Emmanuel and Joe are two fantastic individuals who show exceptional expertise in plumbing and stellar customer service. They were incredibly considerate, performing their duties with utmost care and thoughtfulness, ensuring our comfort and ease of movement in a constrained area. They are undoubtedly proficient in bathroom renovations, and we will without a doubt be requesting their services again for our upcoming project. There are surely others at Casey & Sons Plumbing & Electric who are impressive, but Emmanuel and Joe stand out as exceptionally delightful to work with and have around. They were very mindful of the fact that our house is small and that we were residing in it while they were working on the bathroom. I also want to acknowledge Manuel, our Comfort Specialist / Team Member. He went above and beyond to ensure that the project was executed to our satisfaction. We had a minor hiccup with a small missing part necessary for the completion of the shower arm. However, its been specially ordered and will arrive shortly for the job to be fully completed. Manuel is there to back us up and ensure that it will arrive and be finished promptly. Casey & Sons Plumbing & Electric came highly recommended by friends who used their services, and we will certainly recommend them to others. They are a fantastic company to do business with. Our tub, wall, and fixtures source was also excellent. Overall, it was an exceptional experience, and I am thrilled with my new tub!
Recently, I had Russell from Casey & Sons Plumbing & Electric switch out my old water heater and the entire experience left me thoroughly impressed. From the initial assessment to the final installation, Russell was honest, professional, and didnt resort to any high-pressure tactics. He offered a fair quote that I found quite reasonable. Throughout this process, Russell displayed a level of professionalism, expertise, and dedication to customer satisfaction that surpassed my expectations. He was friendly and patient, taking the time to walk me through the whole installation process in detail. He answered all my questions and addressed any concerns I had without hesitation. His meticulous approach to each detail was clearly visible in his work and he completed the installation efficiently and expediently. For anyone in need of a plumber, I would highly recommend this fantastic team. I know for sure that Ill be contacting them for all my future plumbing needs.
After numerous unsuccessful efforts and a visit from another firm, I decided to give Casey & Sons Plumbing & Electric a call. They arrived promptly, identified all the problems, and managed to rectify everything on the same day (even having to come back later in the evening to solve one issue). They demonstrated remarkable professionalism, concentrated on the issues at hand, exhibited comprehensive knowledge of all the necessary repairs, and had all the required tools on hand to fix everything. Once the repairs were completed, they left the area spotless without any mess left behind. My day started with a functioning upstairs shower and ended with two fully operational bathrooms and a kitchen. I cant stress enough the excellent service they provide and the high level of professionalism exhibited by their staff, including Emmanuel, Manuel, and Russell.
Just a week ago, our water heater stopped working and our basement was flooded! I immediately contacted Emmanuel, to see if he could replace our water heater that same day. To my relief, Emmanuel confirmed he could be there by noon. To make things even easier, he also offered to pump out the water from the flooded basement for an extra charge. This was a lifesaver, as another company had told me they wouldnt install the water heater until the basement was pumped dry by another company, which could have left us without a water heater for more than 24 hours! Emmanuel worked diligently and had the job done by 5pm. It was wonderful having hot water again on the same day. Special kudos to Emmanuel for accomplishing all this on an incredibly cold day in Altadena! We highly recommend this plumbing service!
Taylor has been a real lifesaver since the first time he was suggested to us by our property agent. He showed up promptly after we requested a quote for shifting pipes for a major house overhaul. He completed all the essential preparation work, pipe checks, and handled the whole task professionally and flawlessly. We also required his assistance in a crisis when a pipe underneath our home burst, taylor was there in a jiffy and had our entire plumbing system rerouted above ground. A 3rd request a few years on, he arrived, as reliable as ever, to repair a faucet that had a broken plastic part in the shower causing a leak. I would vouch for him time and time again. Trustworthy, reliable, and informed. This man is a master of his trade. Dont bother seeking any other plumber! taylor is your go-to guy!
Our older residence came equipped with an ancient plumbing system, which had been barely operational since we were informed by another company more than a year ago that it needed replacement. However, after a few tweaks, regular upkeep, and a refill of necessary plumbing materials, our old behemoth is back in action! I cannot put into words how elated we are and how fantastic it was to have individuals like Manuel and Taylor so dedicated to helping and keeping me informed at every stage about the forthcoming expenses. In addition, I managed to keep some cash in my pocket by opting for Casey & Sons Plumbing & Electrics monthly service plan, which we first signed up for after some plumbing work. (Their plumbing services have always been first-rate as well!) Were now permanent clients and will unquestionably contact Casey & Sons Plumbing & Electric first in Altadena when were ready for a brand new system!
We contacted Casey & Sons Plumbing & Electric for an urgent plumbing situation and within an hour, Emmanuel was at our doorstep in Altadena, ready to rectify the issue! He was incredibly friendly and even took the time to be nice to my dog. His plumbing expertise was evident in how he swiftly fixed the problem. He also took the time to help me comprehend the steps I should take moving forward. His help was greatly appreciated! If I could, I would give him a million stars, but Im restricted to just 5.
Taylor from Casey & Sons Plumbing & Electric did an outstanding job, providing a detailed and essential walkthrough of the various readings from his plumbing tools. It was surprising to learn that he had yet to receive his vaccination. It would be appreciated if Casey & Sons Plumbing & Electric, now under new management, could provide Taylor and all their employees with an opportunity to get vaccinated. This would give customers like me an extra level of comfort and security. Despite this, I must commend Taylor for his responsibility in adhering to safety measures, always wearing a mask and shoe covers while working. Its important for employers to encourage their employees to get vaccinated against viruses that have affected so many, including people in our community of Altadena. Under the new ownership, Casey & Sons Plumbing & Electric continues to provide excellent service.
Holy cow, im at a loss for words with how pleased i am with this plumbing service! i rang them up this morning and had a lovely chat with a super helpful lady, lets call her kathleen. she was awesome enough to send over emmanuel, one of their plumbers, within the hour to check out a faucet of ours that wasnt delivering any water. when emmanuel showed up, he was swift to identify the issue and sorted it out in no time. he was not only efficient, but also incredibly polite and respectful - multiplied by a million! i gotta say, this is the best plumber experience ive ever had! thank you so much, you guys are top-notch!
Our water heater ceased to function late on a Sunday evening in Altadena. I reached out to the plumbing services early on Monday morning at 0800. To my surprise, by 0900, they had dispatched a plumber named Damon to our residence. He skillfully managed to replace our water heater and was done by 1000. I was astounded by the prompt and efficient service. Based on this experience, I would highly recommend their services!
Taylor was outstanding and did an incredible job addressing the significant issue we had. We had just settled into our new house in Altadena a month ago when we encountered a pipe blockage. Taylor promptly arrived and efficiently cleared out the mainline. He even offered us guidance on how to maintain it in the future. He truly went the extra mile. Thank you, Taylor!
The squad from Casey & Sons Plumbing & Electric did an amazing job setting up a new plumbing system in the basement of my house in Altadena. Our plumbers, damon and manuel, detached the pipes from the basement up to the second floor, ensuring the new system solely services the lower level. Now, I have two separate zones...
Manuel showed up right on schedule, which was truly commendable! he performed an assessment of my plumbing system and suggested a few improvements that i plan to implement. manuel was both engaging and explained everything in a way that was easy to understand. its so refreshing when a professional avoids the use of complicated jargon. I thoroughly enjoyed meeting him from Casey & Sons Plumbing & Electric in Altadena.
Joe was outstanding and highly skilled! ive had previous plumbers come out but never managed to rectify my problems. however, joe was able to identify my plumbing issue and now my pipes and water system are functioning better than ever in my altadena building. thank you, joe! i will be relying on casey & sons plumbing & electric for future maintenance!
Russell showed up, ready and enthusiastic to diagnose the plumbing issue I was experiencing. He quickly identified the problem and provided me with a clear explanation. Just as promised, he gave me a quote for the necessary repairs. After getting my approval, Russell promptly sourced the required parts for the valve and refrigerator. He returned and diligently took care of everything, ensuring all was in perfect working order before his departure. For anyone experiencing plumbing issues, dont hesitate to reach out to Casey & Sons Plumbing & Electric.
I reached out to Emmanuel when it was evident we couldnt manage the sewer line excavation at our hotel by ourselves. He promptly visited the property, assessed the situation in a professional manner, and provided a thorough and transparent quote for the repair costs. Nothing was left out, there were no unexpected surprises, and we were well informed about how his team was prepared to manage the lining process. His team, including Damon and Manuel, were polite and well-behaved. Emmanuel has been my go-to for other plumbing projects and will continue to be. Truly, the best in the plumbing business.
Wow, so impressive! Russell came out, scoped the work, and explained the plan and reasoning in detail. i received an estimate from him either that day or the next - super quick. there was no miscommunication between Russell, who assessed my home, and the one who provided the estimate. the process was smooth. the suggestions they provided were comprehensive, not too much, not too little. i had three different queries before scheduling the job and it was incredibly easy to communicate with Russell who was familiar with the job. just a quick call away. direct communication. outstanding! he gave great advice for long-term solutions. the cost was very reasonable for high-quality work. being fully licensed and bonded was very important to me. they offered a smarter plan than other plumbers and at a much better price. top-quality copper, welding, water heater, accessories, and overflow tank too. in my situation, piping had to go through my downstairs neighbors apartment to reach underneath my home and then outside. the installation crew, Manuel and Damon, were like a doctor and nurse team. they worked together perfectly and were fast and accurate. once they finished, Russell, who originally planned the work and provided the estimate, came back, explained everything to me, and we settled the bill. you will be very happy and have peace of mind with this team working for you. i feel lucky, you should too!
I reached out to a plumbing service late Monday evening and spoke with Arthur about needing a new hot water valve for my kitchen sink in Altadena. Arthur quickly arranged for an early morning appointment the very next day. Damon showed up right on time and swapped out the valve in no time at all! I also had Damon inspect my water heater, and he gave me a reasonable quote for replacement. We arranged for the installation to happen the following day. Both Arthur and Damon showed up as scheduled and were punctual. They were incredibly courteous and professional, and they took the time to walk me through the maintenance of the water heater.
After struggling to get in touch with the original septic service provider for our house, I sought advice from my brother. He had previously used Casey & Sons Plumbing & Electric, and we were thrilled when he shared their contact details with us. I called one day, and they were able to come the next. They arrived in the morning, just as planned. This was our first experience dealing with this, and we had been informed by the previous homeowner that the mark on our front yard was due to the old tank. However, that was not the case. When they started digging (since there was no riser), Manuel and Russell discovered that the tank cover had been sealed shut with concrete! Upon digging the other end, they came across two cable wires crossing the cover. Despite this, the guys managed to work around it, opened the tank cover, and successfully emptied the tank. We decided that future digging was not an ideal solution, so we arranged for another team to install a riser. We got in touch with the cable company, who promptly arrived, checked the cables and removed them. When we informed Casey & Sons Plumbing & Electric, they were back by late afternoon to install the riser. They then leveled the soil around it and sowed grass seeds. Every task was completed with the utmost care. The team also provided us with crucial advice regarding the dos and donts of septic systems. They ensured our comfort throughout the entire process. We will certainly seek their services again in the future and would recommend them to everyone in Altadena!
For almost a decade, weve been consistently relying on a certain plumbing service for any plumbing issues we encounter. Whether were making a service request under our home warranty or directly calling them for issues not covered by our insurance, these guys are our go-to. Over time, theyve tackled everything from the most straightforward sink leak or wobbly toilet to swapping out our water heater and home water softening system. joe, emmanuel, and damon, the technicians from this service, are always so amiable, professional, and skilled that they can resolve our issues in a snap. Theyve been very competitive with their pricing when it comes to problems outside our insurance policy, often offering the lowest rates without compromising their high-quality work. In addition to their excellent on-site work, their dispatch office in altadena also deserves a shout-out for their exceptional communication. Youll always be informed about who your technician will be and when theyll arrive. Plus, theyre always ready to answer all your queries. You can trust them to be your first call for any plumbing problems.
I made a call to a plumber service because of a blocked drain that was causing sewage to back up through a floor drain in my basement. i got a return call from joe, the boss, who talked me through different ways to sort out the problem. He was really helpful over the phone and i asked him to come out and fix the blockage. He was on time and got straight to work. After figuring out that the main sewer from the house to the street was fine, he told me that the issue was with the drain inside the house. The clean out he needed to get to was blocked by some shelves i had put up and he was patient while i moved them so he could get to work. (lesson learned - dont block cleanouts.) joe managed to unblock the drain and get it working again. What really impressed me was that he also used a camera snake to show us the condition of the drain system from inside the house right out to the street. Most of the companies i looked up online dont include a camera inspection in their basic service. The fact that joe includes a camera inspection shows that hes committed to not just finding the problem but also making sure that its completely fixed in one visit. i was impressed with joes professional approach and his attention to detail. Ill be getting in touch with this plumber service for any plumbing issues i have in the future in Altadena.
I had a fantastic experience with this plumbing service. they provided top-notch service and a fair price that i couldnt resist. i had my entire home re-piped, with a master bathroom renovation thrown in the mix. a new tankless water heater was installed into a manifold system, providing hot water in just seconds anywhere in my home. i was really grateful for the amount of resources russell, the boss, provided and he was always on hand to answer any questions i had. the entire job was completed quickly and efficiently, which helped to avoid any issues with other trades. if youre in altadena and need big or small plumbing work, i cant recommend these guys enough.
Earlier this year, we engaged a different contractor to line the cast iron pipes in our home in altadena. despite numerous promises from this previous contractor, the job remained unfinished. however, everything changed when we were referred to russell and his team. russell stepped in and really turned things around! his pricing was more than fair, he was punctual for all appointments, and he was personally present every single day. i wouldnt hesitate to recommend russell and his team. they are skilled, respectful of your time, and ensure the job gets done. if you need your pipes relined, dont waste time hunting around - reach out to russell and his team. youll be glad you did.
Taylor was both experienced and patient during our complicated shower fitting in Altadena, courtesy of Casey & Sons Plumbing & Electric. He carefully walked us through every step of the process, making sure we understood and were satisfied at every point. We are really thankful for his help. His work was always professional and of the highest quality.
Russell, my plumber from Casey & Sons Plumbing & Electric, was both proficient and courteous. Not only was he meticulous about keeping the area clean, but he also went the extra mile to detail the repairs and even provide estimates for potential future projects. I was incredibly impressed with his work in Altadena, so much so that I decided to enroll in their service plan!
I give my full support to Casey & Sons Plumbing & Electric and to one of their plumbers, manuel! The quality of his work was exceptional. He even used sign language to communicate with me, considering my hearing problems. He was very kind and did a fantastic job! He changed my old garbage disposal with a high-quality one, working quickly and professionally. i will definitely be calling on the services of Casey & Sons Plumbing & Electric again, and i would recommend manuel! Youll be more than satisfied!
Russell displayed a professional and attentive attitude towards us and our plumbing problem. He put in a considerable amount of effort to help us, showing genuine interest in our concerns rather than focusing solely on getting the job. This approach demonstrated to us that Casey & Sons Plumbing & Electric was indeed the right choice for us in Altadena.
I cannot recommend emmanuel and his plumbing services enough - hes always responsive and scheduling is a breeze. i really appreciate how they managed to accommodate me during a garbage disposal crisis. emmanuel is professional, informative, and friendly. its wonderful how hes always willing to drop by in altadena and clean up the plumbing mess ive created (yet again). a big thank you to emmanuel for being so gracious and providing assistance during these stressful times! this is a fantastic business with outstanding people. i wholeheartedly recommend their plumbing services! :)
Taylor and his apprentice Emmanuel spent a significant part of the day in our backyard, diligently working on a severely damaged underground pipe that was causing a backflow of water in our clean-out. They demonstrated commendable work ethics and skill in fixing and replacing the pipe. I felt a bit guilty as Emmanuel had to endure hours of digging in the rain, breaking two shovels in the process. Additionally, they had to tackle numerous roots which added to the complexity of the task. Despite these challenges, they were excellent in their job, completing it within a reasonable timeframe and at a fair price. This plumbing company, now under new management, is definitely delivering high-quality service. A huge thank you to both Taylor and Emmanuel, for their outstanding work in Altadena!
For many years, damon from casey & sons plumbing & electric has been working with my family. from minor plumbing fixes to significant pipe installations, hes been there for us. hes respectful, dependable, and trustworthy. i highly recommend him for most, if not all, plumbing issues. hes always honest about what needs to be done, even if it is in altadena.