Nikolas and crew were terrific. They really like their jobs. I watched the entire installation and asked a lot of questions. I appreciate the careful (and attractive!) electrical and gas-line connections (pics attached). 4 hours total time. Also All American is a family business. They are very timely on phone and email responses. 5 Stars.
From start to finish everyone was very professional and courteous. If I had to do it again I would definitely request Nicholos as my install team. Nick is extremely professional and easy to deal with and he is extremely neat with his project. He clearly takes pride in his electrical work. I would definitely recommend this company. I am not related to anyone in the company and this is my first experience with them.
Great experience with American generator.I own a service company and expect good service and quality work. I received all of that from American Generator. I was very happy with the technician the work he did and the communication from the office. They sent me a Link to Let me know exactly when the technician Is going to arrive. The whole experience was great.
I am so glad I chose All American Generator Services from the initial visit by the technicians who performed the estimate to the crew who installed the generator. Everyone was so nice and professional. In addition to doing an awesome job these guys impressed me with just how clean they left the place. I’m looking forward to working with this company in the future to follow up with their maintenance plan.
Kenny Marshall and his team are professional, tried and true and totally upfront. He came out, gave my clients the time - explaining their options and the estimate was on point. I am a professional and a perfectionist. All American Generator Services makes the cut!!!
I have been a customer of All American Generator Service for approximately 6 months. Recently I was scheduled to have the first service call for the generator. I was assigned technician Sergio Nunez to make the visit. Upon his arrival it was determined that the generator was not operating properly and in some cases not working at all. Mr. Nunez worked very diligently and also went above and beyond to communicate with Generac to troubleshoot the situation to get the generator working. Unfortunately at the end of the day he was not successful in getting the generator running. The actual run time of the generator was less than a total of 2.0 hours. It is not the fault of Mr. Nunez that I currently have a $11,000 paperweight.
Kenny was easy going and professional. punctual and engaging in conversation about the company. he took the time to talk about the installation process and what to expect. I would recommend speaking with him and the company if interested in a generator.
My representative Tanner was professional knowledgeable and courteous.. I felt using his company was the best suited for my family!..
PERFECT experience from owner Kenny figuring out my home backup needs to installer Nick and crew setting up the generators electric and natural gas with the utmost of care and professionalism!! The office support team are wonderful too!
This company has been the worst service company I have ever dealt with (I am 74 years old). They promise and dont deliver. They make up excuses by lying. They are completely unresponsive to my complaints. What else can I say?
Tanner was personal and conscientious and thorough Looked at many different possibilities to determine the best location and best generator for our needs Included all possibilities and talked with us as neighbors and there was no sellingI would trust he and the company to do a wonderful job and I have checked the referrals All of the referral / neighbors had the same experience
I’ve had All American Generator Services perform annual maintenance service on my Generac for the past three years. They come when promised, they do the work, and best of all, my generator stays in good shape and I don’t have to worry about it. That was important when we had a power outage for almost 4 days!
Arrived a few minutes early for our appointment and waited until our appointment to walk up to the house. Very knowledgeable, professional, and friendly. Looking forward to doing business soon.
Alexis and his crew were friendly, efficient, and the quality of the work was excellent. My standards are high, and they definitrly met them. Highly recommend All American for your generator installation.
Your technician was very helpful and knowledgeable about the generator. He did an excellent job during the inspection.
Edwin spent a long time checking and servicing my generator I am very impressed thank you
On time and efficient.👍🏼David was very knowledgeable, courteous and made every effort to make sure we understood how to operate the generator and tank combo. Alexis was also great to work with. I would definitely recommend them and AAG will also be doing the semi annual maintenance!!
Excellent. Very efficient and professional. Kenny Marshall knew everything and was very helpful.
Very prompt service, technician came same day after issue occurred and was able to fix everything for us. He also checked all parts of the equipment, not just the one that was malfunctioning. That gave us peace of mind. We definitely made the right choice by going with All American Generators .
Sergio Nunez has serviced our generator the two times since we subscribed to the service program. He knows his job and is more than patient answering my question about the running of the generator. He took his time going over the generator and made sure everything checked out before he left. He showed up on time. V. Meyer
All American generator is a great company. Kenny was punctual polite professional, and took great care of my generator. Overall a great experience
My generator was installed today. The techs were extremely efficient professional knowledgeable and friendly to work with. Also patient. Great job!
Rob is a great guy. Very professional and courteous. and, the installation crew was wonderful as well. They showed up on time did a professional job cleaned up nicely. It was just a great pleasure from the beginning through the whole event. I highly recommend them.
Staff are courteous, actually listen and answer your questions accurately. The estimate was taken care of on the same day of the visit and presented before they even left. Period the professional manner in which the entire process has been handled makes all others look truly not competitive or thoughtful. Is my professional opinion that you couldn’t find a better corporate service. Good luck and enjoy.
Polite. Explained that oil was low. I advised that the generator had not been used, other than the automatic monthly maintenance run, since the last 6 month service.
Shout out to Rolando Jimenez! Rolando helped us through an inspection on our newly installed generator with the City & the Fire Department. Super helpful & pleasant to work with. He kept us in the loop & made sure all of our questions were answered. Nothing but positive interactions with the All American Generator staff weve had the pleasure of connecting with. Thank you!
Had them install a 26 kw whole house system and the entire experience was very smooth. Everyone I had contact with from the start of the inquiry process, to initial visit and consultation, whole installer crew, and the back office…everyone was efficient, helpful, professional, and friendly. They were able to do the install just as I had hoped to be able to. I’m very happy I worked with All American Generators.
He was quick and professional. He’s not in charge of the very large window of time for arrival. The whole experience would be better if we didn’t have to wait 4 hours for arrival. Better effort in estimating work timing would improve overall experience.
Installers were friendly and professional and explained everything clearly. I was particularly impressed that the lead installer double checked to make sure they left my garage and yard clean with no trash left behind.
I live in Malibu where we are frequently having our power shut off due to Santa Ana winds and fire conditions. So it seemed smart to get a generator. Even tho it cost a great deal of money. But this year All American Generator has not been able to rise to the occasion. In the middle of a power shut down my 2 year old generator stopped working. I called All American and they sent 2 repair men and neither of them could fix the problem. Now it is 2 weeks later and i am getting the run around about parts needed that can not be located. No one seems to be able to tell me when or if the generator will be fixed. And i am facing another power shut down. To say i am disappointed and angry at All American generator is to greatly understate how i feel. It seems like no one at this company has the answers. And no one is in charge. And i am stranded w my very expensive broken generator and facing a power shut down.
It took almost 3 weeks for the parts to fix our generator to arrive. Other than that the service was fine.
Kenny was great however there has been zero response from All American since he diagnosed the problem. No has called to discuss pricing to repair or when this can be resolved. I have called numerous times and no one calls me back.
Great service from the guy who tuned up our generators.
When I shop for a product and request an estimate, I want to be confident that I’m getting the best price possible I never haggle on prices because I feel if that’s your price for your service and there’s no way I should try to But when I’m given a price and I decided not to go forward with the project because of the price and then all of sudden there are other options and I said it’s like buying a used car if there were the other options that you’ve you could’ve offered me at the original bid but you chose to use those at trying to keep the sale. I don’t do business that way thank you very much. Tanner was very professional I appreciate it but the way it ended. I can never feel that I got the best deal possible by the way this ended
As a long time customer we have a great history with Kenny and his team of professionals. I highly recommend All American Generator for both installations and service. 5 stars!
I called the day of for a same day appt and they accommodated me. Oliver was punctual, knowledgeable, professional, fast and courteous. All good things. This companyAnd the people it employs are great!!
Nicholas Stevens and his crew were great. He explained everything he was doing for us, and why he needed to do it that way. To me it seemed like some very tricky electrical work that I cant even begin to understand, but I feel confident that the work he did was top notch.
Lucas did a great job on my generator semi annual maintenance today. Would highly recommend in the future.
Our technician was prompt, knowledgeable and friendly. He was very thorough in servicing our generator. We were very satisfied with the quality of the service.
Where to start? Oliver came out on a 96 degree day and quickly diagnosed our problem— which was not nearly as serious as another company led us to believe. He was fast, professional and very thorough. What a relief! Thank you again and again.
Great customer service! Tanner was very helpful and professional! Highly recommend him and his company!
David was Great! Showed up with the part necessary and installed. Also, provided valuable info to ensure proper charging of Generac starting battery.All in spite of his transmission blowing as he pulled up to my customer’s house.Told him i can identify with that situation and thanked him for his fine service while he waited for backup and a tow truck.⚡️😎⚡️
Marcellus and his team did a wonderful job of installing a generator at my mother’s house. He was extremely knowledgeable, informative, and kind.
Absolutely first rate service. From the time of the appointment being made, all the way through the conclusion of the service, everything was professional and handled extremely well. Dale, our technician, was extremely conscientious about ensuring that everything was clean, and that the work was done properly. Hes very skilful and knowledgeable. I cant recommend All American Generators highly enough. They are a great operation.
Efficient. Honest. No bells and whistles just facts.
Almost missed them as I got call yesterday that they couldn’t make it and rescheduled for Tuesday next week. They sent a txt this morning tech on way to my house. Liked the follow tech on way if not for that gate would have been locked and everyone gone. Also asked them to cancel Tuesday maintenance.Theodore
Think twice before calling this company. 2 months after our first call, 4 visits and twice ordering the wrong parts we are still waiting for our generator to be fixed. When I asked the technician if they actually had the ability to fix our very ‘run of the mill’ generator he said ‘maybe try another company’. That says it all and I have taken his advice. Absolutely useless.
The service today was annual inspection and maintenance of our Generac whole house generator. Sergio was professional, knowledgeable, and respectful. He arrived on time and completed the work in a timely manner. He answered questions and took the time to give me instructions on various aspects of this generator. I felt very comfortable having Sergio work on my unit. All in all it was great service.
I am 100% happy with the installation of our new Generac generator unit. Rolando and crew were here exactly on time this morning They knew what they were doing and worked like a well oiled team for about 6 hours. They were all polite and respectful.I highly recommend this company from the initial sales visitation, to the professional permitting process, and finally to the installation process.Thank you All American Generator.——————I’m happy to add the following comments regarding our propane project. Nicholas was extremely professional and did a superb propane gas installation to our existing Generac unit. Again, I am happy to report that all the employees of All American Generator are fantastic and a pleasure to have on our property.
All American Generator Services takes care of our Generac and they do a great job. The service is quick and efficient. I appreciate their great service. Thanks!
Tanner was very knowledgeable and provide great suggestions.
We are so impressed with the level of professionalism and expertise of the installation team - Nick, Brendan and Brian. Nick the electrician did an outstanding job with the electrical panel reconfiguration and was so friendly and helpful. Brian and Brendan put together the conduit and generator installation with meticulous thought and a very well-put-together job. The plumbing team did a superb job with the gas piping layout and connections, they were great too! We had no idea it was such a complicated installation, yet this team put everything together so well and professional. They are the very best and we will highly recommend All American Generators to our friends and neighbors!
They installed a 24kw generator strong Enough to power our whole house last year. It is able to bypass the solar we have on our house. It tests itself every two weeks at the same time and day. The cost also includes the plumbing and was the most reasonable quote we received for the entire install. Had a few issues with some shorts outside the house right after but they came and fixed the problem right away. Highly recommend.
Today was the 6-month warranty check-up on my Generac power system. The office called me to schedule the service. The technician, Chris, showed up exactly on time, told me exactly what services he would be doing, and that he would come back and check with me before leaving. He did all that. He said the unit is in great shape and well see you in another 6 months! Excellent service! Thanks All American.
Excellent experience. Complete quote on work. Timely installation and well done by courteous workers. Good followup. Very satisfied.
I requested an estimate for the installation of a generator. Tanner Marshall responded and visited me to assess my need. I appreciate Tanner as his efficiency, responsiveness to my questions and professional demeanor made the process pleasant.
Multiple issues with the transfer switch that Tanner diagnosed and took care of.He spent time with family members to make sure they were comfortable with the equipment.
Great Job .Mr.Marshall was outstanding great customer service very detailed on his presentation.Job will done.
I’ve had All American install my fabulous generator and service it for 18 years! The BEST!! Saved soooo much $ in not having lost food in the fridge/freezer when there are power outages! Plus my security system stays on! Worth-every-penny! I have A/C and lights but neighbors don’t when this City goes upside down. Now many of my neighbors put one in thanks to All American!
Sergio Nunez came out recently to do our annual servicing of our house Generac generator. He was punctual, respectful and very knowledgeable. I highly recommend the All American Generator Team.
Kenny obviously really knows what he’s doing. He took the time to go over everything with me and I feel very confident that we’re covered as always.
He arrived on time and completed the work quickly and thoroughly.
Sergio came to the house to perform maintenance on our generator and he was incredibly professional, competent, on time and informative. I would gladly reach out with any issues in the future. Many thanks!
All American Generator has worked for me for years and they have always been reliable, professional, efficient, and trustworthy! I would easily recommend them for anyone looking for this kind of service.
All American Generators has maintained my generator since we installed it. All of the technicians are friendly, knowledgeable and professional. Christopher P went above and beyond this last visit. Highly recommend this company.
These guys are great! Very customer service oriented. Went out of their way to get to me before a long weekend. Tech came again for servicing and made sure all issues were resolved with my generator before leaving the call.
Kenny was great!Very thorough in preparing an estimate.
Luis Sanchez was our Generac generator tech tech today. He was awesome! Polite, and knowledgeable, and quickly serviced our generator and gave us some advise on operations, too. Really great service…and they installed the original device, as well!.
Great communication and even better installation. Techs were super knowledgeable and professional! Very quick and very clean! Highly recommend!
Since my Wife and I reached a level in age we began to become concerned about comfort, safety and security. One of these areas that concerned us was loosing energy to power our home, since it has happened and deprived us from the effective comfort of cooling, food inventory, food preparation and boredom, without Television or any other mental entertainment. After seeing an advertisement on TV about Generac Unit that will instantly and automatically kicks in and maintain the power to restore normality in our life we began looking into it.After weeks of research and contact with several providers and proposals we selected ALL AMERICAN. With all honesty the cost was not the primary factor, our primary factor was the same reason that originated our interest and concern: comfort, safety and security which guided our selection of ALL AMERICAN. From the first moment upon arriving to our home, to the follow up with information, to signing the agreement, to the installation, we felt as if we were working with family. They exhibited professional conduct, integrity, sincerity and care. My wife and I both feel that we have secured that comfort zone in our life by installing a Generac but also by connecting with ALL AMERICAN as well. Since our mind is totally at ease, our heart and mind are also sincere in recommending ALL AMERICAN if you are considering Generac. Sincerely, Jim Koury
Kenny came out to give an estimate for a backup generator and was very knowledgeable and professional. He sent me a text message, email and called me to let me know he was on his way. Can’t ask for any better communication than that. Looking forward to his proposal, and hopefully a back up generator!
Kenny is such a knowledgeable and amazing professional. He is just great and would highly recommend him to quote you for a generator.
Excellent service, I find this company extremely professional. The 2 young men that installed my equipment were very experienced and friendly. I would recommend anyone to this company. This my secondExperience with this company and it is the same great service every time.
Tanner tried to upsell me to a generator beyond my needs.I currently have a gasoline generator (about 5 KW) that does the job nicely.But, the idea of never having to fuss with it again appealed to me.He suggested that the 7.5 KW Generac generator was somehow substandard in quality & prone to breakdowns.Plus, material & installation cost he provided was preposterously inflated.I was a an Estimator & Project Manager for a large Plumbing/Mechanical contractor (Murray Company) so I know for certain the cost of labor & materials.Your online reputation is excellent. But, my in person & followup quote did not match those reviews.
Kenny was efficient, professional and personable.
Rob Weiner was very informative, gave a thorough and understandable bid and as soon as I upgrade my electrical panel I will be installing a generator pursuant to his bid.
Kenny was outstanding! Gave me great information and we are waiting to hear back from the client.
Very professional taught me a lot on my app nice person. I would recommend using him anytime
We did a lot of research before we decided on a generator company. Finally we chose All American Generator Services. On the first visit I didn’t realize they needed to shut down the power for several hours and they were very accommodating when I asked them if they could do what they could and then come back another day to finish. On the 2nd visit it took quite a while with the power off but I was prepared. After the generator was all installed the main guy (Tanner - who is one of owners the company with his family) gave us a complete rundown of the system including a test of what happens when the power goes out. The generator pops on flawlessly and powers the whole house which is a relatively large dwelling. They monitor our system and if there are ever any errors they will be on the phone to get to the bottom of it and come out if necessary. Since we’ve had several power outages recently (including New Year’s Eve which ruined my prime rib plans 🙄) I’m so happy to have this system. It is nice and neatly installed and actually looks cool on the side of the house. In addition, Tanner was so knowledgeable, I asked him about getting a battery back up (in case of a serious disaster where natural gas goes out as well) and he explained exactly how that would integrate and how it would work with the generator if the gas is on and or if it’s also out). We also discussed propane backups and Al of it was so informative. What great service and a great company. I Love the peace of mind I have already.
10/10. From the walk through to figure out what I needed to the day of install I have not been this happy with service in awhile. Everyone was professional and the job was done in less time than quoted.
Excellent customer service throughout the whole process and fair pricing
Marcellus was on time and polite. He let me know how the work would be completed and answered my questions. Looking forward to next step and getting the job completed.
Marcellus and crew were punctual, professional, and practically perfect. He kept me informed and they worked until the job was done. And, the job site was left clean. They are very good at what they do.
Sergio was great — very friendly, very professional and very efficient. It’s always good to see him.
Tanner was very knowledgeable and explained everything to me and answered all my questions. He was polite and respectful.
Tech does great job cleaning and changing oil twice a year for our needs. I would and have reccomend all American many times. In fact we are a all America neighborhood. Many if my neighbors have purchased and are very pleased. We could care less about power shutdownsWe have lights, cool house and our neighbors who havent gotten one yet. Are knocking on our door, using our freezer. Love it. ❤️
Chris showed up on time was very friendly and professional and did a great job. Thanks Chris for being such a pro!
Did a great job, everyone that came out here were very professional, they first troubleshooted the problem. When the parts came in they contacted me, set up the appointment and came on time and fixed it, could not ask for anything more.
All American generator installed a 24 kVA generator in a timely manner. There was problem with the installation. The propane gas line is pushing up against my propane tank which I believe is unsafe in case of earthquake. I notified them and still waiting for a fix. Hopefully this will be resolved soon. The issue of the propane gas line was resolved in the system works great. Has been installed for one year. I have had quite a few Edison outages and the generator work great every time
Chris came to our home on time and gave us direction as to the full maintenance of our generator. The time Chris took to explain everything was through and complete. The cost for the work was free a part of the contract and we would definitely recommend All American Generator for your generator installation and maintenance.
Tanner was prompt, courteous, and knowledgeable.
Kenny was extremely knowledgeable and didn’t try to sell me more than I needed.
Mr. Edwin was very professional and took his time to service our generator. Had it up and running and gave us great service with a smile!
Christopher was extremely pleasant and very professional. Highly recommend them
Very thorough. Answer all my questions and was very efficient.
We had a wonderful experience with Kenny and the gang. The unit was understandably on backorder for a time. Once it came in, scheduling and installation was a breeze. It came in handy over the weekend when power in the neighborhood was out for a few hours.
Rolando did a great job of coordinating his team and communicating updates with me.
From the first meeting with Kenny, the Founder of All American Generator Services, through post-installation cleanup, everything was very professional. I met with four Generac authorized dealers. By far, Kenny did the most thorough evaluation of my power loads and my installation preferences.My house has four A/C compressors, the largest a 5 ton (28.8 RLA, 169 LRA @ 240v). I wanted assurance that the recommended 26kW Generac generator would start and run all four A/C compressors. Generac customer support did not understand the difference between starting load (LRA) and running load (RLA), nor the specifications of their own generator (93.8 RLA, 230 LRA @ 240v). Kenny did and was sure the generator would start my largest A/C compressor. While he would not guarantee that the generator would start and run all four A/C compressors, I knew it would if it could start the largest. Kenny was right, and so was I. During the post-installation testing, the 26kW generator started and ran all four A/C compressors and rest of the loads in my entire house, including a variable speed pool pump.All American’s installation crew was a well oiled machine. The job supervisor Nick was very organized and had been properly briefed on my installation preferences. Nick was clearly an experienced project manager, directing Bryan and Brandon on his crew and their plumbing contractor. Everyone was simultaneously executing their task without interfering with one another. Impressive given the relatively small area the four guys were working in. Power shutoff and job completion were almost exactly as Nick had predicted when starting the job, which really demonstrated their installation experience.I’m an engineer and experienced DIY electrician. As such, I wanted to understand the wiring and operation of the transfer switches and smart load management modules. Nick clearly explained this after the installation test was completed. The wiring between the components was neat and organized, a reflection of the professionalism of Nick’s team.Nick’s team left the job site as clean as they found it. I highly recommend working with All American Generator Services.
Had a consultation with Kenny. Extremely knowledgeable, friendly and fun to talk too. I would highly recommend this company. I look forward working with them in the near future.
Edwin was efficient and helpful when I asked questions about our generator. Great service!
From the initial meeting with a sales rep. to the completion of the installation of an 18KW Generac standby generator the whole process was professional and very competent. The install crew led by Rodolfo was excellent in every way. I highly recommend All American Generator.
All American has been great in the installation and servicing of our generator. Edgar has been our service coordinator multiple times and is always providing service at the highest level. Would always recommend this company to anyone looking for quality generator services
American generators was quick and very helpful. Sergio was a great technician and very informative
On a scale of 1 to 5, Dale is a 10 because 5 is not high enough for him. He is a very personable and knowledgeable young man. He could train other service men/women no matter where they work. Excellent
Was a great experience, good quality and work service
So knowledgeable, dependable and gracious person! I only want him to service my generator!!
Tanner was great,so impressed I sent my son in law to him alsoHaving a 26Kw generac installed in about 10 days
Kenny, Maribel, and especially Nick have been incredibly instrumental in getting two of our properties set up with Generac Generators. While we hope that we will never have to use them, we have peace of mind that they are there. All American Generator Service will come highly recommended by us and we will continue to call them for all of our generator installation and maintenance services. Great company to work with!
I am very happy with the generator installation. They arrived on time, were professional and courteous, worked quickly and finished early and didnt leave any mess.
Informative and timely…very friendly
Very refreshing to be with one who is knowledgeable and very straight with you about the subject. Just straight talk, simple. Thank You. You bright light to my heart AND doing business. May your children follow in your footsteps. 😎
Sergio needs more training and supervision before you turn him loose on a customer
Service is great and friendly 😃 Kenny R is a tech I will request every time 👍
Not great communication. Ask to clean inside of system. Felt I was asking something bad of him. He did not clean beyond the define
As always excellent service
I asked for the technician to call me since I wasn’t home during the visit. He didn’t.
I would recommend this company to anyone. They were great to work with, on time and very neat. Weve only had the generator for a couple of months and its been activated twice already and has worked beautifully.
Edwin did a neat clean professional job
As always Kenny was on time and happy to discuss the annual service which keeps our 13 year old unit in tip top condition. 5 stars!
On time and very professional service
5 star customer service .I appreciated their expertise with their annual cleaning. The serviceman was professional respectful and knowledgeable about the generator. I highly recommend All American Generator.Eola Bradford
Kenny came to my home to assess options for a backup generator. He was on-time, professional and courteous. It will be a pleasure working with him in the future.
Our generator rocks. These guys are the best!
Very professional and very knowledgeable
All American services my generator. They are proactive in scheduling service calls and arrive in the targeted time frame. Their technicians are professional and do a good job. Recommend.
Tanner showed up on time and explained all possible options on what needed to be done.
I love American Generator Services! Been with them for many years. David Contreras is top notch and excellent at what he does!
Kenny took care of business.Thank you
Oliver was personable, knowledgeable, skilled, and did a great job.
The technicians are very helpful and super patient when explaining what they are doing and how to check up on the generator. I’ve been using them for 10 years and I am always satisfied
Had Dale come and repair our generator. He’s awesome! Punctual, knowledgeable, super nice, and efficient. Great communication! Can’t thank him and AAG enough. Thanks guys!
Knowledgeable and friendly and helpful and a straight talker
This is an excellent company. They are quick and knowledgeable. Christopher was great.
Very efficient and professionalWe really depend on them
Great job. Thorough and friendly.
I had a new 22kw installed by the electrician i used in the past ,after installation was complete , the generator did not want to stay running (code 1200 rpm too high)it would accelerate and turn off .i called few dealers with no result but when called all american , ms diana took the call and got me scheduled right the way , she was very courteous ,polite , pleasant and professional .on appointment day she kept me informed via text as when the tech will arrive .tanner the technician was very knowledgeable and friendly , he found the problem (wrong wiring to control unit) right the way and re wired the unit , that solved the problem and now i have a working back up generator , he did not stop there he also took all the panels off and cked all the other wiring to make sure all is in order which he did not have to do .i definitely recommend them and will use them in future .thank you all american generator team ,you guys did great.that solve
Marcellus was great. Very clear on the advantages and disadvantages of locations and the knowledgeable about all of the technical aspects.
I gad a gdeat experience with All American Generator for a consultation to ready our backup generator for solar installation. Knowledgeable and professional. I recommended them to my friend.
Robert Weiner the onsite estimator did an excellent job. He explained all the options in detail.
He was an out standing technician
My name is arcadio building engineering for 3 properties i was looking for a generator company to replace the emergency generator in one of the building so i meet kenny marshall generator manager and i got a quote from him at that time i ready have two more quotes but i feel i can trust him for this job and also his price was decent and he guide me on what was going to be better for me and what i need for this property they finish the job and a service tech came over to explain me everything i need to know about my new equipment. im happy with the resolute from now on allamerica generator services will be my contractor and the service call guys for my buildingsi will highly recommend them for any job they are professional and the experience working with them will be the best thanks
Great service, as always!
On time pleasure to do business plus the service tech was super nice and knowledgeable
Fantastic installation crew.
Kenny is a gem. Really appreciate his candor and thorough explanations.
Kenny was very helpful. But he left without saying goodbye and I wanted to thank him personally.
Very pleased with both installation and on going maintenance service. Would highly recommend.
The service from American Generator is terrific! Stephanie and Rolando are knowledgeable, helpful and efficient!.
Happy with our service visit. American staff always very professional.
The most organized service company i have had the pleasure of workkng with. They keepGreat records, flexible appointment scheduling and prompy!
Good worker
Quick, professional, no mess
Getting an estimate, but I liked him very much. Hope I get a good estimate.
Sergio was awesome as told to me by my wife. Thank you.
Excellent service. Extremely pleased with this company and its professionals. In particular, the lead installation team leader, Marcellus Speaks, was exceptionally knowledgeable and masterful. Amazing results!!
This service team was excellent. First class!
Prompt, courteous, professional. Excellent service from first call to completion of work.
Luis did a great job, was efficient and quite personable.
Was very knowledgeable.Answer it all my questions.Fast install.
I really like the professionalism and knowledge of Tanner.
They were very professional, respectful, very nice people. 👍😃
A great company, always there when you need them.Reliable generators and excellent staffVery relieved that I have a back up generator
Excellent service with Mr Edwin. Z. He was Outstanding overall & took care of all our needs . Polite, cordial informative, extremely knowledgeable and respectful/courteous above and beyond. Much success with the company.
Generator service. Kenny R is the most knowledgeable no none-sense person I have ever worked with. Came through in an emergancy , last minute and I am so grateful for his help. Thank you!
Our generator went down, they got right on it and sent someone within a short few hours. Excellent initial response and support by phone and follow up on site service!
Christopher was excellent. He took me asis and showed that all is OK. Great employee!
Chris was very professional and showed up on time …
Sergio was great!
Awesome experiences with this company. I just got my generator installed today and the company and its employees are extremely professional. Nick, the electrician finished the set up just as planned. I’m very happy with my purchase.
Kenny was great
Rolando was very professional and helpful.
We have been very happy with American Generator and all of their employees. Everyone has been professional, done excellent work and come when promised. Great company!!
Good
Amazing customer service and seamless install! The team was super friendly and completed the install quickly and effectively. Really appreciated Nick taking the time to keep us updated throughout the project and explaining everything in detail. Very pleased with this company!
Technician was great. And very knowledgeable.
How they treat their employees tells you alot about a business. 🙏
Prompt, excellent service, knowledgeable.Kenny was great to talk to. Will highly recommend them.
Sergio comes out and does the inspection. He is courteous, professional, and pays attention to detail.It is always difficult to get scheduling though that works for me, but that has nothing to do with Sergio. The scheduler needs to do a better job. 3 stars for the scheduler but 5 for Sergio.
Lucas was great. Communicated well. Went above and beyond.
Very well done. Only complaint is they were about 1/2 hour late.
Excellent service.
American Generator provides regular service and check-ups for us. Our Generator always functions properly when needed!!
Kenny was on time, courteous and efficientGreat job!
He was great and solved my problem.
This company was fantastic!! They showed up on time and did a great job. They completely cleaned up and were a pleasure to work with. Rolando, Marcellus, David, and Brian were a great crew. They tested everything at the end of the day and were so helpful throughout the day. Maribel & Stephanie in the office were very helpful with emails and answering questions. I would highly recommend this company.
Christopher performed general Maintenance he was on time and did a great job performing maintenance
First, it was Tanner who came by to give us all the options… He patiently explained the pros and cons of the different models. He was completely open to my contractor putting in the electrical conduit and gas line, even admitting that he would be a lot more expensive . Then, Rolando and his crew showed up to install the generator… they were on time at 6:30 AM and didn’t stop till they finished which was about three in the afternoon. They were cheerful, professional, and a total pleasure to work with… the install was aesthetic and I was totally satisfied.
Wonderful service!We will have Oliver come visit us again next year!He explained everything well and was super friendly.
Amazing service! Kenny is so knowledgeable and had a quick solution to our issues. Thank you so much!
Found the radiator leak
Amazing service and staff. Knowledgeable, respectful, professional! Highly recommend
Talk about customer service and understanding their business? All American Generator Service is on their game. From the first visit, they are with you and everything is perfect! Thank You
They installed our generator and have serviced it beautifully ever since!
I SPOKE TO THE NEW TECH, FORGET HIS NAME, HOWEVER HE TOLD ME EVERYTHING HE DOES AND UNLIKE SOME OF THE TECHS IN THE PAST I, ILL JUST SAY HE GAVE ME THE CONFIDENCE EVERYTHING WOULD BE CHECKED OVER PROPERLY. I SAY THIS BECAUSE IN THE PAST WE HAD A BATTERY DIE AND FOUND OUT IT WAS THE ORIGINAL BATTERY FROM WHEN WE BOUGHT THE GENERATOR, WAS OLD AND HAD NEVER BEEN CHECKED FOR EFFICACY.. The tech spoke to me, showed me everything he does and has restored my confidence in the way the generator is inspected.
They installed my generatorI was very happy with all they did
Great service person.Lucas is very knowledgeable and professional!!
We had a bad experience with a different generator subcontractor which led us to finding Tanner and All American. Tanner was extremely knowledgeable and easy to talk to. He put tother three different systems for us o. Three properties which all had their own peculiarities. His proposals were concise, detailed, and easy to understand. We would not hesitate to call him again.
From beginning to end, the staff was great! Rob, Roland and -in-office staff were always on point, on time and followed through with a seamless install! Thank you so much!
Sergio was great. Very Friendly and informative. All of you technicians have been great.