Omar was so kind and respectful. Very courteous and communicated well. I felt he went over and beyond his job to make sure we understood the situation. I was very pleased with his service.
Omar showed up in a crisp white shirt was very professional and knowledgeable. It was a great experience to work with him. The plumbing repair was a difficult one and he worked hard to solve the problem. I’d gladly work with him again.
Extremely personable with a great attitude and compassion for his customers. Listened to my concerns, and fixed the clog. I hope that I never need to have a plumber back, but if I do I will definitely call Dave Riley first! Mike Diamond held true to their advertising and price. Thank you so much.Great Service!
Larry Chavez was a professional example of quality service. He was very prompt. He fixed our water heater in a very short period of time.He was very efficient and courteous.Will highly recommend Mr. Chavez to all our friends and family. Great service.
Dave and Justyn arrived on time, smelled good, and fixed my clog for $99! They were courteous, and expertly snaked a pipe I tried and failed to do myself. I would definitely use them again.
Joe and team were incredible! So efficient and courteous throughout the entire process. We will definitely be using this team moving forward for all of our plumbing needs.
Jose came out when we had the main shut-off valve handle break off, cutting water to our entire apartment building. He explained the problem, and after switching out a very old and corroded piece of pipe, which created more issues in other attached pipe segments and unions, stayed late until the job was completed. He went the extra mile all the way through, helping us out of a few possible panic situations. He was always friendly and pleasant, despite the unexpected late night. He even sent photos of all the old parts. Very professional and kind person and we were extremely pleased with a job expertly done!
Our water heater failed. We had an extended warranty which Mike Daimond honored. Jose Ochoa showed up at 4:15PM and confirmed the failure. He made a couple of calls and found a supply house opened until 5PM. He went and got the new water heater and returned at 5:30PM. He proceeded in a professional manner and completed the job at 10PM. I cant say enough about the excellent service and making sure we had hot water the same day. Thank you Jose.
I appreciate Dave and Ty who gave me the run down of what was going on, bringing in the necessary experts and completing repairs within the same day in a timely manner. Dave also went the extra mile to clear out the sink drainage pipe in the bathroom.
Dave R was great I was scared and he assured me that he would fix the problem . And that he did I would call him again if we ever have a problem.Great job Dave I have already told people if they have a problem call Mike Diamond and ask for Dave. He’s definitely a people person
Omar was absolutely great! Very straight forward and knowledgeable. I didnt feel like he was being pushy or trying to add unnecessary add ons. He did a great job and would recommend him highly!
One technician, one new technician and a field manager worked on my plumbing for a couple of hours before they were able to push on through pass 20’ and hopefully its good forever. Anyway i have already sent a survey on these guys and it’s been a month since they fixed the problem. Anyway i had a great experience and i would recommend the Mike Diamond team.
Took care of my issue quickly and at a fair price. Will be calling Mike Diamond again if I have any more plumbing issues.
Larry was excellent. On time quickly available for “ gas” problem and diagnosed problem promptly . Repair was completed in am and water heater, gas burners back to normal and replacement of earthquake shut off valve. It’s a pricey service but very competent and thorough.
Jose/Joe came to take a look at my toilet and did a wonderful job helping with the clogged drain. Would highly recommend - very friendly and efficient
TY WAS FRIENDLY AND HE SPOKE ENGLISH WHILE EXPLAINING TO US WHAT HE WAS DOING, NOT PLUMBER LANGUAGE. HE ANSWERED ALL QUESTIONS RESPECTFULLY AND COMPLETELY. NOW WE KNOW A LITTLE BIT MORE ABOUT HOW PLUMBING LINES WORK.
Chris arrived on time and finished the job in a timely manner. Would def recommend to anyone needing plumbing services.
Great service from Chris. Professional, very competent and yes, he smells good.
This is my go to plumbing choice for all my Airbnb needs. They get it done. The 99$ is a deal. The plumber was very friendly and honest.
OSCAR AND JOSH WERE WONDERFUL!EXCELLENT YOUNG MEN! PROFESSIONAL, PROFICIENT AND EXTREMELY PERSONABLE!THANK YOU BOTH FOR SUCH AN EFFICIENT JOB WELL DONE!Blessings!CHARMAINE😉, aka #SunShine 🌞, is an UBER SATISFIED CUSTOMER!06.13.2K24
Omar and Nestor have been professionals through and through. I will be using their services in the future.
Omar was clear when explaining the different possibilities. I appreciate that he took the time to look at a different issue and offer his professional opinions. He was great.
I am a first time homeowner and Jose was my first plumber, or service provider of any sort, and it was a great experience from start to finish. Scheduling was easy, and when Jose arrived, he easily navigated the entry system at my complex. He brought all his own tools, protected my surfaces and rugs, and gave my extremely needy dog some attention before getting to work. He cleared up my plumbing issue quickly, and gave me some advice about all of my pipes and drains. He is an expert at the services he provides and such a pleasant person. 5 stars and thank you!
Very informative. Let me know every step before an after service. Would call again with any plumbing issues!
Jose was prompt, clean and super friendly, helped me out in a pinch! Thank you!
We greatly appreciated the same day service and excellent communication. Omar was on time, very knowledgeable, and professional. He helped us understand the issue and provided solutions. Thank you!
Dave was very professional! He did an awesome job. Thank you
Omar was exceptional! I have had plumbing issues at one of my rental units and been taken for the proverbial “cleaners” financially by other plumbers, but Omar was respectful, showed up on time, was informative, and professional. I got my tenant a working drain and felt well looked out for. I would recommend him any day!
We had an urgent plumbing issue...and after failing to reach 3 plumber friends, we remembered your ad about the smell good plumbers :) and gave you a call.We were so blessed when Jose arrived earlier than the estimated arrival time. They did a great job making the repairs ~ especially in a very tight work area. Thank you so much ! Awesome job !
Its true, they do smell good. Justin did a great job.
Omar and Victor were amazing. Fixed a complicated issue that 3 other plumbers were unable to resolve. They went above and beyond. Very impressed and appreciative. Highly recommended.
Gabriel did a great job! He fixed our lights in no time!
Omar listened to my explanation as to the plumbing issue, and he outlined the steps he would take to diagnose how to clear the clog! He tried the least expensive resolution first but when that didn’t clear the clog, he showed me proof of what was happening! We discussed next steps and agreed on the process and the cost! He also explained future steps if the hydro jet didn’t solve the problem! Luckily that did work and for now, problem solved…with a warranty! Omar was professional yet friendly, he explained many things going on with my pipes and warned me of possible future issues to watch for! I was super impressed with Omar and the great job he did! Thanks Mike Diamond Plumbing and Omar!
They were fast, efficient and Justin was thorough. They may be a little more expensive but so worth it. Thank-you.
These guys are great! We had recurring issues over the years with our toilet sewer drain pipes from both upstairs toilets. They determined that part of the problem is that when our house was constructed the pipe vents were never connected to either of the drain pipes. We had very poor flushing force in both. They connected them as originally should have been done and there is a great increase to the flushing force. Also both drain pipes were made of iron and the insides were spiked they were so bad. One of those drain pipes had a full thickness major crack in it all along the top of the pipe that was 3 feet long. It was caught in time. The work was done by exceptionally competent and caring people who excel in their line of work! Thank you!
The plumbers arrived in time and explained the problem I was having with my drain. They quickly fixed the issue and were very professional and courteous.
Omar is the best in the world showed up on time very professional he new exactly what to do explaining everything as he worked he also went the extra mile and weared shoe covers and he smelled very good to just like the add said if I can give him 10 stars I would Omar is a problem solver he goes above and beyond thanks Mike diamond for sending your best
Justin is absolutely fantastic! He explains everything in plain language, very patient and knowledgeable. He resolved our very difficult plumbing situation ( pin hole water line leak in ceiling and drain clog issue) with perseverance and skill. A real pleasure to have him in our home. We will definitely ask for him again. But, hope it’s for something we choose to get done and not an urgent fix. 😀
Super fast - helped out with a few small twists and turns. Definitely would hire them again
Thank you to Dave Riley and his apprentice/trainee Justyn! Arrived promptly before the appointment time and were able to unclog my kitchen drain and laundry drain. The biggest surprise was no upcharges, just the price I was given per drain over the initial phone call for service. Both were very nice , professional, and worked quickly on both drains and explained the issue of why they clogged. Thank you to both gentlemen, they are both an asset to your company!
Dave was extremely polite & neat with his work. Fixed our immediate issue & gave suggestion for future needs. Kept us informed throughout the whole process. Very much appreciated!
Chris was knowledgeable, efficient, courteous and professional. Chris provided a clear explanation of what the issue was and the scope of his work leading to the issue being resolved. Chris also gave options for further preventative maintenence. Excellent work!
Very satisfied with Rafaels work.
Omar fixed the problem. He showed up on time and was very professional and informative. We will be calling Mike Diamond again if our old house develops more plumbing problems.
Very nice, knowledgeable, and always greets me by name. I really feel taken care of by Mike Diamond Plumbing, and Jose always finds ways to save me money, but will also tell me when I need to spend it on repairs, also. I highly recommend him.
Justin and Oscar are terrific. We can always count on them to solve all our plumbing problems.
Omar Martinez usually provides service to our area. He is professional and has excellent people skills!
Very pleasant person, did a great job and cleaned up everything when finished. He is a 5-star employee.
Came on time fixed the issue very timely. Excellent Excellent! Thank u!
Outstanding service by Omar Martinez. He was courteous, professional, and through.
We had a problem with our washing machine drain. Mike Diamond came out with two technicians and they worked for a while and when they left, it appeared they fixed the problem. Four days later, the problem reappeared. We called them and they said that since we chose not to purchase their 90 day guarantee, that they would have to charge us again for the full service. Hard to believe that there are companies out there who don’t stand behind their work and who choose to “rob” their customers by either forcing them to buy extended guarantees or to pay full fare after the company fails to correct the problem. We will not call them again and we will advise all of our friends against using them.
Really good service. Honest plumber no upsell pushy techniques like the other guys.
Dave was friendly, courteous, on time and efficient.He explained everything well and there were no surprises.He was excellent!
Dave and his co-worker provided amazing service. They were polite and professional. The work was completed in a timely manner
Excellent service from Justin and Oscar from Mike Diamond Plumbing!
Omar did a fantastic job. He was very professional and polite. Thanks for a job well done!
Great service, professional, and direct regarding the issues. I would recommend Justin.
We always have Justin for our plumbing needs and he is so professional and we trust his work.. so nice to have work in your home
Larry was professional, detailed oriented, informative, and friendly. Its rare to get quality customer service; especially in this field, and I truly appreciated the experience.
Chris was very courteous, friendly & efficient. He showed up early & fixed the problem quickly & cleanly.
Very professional and supper fast!And theyre as the ad says, clean!
Jose was extremely helpful, friendly and professional!
Justin is super personable professional and always takes time to explain things so that I fully understand the work he’s doing.
Great Job overall. Very professional and great service
Justin explained everything expertly!!
He was on time , honest , and great
Good service !
Mike Diamond plumbing has been handling my plumbing needs for over 20 years over multiple properties in a professional manner. Highly recommended!!
Omar went above and beyond to get our drain fixed! He got it done with a smile! Thank you Omar!
Knowledgeable and quick! Did a great job!
Great job
Justin is the best! He took care of my problem quickly and efficiently. I always preferentially ask for Justin to handle my plumbing needs.
Upon arrival both gentlemen were polite and introduced themselves. The problem was discovered and they explained I needed a new part. They left to find it. The company is no longer in business. They found a replacement and called me to update the part fixed my problem. Before leaving ask if anything else needed work. I asked them to checked water pressureGreat service 😃
The guys showed up a little late but promptly fixed and resotred our stoppage. Very satisfied
First class service, as usual.I am an architect with building experience. Their work wasa solution to the plumbing problems that persisted for years.
Tub was backed up. Called Mike Diamond and they showed up in a jiffy. Great service!!!
Omar was patient, informative and very easy to deal with. Thank you.
This was a call back He appreciate Larry
Justin is very professional and has helped us with 2 jobs already.
Responded on time and got the job done
Their service techs are always on time, knowledgeable and transparent
Our guy was wonderful,
Best service ever!
Always great work
Excellent service thank you.
Horrible company, the tech didnt bring any equipment in and simple pushed the restart button on my water heater 3 or 4 times then processed to tell me I needed to replace 2 wires and it would cost $1600 I asked what would be the cost of a new standard 50 gallon water heater he says over $4000. He arrogantly said thats why were called Mike Diamond just awful
Larry is the best.
I used them before and expensive but worth it.I needed them to check on a small leak and the windows for them to have them check was 6 hours, thats crazy
Lazy crooks. Avoid.v