Billys Plumbing and Rooter

I have used Billys Plumbing & Rooter in West Hills twice and have found them to be amazing. They are honest and great at problem solving.

I almost never review anything other than restaurants but I just had the BEST experience with Billys plumbing! He came at the early end of the hour given for his arrival, worked quickly, and did excellent work. Plus they fixed my problem for under $200!!!! What?!?!? Im never calling anywhere else. Thank you, Billys Plumbing!!

Replaced hot water heater, expansion tank, circulating pump. Investigated cause of hot water getting into our cold water line (looking for a needle in a haystack) and they correctly suspected/fixed cause of system with two single tub valve cassettes being bad. Yeah! We have cold and hot water now! Luxuries in life!

Just had a burst pipe fixed by Rush Plumbing. Great job!Very happy. Great guys with a helpful attitude. This was an emergency call and the charge was very reasonable. Rush was recommended on my NEXTDOOR APP. I now highly recommend them.

TERRIBLE! BILLY HAD TO WATCH A YOUTUBE TUTORIAL (on our time and dime) TO DO A SIMPLE PLUMBING JOB FOR US! DO NOT USE!Billy had to watch a youtube video to install our shower system (weeks late and improperly!!!) Plus incredibly rude to a customer??! UNACCEPTABLE!!If I could give zero stars...Horrible! We hired this plumber to install a basic shower system from rough to finish. His work, manner, expertise, and knowledge was terrible. He sent out a couple guys to do the rough in who left the job unfinished. Afterwards it took us weeks to get ahold of Billy and get him here. His workers left us with only scalding hot water in the newly redone bathroom and the volume control knobs on the diverter did nothing!We actually debated for a day on whether to even call Billys plumbing back, even if it meant losing money, as at this point we had no faith in their abilities to do any plumbing correctly!When he did come out two weeks later, he actually claimed he didnt know how to install a really general shower system, and needed to sit there and call Grohe (the manufacturer) and watch a YouTube tutorial!!!I havent ever experienced a worse plumber. This was a non-digital, very basic shower system that Billys plumbing AND Billy himself were unable to install properly and left unfinished!END RESULT, THIS IS THE WORST PLUMBER WE HAVE USED IN 20 YEARS!BEWARE, THERE ARE MANY GOOD PLUMBERS OUT THERE, BILLYS PLUMBING IS SUBPAR AND VASTLY INFERIOR!

Fast, excellent service, and reasonable price. I want to use a small local firm. So pick Billys. I am glad I did. Will use them again when we are unable to do it ourselves.

Billy was referred to me by a neighbor, so I called him to have my house repiped. He didnt do the work, but sent out a couple guys. Billy was pretty much set in what he was going to do before he even got here and seemed quite distracted when trying to talk to him. The guys he sent did pretty good until my wife found that they did not center the new shower controls between the shower door and the wall. After a lengthy discussion with Billy he agreed to send someone over the next day. They moved the controls to the proper location, but after they left and I started to close the walls the next day and founf that both the old bath shower and the new bath shower leaked. I expressed my dissatisfaction with the job and said I would fix it myself. A short while later, my hot valve in the old bathroom started making a terrible screeching sound. I took the handles off and discovered the controls were not put in straight . Luckily I was able to find a small stem extender to fix the problem.I will not use Billys again! I told the friend that referred me and they will not use him again and her boss, who was using Billy for all his plumbing needs will no longer use him.

Service was good. Ended up costing less than the quote over the phone. I would call Billys again.

Loved Leo and his courtesy and competence. Would hace appreciated a bit more communication as to ETAs and answers to my questiins to the office.

8/21/2018Called Billys and they showed up in ONE HOUR as promised . Leo the plumber was polite , clean and explained everything he was going to do before he started the job. He took the time to do the job properly . Tested the system after the work was completed . I am very happy with the service I received from Billys Plumbing and Rooter . I will consider Billysmy new go to plumber !

HUGE Shoutout to Billy Rush of Billys Plumbing &Rooter for the awesome work he and his technician, Mike did at my place.I used one of those Drain Bladders in my kitchen cleanout, and it burst ... Sending a 5x1-1/2 solid piece of rubber 15 down my sewer line (Under a concrete slab)Mike was able to get it out cleanly at a minimal charge Vs. the alternative ... Breaking open the kitchen slab floor to get to the clogged pipeThank you Billys Rooter! You da Man!

The plumber came in very quick time for our clogged sink, and the plumber explained what he was gonna do, what would likely happen and also what may go wrong with some older pipes I have. Was able to clear the clog with nothing going pear shaped and had a reasonable fee.

Good service, fair price.

Expert services at a fair price.