongly recommend them for your HVAC needs! Ask for Gus!
Amazing family-owned business with knowledgeable staff and competitive prices. Work is always backed by the company and is quality. We have used Marathon on all of our projects and will continue to in the future. We recommend them to all of our family, friends, and trades people.
Luis fix my ac unit and heating unit , and saving me money and , this guy did the right diagnostic . Highly recommended this company and also Luis Navarro
Marathon is a solid company that installed a completely new system for us. The technician Nino in particular was extremely helpful and friendly.
We have used this company before for any furnace issues..I am a renter, but they are the only company the homeowner will use...Reuben Huarta was my technician...he was wonderful, very personable, knowledgeable, informative..I highly recommend!!
My home has an old floor furnace. After calling different businesses for a repair and getting outrageous quotes without first diagnosing the problem, we were fortunate to find this company. Outstanding customer service, quality in home services, professional and very affordable. We will continue to use their services and refer to others.
We have used Marathon for many years across several properties and they are simply the best. They have done everything from simple fixes to installing complicated systems beautifully. I couldnt recommend them more highly.
Nino was great! Excellent service and very efficient. Would highly recommend!
Our service person was Reuben and he did a great job of servicing and pointing out areas that could improve our systems functions. He seems really knowledgeable re the tech requirements of our hvac unit. Thank you.
Nino was very pleasant, respectful, and knowledgeable about my unit.He went above and beyond what he was supposed to do and did some diagnostic tests and recommended solutions.
Our AC stopped working right in the middle of a heatwave and Luis from Marathon Plumbing, Heating and Air was able to come out immediately to diagnose the issue. Luis was professional, courteous and transparent. I will definitely use them next time I need help with my AC, heat or plumbing!
I have been getting Marathon HVAC to service my commercial property for the past year and half. They are always courteous, punctual, and make an effort to explain the issues they are servicing.Nino was my service technician today and I thoroughly enjoyed and appreciated his work. He was able to quickly find the problem with my hvac unit and offer a viable solution.I highly recommend Marathon HVAC for your commercial hvac service and repair needs.
Luis Navarro & Daniel did a great duct cleaning in my work place ( Jonathan Bluman) Luis and Daniel they were super very responsible.
Josiah is amazing. He was very professional, courteous, kind and really knowledgeable. He explained everything he worked on. We would be very happy to have him come back if we need any other service. Thank you for sending him to us.
Marathon has been my service maintenance provider for so many years and they never changed. They have always provided me excellent service at a reasonable price. Thanks to the owner Ray for training all his personnel.
Nino was prompt and very helpful in explaining how to fix our issue with our AC unit and what to do to keep it running efficiently for years to come.
Company used to be Aloha Air Conditioning and was bout out by Covina. Was happy to see they kept on the techs from Aloha- Jaime and Gus are good people and very professional. Service seems to be the same with the merger so that’s a good thing!!
Louis came to diagnose, and adjust the refrigerant in my mini split. He was extremely knowledgeable, efficient, and professional. And very nice, too!
Great and professional service from their tech Nino. Explained new upcoming changes and tested unit thoroughly
We recently had the pleasure of meeting Joziah from Marathon Plumbing/Heating/Air, and we couldnt be more satisfied with the service he provided. From the moment he arrived, it was clear that he is a true professional. Joziah was punctual, courteous, and incredibly knowledgeable about HVAC systems.He took the time to thoroughly explain the issue with our system and provided clear, understandable options for repair and ongoing maintenance (we signed up for the annual maintenance plan, which is a super deal). The work was completed efficiently and with great attention to detail. We were particularly impressed with his commitment to ensuring everything was working perfectly before leaving.Joziah addressed our issue, but he also provided a wealth of valuable tips on maintaining our system to prevent future issues. It was such a pleasure to meet someone who is so engaging and friendly in addition to being knowledgeable, and so clearly has great technical expertise.We had already had several great interactions with Marathon staff previously (I forgot the name of the woman I spoke with when making the appointment – she too was wonderful) and I will continue using this company as it’s pretty clear they make it a point to only have smart, terrific people working there - Thank you!
Lewis was excellent arrived on time. Service was clean and neat. Thanks.
Nino Valastro was very helpful, knowledgeable, and made me feel assured that it would be take care of.
We called Marathon HVAC Services as our heater was not working. We were all freezing during the downpour/cold weather in early April/2023. John of Marathon HVAC Services came to our home the next day on time and fixed the problem. We will definitely use their services again.
Nino was great. Took his time, explained everything he was doing. Cared about the work. His attention the the details was appreciated.
Had a quote for repair from another vendor that was far higher, ridiculousy high. Marathon was far less, and great work. When they didnt quite fix the problem, returned promptly and identified what needed to be done and only charged for the part, not labor. Fast, polite, they will be my only HVAC service from now on.
I did my homework and they were my 6th estimate. What a great team who came to my house & so professional. The owner Ray and daughter Francesca were very helpful and explained everything and gave me a complete breakdown of the work. I recommended them to two friends who were completely satisfied for the work done. ~LQ
Nino was really nice, very knowledgeable, and took the time to explain some recommendations for preventive maintenance work on our HVAC systems in a way that is becoming rare. He showed me pictures and explained the estimated cost for the additional work. I’ve used Marathon for years and their service is good.
Joziah just got our broken heater back working in perfect shape. He ran into a few problems, which he took care of despite having to work extra long, return the next day, and work into the evening after dark. (On the roof of a two-story townhouse 🤯) Thank you, Joziah!!!!!!
Once again exceptional customer service all summer and continues everytime I call for service. Thank you to all technicians especially recently Marcus. thank you always to Megan, Paul and Leo. Thanks for always keeping my residents cool. Fast and efficient always.
David G was very professional. He came on time to preform the maintenance work.I definitely recommend Marathon
Out of all of the company’s I called surrounding the 91307 Marathon was the only company to dispatch a technician immediately. I had the pleasure of having an awesome tech name Joziah, super personable, knowledgeable, and informative about the hvac system. It doesn’t get more professional than that. Thank you marathon!
Luis did en excellent job on my heater. Very responsible and efficient.
Luis did a fantastic job servicing our AC units. It had been a few years since our last maintenance appointment, and Luis kindly and patiently walked us through his findings and recommendations.
Joziah came out to do my winter maintenance on my HVAC, and he was absolutely the BEST. He was on time, professional, polite, and knowledgeable. I highly recommend Marathon Plumbing, Heating and Air for any and all of their services. And of course….ask for Joziah 👍😀👏
Nico did a wonderful job fixing my HVAC systems. He was very friendly, knowledgeable and clear about the issues. He took care of all the problems and was extremely thorough. I was without AC for 4 days in a heat wave and his fixed all the problems very quickly. Cannot recommend him enough.
Luis did the best service in our heating unit . We really liked Luis and his services , will alway gonna continue using marathon and luis for the ac and heating service .
Came out to check out my heater and found that the thermostat was malfunctioning. Gus was awesome (and very knowledgeable) and replaced the thermostat a couple of days later. Great service!
I’ve used Marathon at two houses for new installs, and recommended them to two other families on my street. Great quality work, super professional - wouldn’t use anyone else!
Brett was friendly, efficient, quickly identified the problem with our heater and fixed it in a timely fashion. Now that our former heating and air company has merged with Marathon, they will be our new go to for future services. Thanks, Brett
Luis from marathon did a great service in my heating unit, I will recommend Luis ans marathon to my friend thank luis
Nino really helped us out with his extreme dedication. Thank you so much Nino!!
Nino did a great job servicing my heat pump. Fast and professional.
Nino was on time, courteous, knowledgeable and very professional.
The appointment was scheduled for next day. Ninowas great and did the necessary repairs same day.
Luis Navarro performed maintenance on our HVAC system today. He did a thorough job testing the heating system, replaced the capacitor on our compressor, changed filters, checked the condensate pump and wiped down the compressor. He was friendly and professional. Thank you Luis!
Marathon is Superb! At the end of June, our 30 yr old A/C unit went out so we called them right away. (They have been maintaining our unit for a few years now). We got a quote from another company for comparison, but Marathon’s was much more solid and we already trusted them. Eric was our service tech, Gus spent a lot of time working out what we wanted in a new A/C and giving us a quote, and Ivan, Nelson, and Saul spent an entire day during a heat wave installing the new unit; finally, David came to service the filtration system. All of them were excellent, as well as the office/appointment staff. They worked out every issue we had, including bringing a new unit over when the one they opened on-site had been returned to the manufacturer after a previous install attempt. They dealt with all of that, which cost them hours of labor, and they didn’t complain. Plus, they saved us from having a subpar unit which would have been much easier for them to hide, and we wouldn’t have known, but they were honest! We have been running the new Trane unit for weeks now and LOVE our choice of the higher end unit as well as all the work they all put in.
Nino did a great job! Always polite and on time!
Nino was an excellent technician, he explained the situation of the A/C on a way that was easy to understand. He’s very professional and organized. Thank you Nino!
Nino came out to perform maintenance on multiple AC units at my place of business and did an amazing job. He was thorough, let me know everything I needed to know about the state of every unit, and was great to work with.
Edmond was friendly & kind. He was extremely hard working & proficient. I feel he is a great representative of Marathon.
Joziah arrived on time to perform our HVAC maintenance check. He was thorough, professional, friendly and took the time and care needed to get our system back to premium performance. We will be requesting him for further visits.
Luis was timely and efficient. He explained what needed to be fixed--when and why I should do it.
It was time for maintenance on our HVAC unit. My technician was Nino Valastro. He was on time, thorough, took time to explain everything clearly, and he is a very nice guy. I highly recommend!
Nino was amazing! He was very friendly, knowledgeable and professional.
David G was fast, friendly and knowledgeable. Highly recommend Marathon.
We have worked with Nino for our residential property. He is prompt, thorough and knowledgeable. He provided detailed information regarding plan/next steps and explained best practices for maintaining our unit in extreme heat temperatures that the CA summers can bring. Definitely recommend him if you have concerns about your AC an/or for general preventative maintenance service.
Nino was extremely helpful and informative when explaining what needed to be fixed and the necessary steps / services it will take to have the unit up and running properly.Quotes were drawn up on the spot and he explained all they entailed.
We have used Marathon to maintain our HVAC many times. They’ve done an excellent job and been a pleasure to work with.
Nino was great. Friendly, knowledgeable, and did a thorough inspection.
Our technician Edmond was amazing professional and courteous. Will definitely use Marathon for any future needs due to Edmond
Ray and company are professional and they solve problems! I have recommended them to many clients and they have never let us down! Excellent service and fair pricing.
Luis came in and fixed our old AC unit right up. Very professional, very efficient.
Luis was very helpful Went above and beyond
Great company to work with. Good people and a fair price. Their work is excellent. Strongly recommend Marathon HVAC.
Nino was great! He diagnosed the problem with our mini split , fixed it, and also gave us all the solutions for it and steps on what we needed to do to prevent future problems. We really appreciated his help!!!
Nino is great -Knows his job, polite and pleasant!
Relatively new thermostat went south. Marathon replaced it quickly with no charge and no fuss. Professional and on time installer.
Good estimates and upfront about costs. When additional work was required they did it for the same price. Super responsive!
Eric’s service is efficient, world class with clear precise communication of details and on time arrival of set appointment
I would highly recommend Marathon, I used the company when my air conditioner went out in my condo. It was so hot and uncomfortable and I need help fast. My technician, Nino, arrived within a few hours. He went above and beyond to help me out, and worked with my condos HOA policy. He was very professional, went the extra mile and genuinely cared to get my AC back on. I really appreciated all the extra steps he took. Thank you so much Nino! Its now finally cooling off in here. 5 stars!
I highly recommend Marathon Plumbing. Chris Williamson came out and fixed our bathtub and faucets. He was kind and professional. We will definitely be calling again in the future for any plumbing needs.
Nino diagnosed our HVAC issue and explained everything thoroughly! Thanks for the help!
Justin was great. He quickly figured out the problem, made the correction, and my air conditioner was back to work!
Professional and honest. Did NOT attempt to upsell. They replaced the parts that needed to be replaced. Plan to use Marathon for HVAC maintenance in the future.
The technician was able to solve a pesky problem of an intermittent thermostat.Has worked perfectly since his visit.
Purchased my heating and AC system from them and they continue to maintain it. My only complaint is that I asked them to give me a code so I could add them to the monitoring system, they said they would and it has not happened
They provided a timely, efficient and technician was professional. Delivered service to my concerns with my HVAC, reasonably priced.
Nino is great! So helpful and informative!
Luis did a thorough job!
Nino did a great job, very informative and thorough
Excellent service
Nino was very professional and friendly. Thank you for your time.
Luis did a excellent job. He checked our two heaters and answer all my questions.
Great people, super responsive and had the parts to fix the same day. Highly recommended
As always we receive the best service and Leo is not only professional but friendly and explains everything so you can understand what he is doing. Highly recommend Marathon
Ray and his team are the best. Totally reliable and professional.
Came out to look at furnace that was blowing cold air and told me that the control board needed replacing, and “maybe some other stuff”. I was estimated $1500 for the control board, but no warranty because they “couldn’t know if this was the extent of the issue.”Cut to two weeks later when I had some time to spend on Internet HVAC forums and I discover that the code blinking on the led on the control board clearly indicated both that it was fine, and that the real culprit was the limiter, which was kicking in and switching off the gas supply. Further investigation found a tiny blockage in the gas line cleared by blowing it through, and hey presto, working furnace.If I can figure it out with a smartphone and a flashlight, then I fear the HVAC specialist they sent, who really seemed very nice, must have either been feeling lazy, not totally honest, or was not fully trained, which didn’t feel like the case.Either way they charged me $100 just for the visit, only to tell me the wrong thing and offer to replace stuff that was working fine, all while predictably trying to upsell me on a new furnace altogether. Pity, because they came recommended, but by someone who, it turns out, was talked in to a furnace replacement, which it seems might be what they are really interested in, not fixing what you have.
Marathon went the extra mile.
Guermo was great & professional saved us from freezing over the weekend
Jaime was great! Friendly, gave me a lot of feedback about my home system and helped me understand how things work and what was needed. Went above and beyond to be thorough in his work and friendly. Highly recommended.
I have been dealing with Design Air for the past 3 years and am currently a VIP member. My service guy Leo Zepeda is very knowledgeable and professional and has always been very kind and efficient everytime hes completed my servicing. It is wonderful to have such diligent employees and caring people working for you. Design Air recently merged with Marathon Hvac. Now they have expanded their service area in the Inland Empire. Hopefully, this will be a positive business expansion that brings more reliable service to the Inland Empire. Shout out to April who is also and outstanding office administrator. Shes on top of her job and is very pleasant when dealing with the public. Kudos to all the hard working employees!
No longer use them. Prices went up after Ray left.
Im updating my review. Johns business merged with Marathon HVAC Services and after months of trying to reach John or someone at his company I was finally able to talk to Marathon. They were nice enough to offer to come to my house to take a look at the HVAC that John originally dismissed and basically told me nothing was wrong.There is a part that needs to be replaced in my HVAC in order for it to run quieter, its just getting old so its louder now. Pretty simple.I believe the person Marathon sent out was named Octavio (?) and he was super nice and seemed to be an honest dude. Good experience with Marathon all around.Im bummed because I feel like I paid John a $50 deposit to basically dismiss my concerns but at least Marathon is now trying to help.---------------------------------------------Original review:Someone named John I believe came to look at my HVAC which was running louder than it usually does and was driving me crazy with the noise. John said there’s nothing wrong, but the sound has only gotten worse since I paid for him to give his assessment.I’ve tried to reach his office many many times to try to discuss how we can fix this. It’s been weeks now and no one has returned my call or picked up the phone.If you work for this company and are reading this - can someone please call me back so we can work this out??I see this business has changed names since I used them so it seems like something suspect is going on here. I’m thinking this business may just be a scam.
Daniel did a great job! Very professional and friendly! I recommend him!
Great customer service! It was a pleasure speaking to Stacey. She made sure I got the service I needed in a timely manner. First time using their services and I will definitely recommend it to friends and family.
I used Marathon HVAC when it was Aloha Air. They installed my first AC some 25 years ago. Just replaced that one last year. Vivian has always been very good at making sure my units get serviced on time. Ask for Gus, hes the best!!! If
I was pleasantly impressed by the level of professionalism and by the quality of work that i received from Marathon. It was my first time using them and i will definitely be calling on them again! Strongly recommend!
Excellent service. Ill definitely use again.
Amazing service!
Gus came out and did a maintenance service on our A/C unit. He explained everything that he was going to do and inspect. Very friendly and knowledgeable. Will be using him again for our next service. Thanks Gus.
Very knowledgeable, patient, and fair. Gave me the option of repairing what I needed or what he recommended with my old system. I was happy with my choice - no pushy salesmanship. Will call them again if I need anything else in the future.
Ive been with Marathon since 2014. They installed two new HVAC systems for me in 2018 and an IQ whole home system the following year, and have been performing maintenance on them ever since. Ray and his entire team are responsive and value longstanding customers. When Ive had an issue with a technician, Rays response has been immediate and fair to all. I highly recommend Marathon for all HVAC needs.
Always a great experience with Marathon. Highly recommended!!!
A family business with lots of experience, and one that is communicative, responsible, friendly, and punctual. Trouble-shooting a specialty: worked patiently with me even after the the job was completed, and was willing to answer questions and concerns beyond the scope of the project. Competitively-priced.Highly recommended.
Jaime and Justin were friendly, professional and efficient. Highly recommend.
Ive used Marathon HVAC for years, to great satisfaction. Their technicians are knowledgable, helpful and timely. I recently had to replace my old heat pump, and they did an exceptional job. Ray Martinez, the owner, is responsive and helpful. We suggest Marathon in our condo building, and everyone has been happy.
Marathon HVAc lead by Ray is the best! Reliable, straight forward - no BS - just a great team, competitive price and great service - what more would anyone ask for!Marathon has installed and serviced my Ductless A/C + Heating for my house and my backyard office. I will be calling again when I finish converting my garage to a live space as well.
They installed a new HVAC system as part of our upgrade of our homes ancient furnace heating system. They did a great job at a very competitive price. We have moved our of the LA area, but we would definitely recommend them to anyone in Southern CA who needs quality work at a fair price.
Great job!
Marathon installed completely new HVAC system last year. They were very professional , responsive and reasonable compared to other estimates. Have also done system maintenance and had same experience
When a problem wasn’t completely fixed after the first visit, they came back free-of-charge and brought our aging HVAC up to standard just before the heatwave! Highly recommend.
Ray is one of the knowledgeable person in HVAC systems. Any literally any complex or complicated wiring he can manage. (Connected to CONTROL 4) remote system for app management. Stuff and other techs are good too. Thanks for your help.
Marathon performed a complete rebuild of our system - could not be happier with the strategic direction, on site performance, and final outcome. Exceptional Return on Investment, and yes it has lasted with minimal to no needed follow up. Thank you Marathon.
First time using Marathon HVAC Services and they were very punctual and professional.Certainly will be returning for their service!
We have used Marathon HVAC Services for many years and have always had excellent and professional services provided by all at Marathon. We recommend them every time someone asks us who we trust for our home and business needs.
The technician arrived on time and did a very thorough inspection and maintenance. I was very pleased with the service.
My repair person identified the problem, got the part and fixed it before another company could give me a quote. My repair person took 3 hours and the other company said it I would be without heat for 7 to 10 days. Thank you Marathon you kept me warm and cozy on some very chilly nights.
Marathon is the best. They are thorough, professional and extremely reliable. As a realtor, I always use them and recommend them to our clients.
Well, they were good until I overextended them by giving out their number here to others in my building and our shared air system is so ancient, that nobody knows how to service it except the owner of Marathon and very few others in the county do, too. By being a good neighbor, I lost their service and their business which I originally used here, and for that alone I would not recommend them ever again. I keep getting emails to add a review on here so here you go.
They were prompt. The serviceman was knowledgeable and my central heating/ac unit was serviced. He also vacuumed my Sub-Zero refrigerator. it was all done in an hour.
Edmond, Tomas and Ronald were all very professional. They were respectful of my space and did a great job with the install.
I have used Marathon HVAC since I moved into my condo back in 1993. I used them to install my initial unit and then a second replacement system a decade later. This company is both competent and dependable.
Very professional and on time. We love ray and his crew!! Would highly recommend to everyone
Did not show up for 2 appts. I wanted complete new hvac systems for 3 homes.
Marathon HVAC is fabulous they came and installed my new system. Very efficient and professional great pricing to thank you Marathon.
Very easy appointment process. Showed up when expected. Friendly staff. Very thorough. Will definitely be calling them back for maintenence and service.
I have used Marathon for many years for the maintenance of my residential AC and heating system. I’ve always found them to be reliable and reasonably priced.
I keep getting texts from them to write them a review. Im not sure why since I wasnt happy with them but here goes. My AC broke again after one year so I wouldnt recommend Marathon HVAC Services. I paid thousands of dollars for a temporary fix that only lasted 13 months. Yikes.
Been our service company for more then 20 years now. Very professional and excellent work!!
Ray Martinez and his team are responsive to my concerns about issues with the HVAC equipment, and are able to come out to my home to repair equipment, and/or service it in a timely manner. The prices for service and for equipment are fair and reasonable.
Been using this business for 20 years. Excellent service and competitive
Great copy and great service! HIghly recoomend. Grace
WONDERFUL SERVICE AND HONEST PEOPLE IN THHIS FIRMI WE HIGHLY RECOMMEND MARATHON HVAC SERVICES, INC. OUR COMPANY HAS USED MARATHON FOR MANY YEARS AND ALWAYS GREATLY SATISFIED.E. IRVING, PACIFIC NATIONAL GROUP, LLC.
This is a terrific family run business with pride of ownership. Have been using them for years.
The job was straightforward. They removed the old filter and put in a new one.
They not only not take care of the issue but made it worse. Their technician was nice but totally clueless on how to do repairs and improve the situation.
Excellent service and very fair pricing.
They are always super prompt and reliable.
Fantastic company and fantastic owner - very professional all around. Could recommend more.